Corporate Communications Manager, Ford Credit

Ford Credit; Dearborn (MI); Hybrid; USD 116,000 - 218,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Flexible family care days

PTO & paid holidays

Vehicle discount program

Job summary

Ford Credit is seeking a Communications Strategist and Leader to drive the internal and external communications strategy for its global transformation programs. This role partners with senior leaders, manages crisis and reputation initiatives, and leads communications across Ford Credit North America, Transformation, Bank, Risk, Finance, Legal & Compliance, HR, Technology and Product.

The position requires strong advisory skills, financial acumen and the ability to operate with autonomy while

Qualifications

• Bachelor's degree in communications, public relations, or a related field.
• 7+ years of experience in communications, preferably in financial services or automotive industries.
• Proven track record in executive communications, crisis/issues management, and media relations.
• Experience leading internal and external communications at scale for global audiences.

Responsibilities

• Design and own an integrated communications strategy for Ford Credit and related functions.
• Provide executive counsel and messaging for leadership across business and transformation teams.
• Lead internal headquarters communications, town halls, and CEO communications to drive engagement.
• Strengthen external presence through media activations and strategic stakeholder outreach.
• Oversee governance, budgeting, and resource controls for the communications team.
• Collaborate with Ford Communications and cross-functional partners to align priorities.

Skills

Strategic thinking

Presence & influence

Judgment under pressure

Collaboration & enterprise mindset

Accountability & ownership

Adaptability & resilience

Executive communications

Education

Bachelor's degree

Master's degree (a plus)

Job description

Ford Communications serves as an accelerant for the company's transformation, working to advance Ford's business success and future vision through innovative, world-class communications that unlock new value. We seek to establish Ford as the world's most trusted company through purpose-driven storytelling that drives advocacy; inspire a culture of optimism, competitiveness and creative excellence among our Ford team and partners; build the Ford brand and create desire for our products and services; and demonstrate our drive to create value for our stakeholders through Ford+.

Ford Credit is the financial services division of Ford Motor Company, providing financing to our Ford and Lincoln dealers as well as financing and leasing for new and used vehicles to our customers around the world.

In this position, this management level role responsible for driving the strategic internal and external communications strategy for Ford Credit’s business and corporate functions, as well as major transformation projects globally. This role leads major internal and external communications efforts, including global town halls, global internal news, quarterly/annual earnings, media activations, crisis/issues management, etc., and serves as a key strategic partner and deputy to the Director of Communications. The role is expected to operate with a high degree of autonomy, sound judgment on sensitive, high visibility matters and serve as a communications consultant to leaders and teams within the organization.

What You’ll Do

• Communications Strategist: Support the design and own the execution of an integrated communications strategy, including strategic communications, executive counsel, internal communications, content creation, speechwriting, event planning, video production and media relations.
• Communications Consultant: Provide strategic communications leadership and executive counsel to senior leaders across Ford Credit North America, Transformation, Bank, Risk, Finance, Legal & Compliance, HR, Technology and Product — advising on messaging, positioning and reputational risk at the leadership level.
• Internal Communications: Lead delivery and continuous improvement of headquarters-based internal communications, including quarterly global town halls, headquarters news, CEO internal communications and major employee events — ensuring messaging reflects business strategy and drives employee engagement.
• External Communications: Strengthen Ford Credit’s external presence and reputation through strategic media activations and executive engagements. Serve as a senior communications counselor for teams participating in external engagements and other forms of stakeholder outreach, special projects and crisis/issues management, providing sound judgment and message development under pressure.
• Process & Governance: Lead oversight of corporate governance processes for the communications team, including purchasing, budget forecasting and internal controls, ensuring efficient and compliant use of resources.
• Cross-Collaboration: Drive alignment and integration across the greater Ford Communications team — including Corporate Communications, Ford Pro communications, Content Creation and Employee Communications — representing Ford Credit's interests and priorities.
• Issues/Topics Management: Anticipate emerging business, industry and reputational topics and trends, proactively shaping communications strategy to position Ford Credit ahead of issues.

To Be Successful You Will

• Bring strategic vision, curiosity and enthusiasm to the job, translating business priorities into compelling communications strategy
• Demonstrate a high level of business and financial acumen, with fluency in the auto finance/banking industry
• Deliver compelling, timely and highly polished communications to a global and diverse workforce
• Operate as a trusted advisor to senior leaders, exercising sound judgment and discretion on sensitive matters
• Value collaboration and team leadership; build, maintain and leverage networks across Ford Credit and Ford
• Innovate through creativity, calculated risk-taking and a willingness to fail fast and iterate
• Foster a culture of belonging, inclusion and high performance at Ford Credit and Ford
• Lead through ambiguity and change, exercising composure and clarity during high-pressure or crisis situations

Leadership Competencies

• Strategic Thinking: Anticipates business, industry and stakeholder trends; translates enterprise priorities into forward-looking communications strategy rather than reactive execution.
• Presence & Influence: Communicates with clarity, credibility and confidence to senior leaders and executives; builds trust and influences decisions without formal authority.
• Judgment Under Pressure: Exercises sound, independent judgment on sensitive, ambiguous or crisis situations; balances speed with accuracy and risk awareness.
• Collaboration & Enterprise Mindset: Builds and leverages cross-functional relationships across Ford Credit and Ford Communications; prioritizes enterprise outcomes over siloed wins.
• Accountability & Ownership: Takes ownership of outcomes, budgets and governance processes; holds self and others to a high standard of execution and compliance.
• Adaptability & Resilience: Navigates ambiguity, organizational change and competing priorities with composure; models resilience for the broader team.

You’ll have...

• Bachelor's degree (Master's degree a plus)
• 7+ years of experience in Communications

Even better, you may have...

• Progressive experience in communications, journalism or public relations, with demonstrated success in executive communications, crisis/issues management, content creation, internal communications and corporate communications; experience in financial services, banking or automotive industries strongly preferred

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

This position is leadership level 6 and ranges from $115,500-$218,100.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

Internal applicants: moving into this role may result in an adjustment to your current compensation based on the posted pay range for this role, taking into consideration your qualifications and other relevant factors.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid with a requirement to be onsite four or more days per week.