Corporate Collections Specialist

Morton Community Bank; Springfield (IL); On-site; USD 34,000 - 49,000; Full time

Job summary

Morton Community Bank is seeking a Loss Mitigation/Recovery Associate in Springfield, IL to handle delinquent accounts and related legal actions. You will communicate with borrowers, document actions for compliance, and participate in foreclosures and REO processes.

The role requires a high school diploma or equivalent, routine use of banking software, and adherence to state and federal regulations. This is an on-site position with competitive benefits.

Qualifications

• High school diploma or equivalent is required.
• BSA and other bank-related training through BAI is required annually.
• Knowledge of customer service principles is essential.
• Relevant computer skills are required.

Responsibilities

• Contact the individual and discuss the details of the money owed.
• Remind the client of the sale, credit or contract conditions.
• Keep extensive documentation of all actions taken for legal purposes.
• Participate in the collection process including loss mitigation, foreclosures, repossessions, pre charge-off, charge-off, recovery, bankruptcy, and agency liaison collections.
• Perform routine daily tasks; review reports, prepare correspondence; participate in special projects.
• Conduct repossessed sales (buyer contact, marketing, etc).
• Assist with the management of REO (sales, showings, potential buyer contact, communication with realtor).
• Communicates with attorneys and participates in the legal action initiation ranging from judgments, BK filings, estate filings, foreclosure action

Skills

Customer service principles

Computer skills

Education

High school diploma or equivalent

BAI BSA training annually

Job description

Description

Make the change and be the difference. Take ownership at Clock Tower Community Bank, a division of Morton Community Bank! Established in 1960 with just one location in Morton, IL, Morton Community Bank (MCB) has grown to over 550 employees, 50 branch locations and over $5 billion in assets! We pride ourselves on our dedicated service to our customers and our communities, while placing much value on our internal assets, our employees. Each MCB employee OWNS a portion of the bank with our ESOP (Employee Stock Ownership Plan). The ESOP has proven to be a substantial benefit to employees upon retirement.

Job Details

Job Details

Description

Make the change and be the difference. Take ownership at Clock Tower Community Bank, a division of Morton Community Bank! Established in 1960 with just one location in Morton, IL, Morton Community Bank (MCB) has grown to over 550 employees, 50 branch locations and over $5 billion in assets! We pride ourselves on our dedicated service to our customers and our communities, while placing much value on our internal assets, our employees. Each MCB employee OWNS a portion of the bank with our ESOP (Employee Stock Ownership Plan). The ESOP has proven to be a substantial benefit to employees upon retirement.

Pay or shift range: $24.99 to $35.24 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Enjoy the Benefits of working at MCB! Medical, Dental, Vision, Short-Term Disability, HSA, FSA, 401k. Life and AD&D Insurances and Long-Term Disability, Vacation Days, Personal Days, and Paid Holidays.

Job Summary

Responsible for performing loss mitigation and recovery activities regarding delinquent or charged-off accounts in accordance with Bank and legal guidelines, including related state and federal regulations.

Essential Duties & Responsibilities

• Contact the individual and discuss the details of the money owed
• Remind the client of the sale, credit or contract conditions
• Keep extensive documentation of all the actions taken for legal purposes
• Participate in the collection process to include loss mitigation, foreclosures, repossessions, pre charge-off, charge- off, recovery, bankruptcy, and agency liaison collections
• Perform routine daily tasks; review reports, prepares correspondence; participate in special projects
• Conduct repossessed sales (buyer contact, marketing, etc)
• Assist with the management of REO (sales, showings, potential buyer contact, communication with realtor)
• Communicates with attorneys and participate in the legal action initiation ranging from judgments, BK filings, estate filings, foreclosure action

Supervisory Requirements

Personnel Management: This position has no supervisory responsibilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The physical activities of this position may include climbing, reaching, standing, lifting, talking, hearing and performing repetitive motions.
• Medium exertion; exerting up to 50 pounds of force occasionally, and or up to 20 pounds of force frequently, and or up to 10 pounds of force constantly to move objects.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal.

Work Environment

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• Employees, who work 7 ½ continuous hours or more, must take a 30 minute uninterrupted lunch break no later than 5 hours after beginning their work day.

Education And Qualifications

Essential:

• High school diploma or equivalent
• BSA and other Bank related training through BAI is required annually

Experience

Essential:

• Knowledge of customer service principles
• Relevant computer skills

Licenses and Certifications

Essential: Valid Driver’s License

This job description is not an employment contract, implied or otherwise; therefore, employment relationship remains "at-will."