Corporate Business Office Manager (Pennsylvania)

Eden Senior Care; Pottsville (Schuylkill County); On-site; USD 70,000 - 90,000; Full time

Job summary

Eden Senior Care is seeking a Corporate Business Office Manager in Pennsylvania to lead and support multiple facilities. This role focuses on financial oversight, compliance, and training for Business Office Managers. Candidates should have significant experience in skilled nursing facilities and a strong understanding of Medicaid and Medicare billing.

Benefits

Opportunities for professional growth and career advancement

Collaborate with a dynamic, supportive executive team

Make a meaningful impact in a leadership role

Qualifications

• At least 3 years of experience as a Business Office Manager in skilled nursing facilities.
• Deep knowledge of Medicaid, Medicare, and long-term care financial operations.
• Willingness to travel to support multiple facilities.

Responsibilities

• Serve as the main contact between facility BOMs and the AR Director.
• Develop and implement BOM training and compliance systems.
• Oversee billing, collections, and appeals for Private Pay and Medicaid.

Skills

Leadership

Communication

Mentoring

Organization

Tools

PCC (PointClickCare)

Microsoft Office Suite

Job description

Corporate Business Office Manager (Pennsylvania)

Join Eden Senior Care as a Corporate Business Office Manager in Pennsylvania. At Eden East, we are redefining excellence in post-acute rehabilitation and long-term care, focusing on personalized care and five-star customer service. We aim to treat each guest like family and restore the mind, body, and soul through a holistic approach.

This role serves as the primary liaison between facility-level Business Office Managers (BOMs) and the Accounts Receivable (AR) department. The ideal candidate will have regional BOM experience in Pennsylvania, with responsibilities including training, compliance, financial oversight, and support across multiple facilities.

Key Responsibilities

• Serve as the main contact between facility BOMs and the AR Director regarding business office operations.
• Provide on-site support during vacations or vacancies of BOMs.
• Develop and implement BOM training and compliance systems.
• Review financial data to support AR performance goals.
• Lead quarterly BOM Report Card reviews and collaborate with leadership.
• Oversee billing, collections, and appeals for Private Pay and Medicaid.
• Monitor Medicaid cases and follow up weekly; escalate as needed.
• Coordinate with legal and administrative leaders on guardianship or POA issues.
• Conduct monthly collection calls and AR performance updates.
• Address escalated financial concerns from families and residents.
• Draft and send collection and warning letters for overdue accounts.
• Maintain communication with senior leadership, including the Chief Revenue Officer.

Qualifications

• At least 3 years of experience as a Business Office Manager in skilled nursing facilities in Pennsylvania.
• Regional BOM experience required.
• Deep knowledge of Medicaid, Medicare, private-pay billing, and long-term care financial operations.
• Proficiency in PCC (PointClickCare) and Microsoft Office Suite.
• Willingness and ability to travel to support 6 Pennsylvania facilities.
• Strong leadership, communication, and mentoring skills.
• Highly organized, proactive, and capable of managing multiple priorities.

Why Join Eden East?

• Make a meaningful impact in a leadership role.
• Work with a mission-driven organization dedicated to compassionate care.
• Collaborate with a dynamic, supportive executive team.
• Opportunities for professional growth and career advancement.
• Travel and engage directly with teams across multiple facilities.