Overview:
The Corporate Account Specialist will be instrumental in driving revenue growth by providing high-level support to the sales team, streamlining sales processes, and helping identify new business opportunities. The ideal candidate will have a strong understanding of sales operations, be highly organized, and demonstrate a proactive approach to supporting sales initiatives and optimizing performance.
Core Responsibilities
- Act as the primary point of contact for corporate accounts, managing day-to-day communication and addressing issues or concerns.
- Provide strategic support to the sales team by preparing quotes, proposals, contracts, and other sales-related documents.
- Develop and maintain strong customer relationships by understanding their business goals and needs.
- Create and maintain sales tools, templates, and resources to improve team efficiency.
- Collaborate with the sales team to develop customized solutions and proposals for each account.
- Conduct regular check-ins with customers to evaluate satisfaction and identify upsell or cross-sell opportunities.
- Process customer orders, quotes, and requests accurately and promptly.
- Assist in managing the sales pipeline by tracking leads, opportunities, and forecasts to meet revenue targets.
- Analyze sales data to identify trends, gaps, and opportunities for growth.
- Provide insights and recommendations to optimize sales strategies and improve win rates.
- Monitor key performance indicators (KPIs) related to sales, customer acquisition, and revenue growth.
- Streamline sales processes from lead generation to deal closure.
- Ensure all sales activities are documented in the CRM system (e.g., HubSpot).
- Manage the customer onboarding process for a smooth transition from contact to long-term relationship.
- Research market trends, competitors, and customer needs to uncover new opportunities.
- Support the development of targeted sales campaigns and strategies.
- Provide feedback on customer pain points and buying behaviors to tailor sales approaches.
- Coordinate with finance and operations to ensure accurate pricing, contracts, and delivery schedules.
- Assist in preparing and delivering customer presentations and product demos.
- Mentor and train junior sales support staff on best practices.
- Source product requests from suppliers through various channels.
- All other duties as assigned.
Qualifications & Skills
- Bachelor's degree in Business, Marketing, Sales, or related field.
- 5+ years of experience in sales support or operations with a proven contribution to revenue growth.
- Experience in B2B or enterprise sales environments.
- Knowledge of revenue forecasting, pipeline management, and performance metrics.
- Familiarity with automation tools or analytics platforms.
- Strong understanding of the sales lifecycle and support impact on revenue.
- Proficiency in CRM systems (e.g., Salesforce, HubSpot).
- Excellent communication, organizational, and problem-solving skills.
- Ability to analyze sales data and provide actionable insights.
- Strong attention to detail and multitasking ability.
- Collaborative working style with cross-functional teams.
- Proactive and results-oriented mindset.
Additional Information
Pay Range: $24.00/hr - $25.00/hr. Pay varies based on factors including experience, education, skills, and certifications. Eligibility for annual incentive bonuses may apply depending on organizational performance.
The Wurth Difference:
- Proactive supply chain solutions tailored to your industry.
- Prompt, personal delivery of industrial products and services.
- Inventory management solutions to keep your production moving.
- Comprehensive support from design to ongoing analysis.
Why Wurth:
- Maternity/Paternity leave after 1 year of service.
- Tuition reimbursement after 1 year.
- Health benefits including medical, vision, dental, life insurance.
- Additional benefits like 401(k), short and long-term disability.
- Paid time off and holidays.
Company Culture & Legal:
Learn more on our LinkedIn, Facebook, and YouTube. We are an Equal Opportunity Employer committed to diversity and inclusion. We consider qualified applicants including those with criminal histories, in accordance with applicable laws.