Corporate Account Manager

OFS; Huntingburg (IN); On-site; USD 50,000 - 75,000; Full time

Job summary

OFS in Indiana is seeking a Corporate Account Manager to cultivate and manage relationships with Edward Jones accounts. You will act as the primary contact for designated territories, delivering exceptional customer service and ensuring requirements are met through collaboration with internal teams.

The role emphasizes relationship building, teamwork, and the ability to multi-task while meeting deadlines, with a focus on a positive, repeatable client experience.

Qualifications

• Must work effectively in a team environment.
• Strong relationship-building skills to manage client accounts.
• Able to multi-task and meet deadlines.
• Excellent communication, troubleshooting and decision-making abilities.

Responsibilities

• Serve as primary point of contact for Edward Jones accounts in designated territories.
• Maintain cohesive interaction with internal teams to fulfill customer and project requirements.
• Review and maintain orders for accuracy and timeliness.
• Address customer requests and resolve complaints to enhance customer experience.
• Build and maintain strong customer relationships and develop new ones.
• Create a consistent, positive and repeatable client experience.

Skills

Relationship building

Teamwork

Multi-tasking

Communication

Education

Post-secondary education preferred

Job description

We are seeking a dynamic and motivated Corporate Account Manager to join the OFS Family. The successful candidate will play a pivotal role in cultivating and managing relationships with our valued clients, with the primary focus on the Edward Jones accounts. You will serve as the primary point of contact for specific territories, addressing their needs and delivering exceptional customer service.

ESSENTIAL FUNCTIONS

Responsibilities will include, but not limited to, the following:

• Ensure that all customer and project requirements are met by maintaining cohesive interaction with internal teams
  • Review and maintenance of orders
    • Provide assistance with customer requests to ensure their needs are met with a focus on enhancing the customer experience
      • Address customer complaints and monitor all procedures to ensure their satisfaction
      • To build and maintain strong customer relationships, while acquiring and developing new ones
      • Create a client experience that is consistent, positive and repeatable

QUALIFICATIONS

• Ability to work effectively and efficiently in a team atmosphere
• People-oriented with skills in relationship building
• Ability to multi-task and meet deadlines
• Skilled in communication, troubleshooting and decision-making skills

EXPERIENCE

• Post-secondary education preferred

Prior experience in service or furniture industry is recommended