Corporate Account Manager

The Skill Set; Huntingburg (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

The Skill Set is seeking a Corporate Account Manager to join our team in the United States. This role focuses on cultivating and managing relationships with key clients, especially Edward Jones accounts, serving as the primary point of contact for designated territories and delivering exceptional customer service.

The successful candidate will collaborate with internal teams to ensure customer and project requirements are met, manage orders, and build lasting client experiences.

Qualifications

• Works well in a team environment.
• Builds and maintains client relationships.
• Manages multiple tasks and meets deadlines.
• Communicates effectively and resolves issues.

Responsibilities

• Maintain cohesive interaction with internal teams to meet customer and project requirements.
• Review and maintain orders.
• Assist customers to enhance their experience.

Skills

Teamwork

Relationship building

Multitasking

Communication

Troubleshooting

Decision-making

Education

Post-secondary education

Job description

We are seeking a dynamic and motivated Corporate Account Manager to join the OFS Family. The successful candidate will play a pivotal role in cultivating and managing relationships with our valued clients, with the primary focus on the Edward Jones accounts. You will serve as the primary point of contact for specific territories, addressing their needs and delivering exceptional customer service.

Essential Functions

• Ensure that all customer and project requirements are met by maintaining cohesive interaction with internal teams
• Review and maintenance of orders
• Provide assistance with customer requests to ensure their needs are met with a focus on enhancing the customer experience
• Address customer complaints and monitor all procedures to ensure their satisfaction
• To build and maintain strong customer relationships, while acquiring and developing new ones
• Create a client experience that is consistent, positive and repeatable

Qualifications

• Ability to work effectively and efficiently in a team atmosphere
• People-oriented with skills in relationship building
• Ability to multi-task and meet deadlines
• Skilled in communication, troubleshooting and decision-making skills

Experience

• Post-secondary education preferred

Prior experience in service or furniture industry is recommended