Corner Burger Front of House Staff

RUNK AND PRATT; Virginia; On-site; USD 17,000 - 25,000; Full time

Job summary

Runk-and-Pratt is seeking a Front of House team member to warmly greet guests and provide knowledgeable menu assistance. You will take orders, process payments on Square POS, and ensure accurate order entry while supporting takeout and delivery tasks as needed.

The role emphasizes friendly customer service, strong communication, and teamwork in a fast-paced environment. Applicants should be reliable, dress in uniform, and help maintain a clean dining area.

Qualifications

• Previous restaurant or fast-casual experience preferred.
• Strong customer-service and communication skills.
• Ability to learn and accurately operate a POS system and handle basic math.

Responsibilities

• Greet guests in a friendly and professional manner and assist with questions.
• Take orders accurately and process payments through the POS.

Skills

Customer service

Communication

Multitasking

Teamwork

Tools

Square POS

Cash handling

Job description

Customer Service• Greet every guest in a friendly and professional manner.• Provide knowledgeable assistance with menu items, specials, and customerquestions.• Take customer orders accurately and efficiently.• Provide attentive and courteous service throughout the guest’s visit.• Check on dining room guests and assist with additional needs when appropriate.• Handle guest concerns professionally and involve management when necessary.• Thank guests and help create an experience that encourages them to return.Cashier & Order Management• Accurately enter customer orders into the Square POS system.• Process cash, credit card, and other approved forms of payment.• Maintain accuracy when handling cash and completing transactions.• Ensure orders are entered correctly, including modifications and special requests.• Coordinate with the kitchen to ensure orders are delivered accurately andefficiently.• Assist with takeout and third-party delivery orders as assigned.Milkshakes & Desserts• Prepare milkshakes, specialty shakes, and dessert items according to CornerBurger recipes and presentation standards.• Follow established portion and build standards.• Maintain cleanliness and sanitation of shake and dessert equipment.• Keep shake and dessert stations properly stocked throughout the shift.• Monitor ingredients and notify management when products need to be restocked.Dining Room & Beverage Stations• Maintain a clean dining room throughout the entire shift, not just at opening andclosing.• Clean and sanitize tables, chairs, counters, and other guest areas.• Regularly check and clean beverage and drink stations.• Restock cups, lids, straws, napkins, condiments, utensils, ice, and other supplies.• Sweep and spot-clean floors as needed.• Empty trash before receptacles become overly full.• Keep entryways, counters, and other guest-facing areas clean and presentable.• Ensure the restaurant remains welcoming and ready for guests throughout service.Cleaning & Side Work• Maintain a clean, sanitary, and organized cashier and service workspace.• Complete assigned opening, shift-change, and closing responsibilities.• Clean and sanitize equipment and work surfaces according to restaurantprocedures.• Restock Front of House supplies before leaving a shift.• Assist with general restaurant cleaning as assigned.• Follow all food-safety, sanitation, and personal-hygiene requirements.Teamwork & Reliability• Arrive on time, in proper uniform, and ready to work for every scheduled shift.• Communicate effectively with kitchen employees, fellow FOH employees, andmanagement.• Work with a sense of urgency during high-volume periods.• Assist teammates when another station needs support.• Follow direction from the General Manager and designated restaurant leadership.• Maintain a positive and professional attitude with guests and coworkers.The ideal candidate will have:• Previous restaurant, fast-casual, cashier, retail, or customer-service experiencepreferred.• Strong customer-service and communication skills.• Ability to learn and accurately operate a POS system.• Basic cash-handling and math skills.• Ability to follow recipes and preparation instructions for shakes and desserts.• Strong attention to cleanliness and organization.• Ability to multitask and remain friendly and professional during busy periods.• Dependable attendance and a strong work ethic.