Corner Burger General Manager

Runk & Pratt Health Care Ent Inc; Virginia; On-site; USD 60,000 - 80,000; Full time

Job summary

CornerBurger is seeking a General Manager to oversee daily operations, drive guest satisfaction, and uphold standards across FOH and BOH. You will lead a high-performing team, manage schedules, and ensure safety, sanitation, and training are top priorities.

Ideal candidates have proven restaurant leadership, strong customer service skills, and experience with Square POS and third-party delivery platforms. This role is on-site and requires flexibility for weekends and holidays.

Qualifications

• Experience managing fast-paced restaurant operations.
• Proven ability to train and motivate teams.
• Strong customer service and problem-solving skills.
• Knowledge of food safety practices and compliance.

Responsibilities

• Oversee daily restaurant operations, ensuring quality, speed, and hospitality.
• Lead Front of House and Kitchen teams and training.
• Monitor sales, labor, and costs; manage inventory and ordering.
• Ensure opening/closing procedures and compliance with safety standards.

Skills

Restaurant management

Leadership

Guest service

Staff training

Education

ServSafe certification

Tools

Square POS

DoorDash

Timekeeping systems

Job description

Restaurant Operations• Assume overall responsibility for the daily operation and performance of CornerBurger.• Maintain consistent standards for food quality, preparation, presentation, speed ofservice, cleanliness, and hospitality.• Ensure proper restaurant opening and closing procedures are completed every day.• Maintain a clean, organized, safe, and inspection-ready restaurant.• Ensure established recipes, portion standards, build cards, and operatingprocedures are consistently followed.• Identify operational problems quickly and take appropriate corrective action.• Be capable of opening, operating, and closing the restaurant independently whennecessary.Kitchen & Food Operations• Be capable of competently working all kitchen positions and training employees inthose positions.• Maintain proper food preparation, cooking, holding, storage, sanitation, and food-safety standards.• Monitor food quality and consistency throughout each shift.• Ensure kitchen equipment is properly used, cleaned, and maintained.• Monitor product usage, waste, shortages, and inventory.• Assist with ordering and inventory management while controlling unnecessary foodcosts and waste.• Ensure the kitchen is properly stocked and prepared for each service period.Front of House & Guest Experience• Maintain a high standard of customer service throughout the restaurant.• Train employees to provide friendly, professional, efficient service.• Actively interact with guests and address concerns before they escalate.• Professionally resolve customer complaints and service-recovery situations.• Maintain proper dining room, counter, beverage, and guest-facing standards.Staffing, Scheduling & Leadership• Create and manage the schedules for both Front of House and Kitchen employeesbased on anticipated business levels and labor needs.• Ensure adequate staffing while maintaining appropriate labor controls.• Recruit, onboard, train, coach, and develop restaurant employees.• Establish clear expectations and hold employees accountable for performance,attendance, cleanliness, customer service, and adherence to company policies.• Conduct ongoing employee training and ensure team members are properly trainedbefore working positions independently.• Develop supervisors and key employees capable of maintaining standards in theGeneral Manager’s absence.• Address employee performance and disciplinary matters professionally and inaccordance with R&P Hospitality policies.• Build a culture of accountability, teamwork, urgency, consistency, and hospitality.Administrative & Reporting Responsibilities• Complete and submit required daily and nightly operational reports accurately andon time.• Monitor sales, labor, food costs, waste, staffing, customer feedback, and other keyoperating metrics.• Maintain accurate operational records and communicate significant issues to R&PHospitality leadership.• Maintain employee scheduling and timekeeping accuracy.• Follow established cash-handling, deposit, POS, and financial-control procedures.• Participate in management meetings and communicate restaurant performance,challenges, staffing needs, and opportunities to leadership.Technology & Third-Party PlatformsThe General Manager should be comfortable learning and operating restaurant technology,including:• Square POS• DoorDash and third-party delivery platforms• Employee scheduling and timekeeping systems• Digital reporting and communication systemsExperience with Square and DoorDash is strongly preferred.The ideal candidate will have:• Previous restaurant management experience, preferably in fast-casual, quick-service, or high-volume casual dining.• Strong working knowledge of both FOH and BOH restaurant operations.• Hands-on kitchen experience and the ability to work and train all kitchen positions.• Experience creating and managing employee schedules.• Strong leadership, training, coaching, and team-development skills.• Excellent customer service and problem-solving abilities.• Strong organizational and time-management skills.• Ability to understand restaurant sales, labor, food costs, inventory, and operationalperformance.• Ability to communicate professionally with employees, guests, vendors, andcompany leadership.• Dependable attendance and the ability to respond appropriately to operationalCandidates must:• Have reliable transportation.• Maintain dependable and consistent attendance.• Be available to work a restaurant-management schedule that may include days,evenings, weekends, and holidays based on business needs.• Be physically capable of performing restaurant operational duties and workingalongside the team as needed.• Successfully complete a criminal background check as permitted by applicablelaw.• Meet all applicable food-safety and company training requirements.• Be ServSafe trained and certified or become within 30 days of employment.