Core Systems Tech

OnPoint Community Credit Union; Portland, Northern (OR, KY); On-site; USD 70,000 - 100,000; Full time

Job summary

OnPoint Community Credit Union in Portland, Oregon, seeks a Core Systems Technician to monitor daily DNA Core Banking operations, verify data accuracy, and assist with troubleshooting and system maintenance.

This hands-on role requires knowledge of DNA Core, OpCon, and related platforms, with a focus on reliability, incident response, and collaboration with business partners to ensure smooth banking processes.

Qualifications

• Requires a high school diploma or equivalent.
• Experience with transaction and database platforms (SQL, DB2).
• Familiarity with JCL, AIX, Windows OS.
• Strong IT help desk and customer support skills.
• Ability to work under pressure and manage priorities.

Responsibilities

• Monitor daily core processing tasks in DNA Core Banking.
• Provide end-user support for core banking systems.
• Identify and resolve issues; escalate with vendors as needed.
• Complete daily/weekly/monthly checklists.
• Automate file transfers and DNA job runs.
• Update authorization roles in Core Banking.
• Support regular monthly patching activities.
• Participate in on-call rotation for after-hours support.

Skills

SQL

DB2

JCL

AIX

Windows OS

IT Help Desk

Communication

Time Management

Education

High school diploma or equivalent

Tools

OpCon

Job description

Montgomery Park, 2701 NW Vaughn St, Portland, Oregon, United States of America

Job Description

Posted Thursday, September 3, 2026 at 10:00 AM

SUMMARY: Core Systems Technicians closely m onitor daily operations within core processing jobs via the Fiserv DNA Core platform. This is a hands‑on position, responsible for ensuring that daily banking processes run smoothly, verifying data accuracy, and assisting with troubleshooting and system maintenance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Confirm that daily processing tasks within the DNA Core Banking System are completed successfully via our automated job scheduler.
• Provide support for end users experiencing issues with core banking and ancillary systems, escalating more complex issues as necessary.
• Assist in identifying and resolving minor issues that arise during daily processing or system performance, working with peers and submitting tickets with vendors as necessary to achieve resolution.
• Complete daily, weekly and monthly checklist items to ensure deliverable deadlines are met.
• Automate file transfers, pipeline and DNA job runs on request from business partners and Core management.
• Update Authorization Roles within the Core Banking system upon request from appropriate department leaders.
• Maintain rate schedules, ensuring rate changes requested by Treasury are input accurately and linked to the corresponding deposit or loan products.
• Support regular monthly patching activities.
• Participate in an on‑call rotation to support after‑hours processing, issue triage, and incident response as needed.
• Read,maintain, and contribute to operational and technical documentation to support knowledge sharing, standardization, and continuity of support.
• Proactively take ownership of incoming work, issues, and requests, ensuringtimelyfollow‑up and resolution with minimal supervision.
• Leverages AI tools to enhance problem analysis, documentation quality, and day‑to‑day operational effectiveness

QUALIFICATIONS (Education, Experience, Knowledge, Skills & Ability):

• High school diploma or equivalent required.
• Intermediate knowledge of and experience with transaction and database platforms, JCL, SQL, DB2, AIX, and Windows operating systems; operating, maintaining, and supporting applications in LAN/WAN or client/server environments.
• Strong IT help desk and customer support skills.
• Strong oral and written communication, analytical, multi ‑ tasking, organizational, and time management skills.
• Ability to work under pressure and manage multiple, concurrent, and competing priorities and deadlines.
• Must have the ability to work with minimal supervision and to make independent decisions when needed in accordance with acceptable best practices, including proactively identifying work that needs to be addressed.
• Core Banking / Fiserv DNA system administration experience preferred.
• Experience with OpCon or similar enterprise automation and scheduling tools is beneficial.

Must be available to work overtime, holidays, weekends, and participate in an on ‑ call rotation to complete work assignments and support business needs. PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to stand; sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color vision to identify colored labels, cables, and indicator lights.

Use of computer workstations at desk height and use of server consoles while standing. Installation, removal or termination of cabling, in communications closets and office settings. Occasional use of ladder to reach cables or hardware in ceilings or near top of computer hardware racks. Installation or removal of computer hardware into server racks.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate.

At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.

Montgomery Park, 2701 NW Vaughn St, Portland, Oregon, United States of America