Core Banking Systems Administrator

Confidential; Dallas (TX); On-site; USD 105,000 - 145,000; Full time

Job summary

Confidential in Dallas, TX is seeking an experienced Core Banking Systems Administrator to optimize our Jack Henry SilverLake environment and ensure reliability, security, and regulatory compliance across core banking operations.

The role spans system configuration, upgrades, integrations with digital banking tools, vendor coordination, change management, and production support for mission-critical banking systems. Strong collaboration with operations and tech teams is required.

Qualifications

• 7+ years of experience administering Jack Henry SilverLake within a banking environment.
• Experience supporting deposit, loan, and general ledger operations.
• Strong background in core banking integrations, vendor management, and production support.
• Experience with SilverLake File Manager, jXchange services, SFTP administration, APIs, and file automation.
• PowerShell and IBM iSeries/AS400 experience preferred.
• Understanding of ITSM, change management, disaster recovery, and business continuity processes.
• Experience supporting highly regulated financial services environments preferred.
• Knowledge of ACH, wire processing, treasury management, and digital banking systems is a plus.
• Strong analytical, troubleshooting, communication, and documentation skills.

Responsibilities

• Administer, support, and optimize the Jack Henry SilverLake core banking platform.
• Manage system configuration, product setup, enhancements, upgrades, and releases.
• Monitor daily processing, system performance, and exception reporting.
• Support integrations with digital banking, treasury management, payments, document management, reporting, and data platforms.
• Administer user access, security permissions, and access control reviews.
• Coordinate vendor support activities, issue resolution, and implementation projects.
• Participate in change management, testing, user acceptance testing (UAT), and production deployments.
• Support reporting, data extracts, reconciliations, and business-user requests.
• Assist with disaster recovery planning, testing, and business continuity initiatives.
• Support internal audits, regulatory examinations, and compliance activities.
• Provide advanced troubleshooting and production support for mission-critical banking systems.
• Participate in an on-call support rotation.

Job description

A well-established and growing financial institution is seeking an experienced Core Banking Systems Administrator to support and optimize its Jack Henry SilverLake environment. This role serves as the technical expert for the organization's core banking platform and related integrated systems, ensuring operational reliability, security, regulatory compliance, and ongoing system enhancements.

This is an excellent opportunity to join a stable institution with a strong technology roadmap and significant investment in banking operations and infrastructure.

Key Responsibilities

• Administer, support, and optimize the Jack Henry SilverLake core banking platform
• Manage system configuration, product setup, enhancements, upgrades, and releases
• Monitor daily processing, system performance, and exception reporting
• Support integrations with digital banking, treasury management, payments, document management, reporting, and data platforms
• Administer user access, security permissions, and access control reviews
• Coordinate vendor support activities, issue resolution, and implementation projects
• Participate in change management, testing, user acceptance testing (UAT), and production deployments
• Support reporting, data extracts, reconciliations, and business-user requests
• Assist with disaster recovery planning, testing, and business continuity initiatives
• Support internal audits, regulatory examinations, and compliance activities
• Provide advanced troubleshooting and production support for mission-critical banking systems
• Participate in an on-call support rotation

Qualifications

• Bachelor's degree in Information Technology, Information Systems, Computer Science, Finance, Banking, or a related field (or equivalent experience)
• 7+ years of experience administering Jack Henry SilverLake within a banking environment
• Experience supporting deposit, loan, and general ledger operations
• Strong background in core banking integrations, vendor management, and production support
• Experience with SilverLake File Manager, jXchange services, SFTP administration, APIs, and file automation
• PowerShell and IBM iSeries/AS400 experience preferred
• Understanding of ITSM, change management, disaster recovery, and business continuity processes
• Experience supporting highly regulated financial services environments preferred
• Knowledge of ACH, wire processing, treasury management, and digital banking systems is a plus
• Strong analytical, troubleshooting, communication, and documentation skills

What You'll Bring

• Expertise in core banking operations and systems administration
• Ability to partner effectively with operations, technology, compliance, and vendor teams
• Experience supporting critical systems with high uptime and availability requirements
• Strong problem-solving skills and attention to detail

Employment Type: Full-Time