Copywriter, CX

Meta; Menlo Park (CA); On-site; USD 98,000 - 144,000; Full time

Job summary

Meta is seeking a creative writer to craft copy across mobile, social, product, film, and experiential formats. You will concept ideas, present clearly to build team consensus, and collaborate with cross-functional partners to deliver breakthrough work.

Ideal candidates have 4+ years in agency or in-house concepting, strong storytelling, and a track record of self-initiated projects, with familiarity with AI tools for workflow optimization.

Qualifications

• 4+ years of agency/in-house concepting and writing copy for brands.
• History of self-initiated projects.
• Experience in product storytelling and project strategy.
• Strong communication skills.

Responsibilities

• Write and concept ideas for a variety of mediums, including mobile, social, product, film, interactive, content, activations, OOH, print, events.
• Present ideas in a clear and focused way that builds consensus within the team.
• Work collaboratively within a cross-functional team environment.
• Create original, breakthrough work.

Skills

Copywriting

Storytelling

Communication

Concepting

Collaboration

Tools

AI tools

Job description

Creative X is a global agency that drives the creative vision for our brands and how they are perceived in the world. We develop the vision for next-generation creative advertising, consumer brand content and experiences for Meta, Facebook, Instagram, WhatsApp, and our hardware products. Our vision is a fearless creativity that shapes the future of connection. With some of the industry’s best talent on our team, we create beautiful work that has a purpose. And with an audience of almost five billion across some of the world’s biggest brands, we create brave ideas that demonstrate the full creative potential of our platforms, including innovative creative experiences that push the boundaries of traditional advertising. We believe in attracting and nurturing world-class talent with a focus on collaboration, community, and career development. We have developed proven collaboration models with agencies and our cross-company creative network to ensure a consistent and strong creative narrative for the work that reaches an audience across the globe due to the scale of our products.We’re looking for a creative problem solver who is passionate about telling stories and crafting work that makes the technical feel human and authentic. You're a conceptual thinker who can bring your ideas to life in new and inspiring ways. You must be comfortable working across all mediums. You have a well-defined perspective on concept, story, and tone of voice on behalf of brands. You have a high level of craft in all facets of your writing, from in-product to short and long-form scripts. When you decide to make something, you follow your vision from concept to launch.Copywriter, CX Responsibilities:Write and concept ideas for a variety of mediums, including mobile, social, product, film, interactive, content, activations, OOH, print, events, experiential, and events, etcPresent ideas in a clear and focused way that builds consensus within the teamWork collaboratively within a cross-functional team environmentCreate original, breakthrough workMinimum Qualifications:4+ years of agency/in-house concepting and writing copy for brandsHistory of self-initiated projectsExperience in product storytelling and project strategyStrong communication skillsPreferred Qualifications:Experience creating content and campaigns on emerging platforms and formatsDemonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologiesExperience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)Experience in pursuing emerging technologiesFashion and tech marketing experienceAbout Meta:Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].$98,000/year to $144,000/year + bonus + equity + benefitsIndividual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.