Copy of Retail General Manager - Trainee

Pilot Travel Centers LLC; Jackson (MS); On-site; USD 54,000 - 81,000; Full time

Job summary

An established industry player is seeking a Retail General Manager to lead high-volume retail locations. This role involves developing business plans, managing teams, and ensuring customer satisfaction. You will drive sales, maintain vendor relationships, and conduct team meetings, all while exemplifying integrity and accountability. With a commitment to fostering a customer-focused culture, this position offers a dynamic work environment and opportunities for professional growth. Join a team dedicated to fueling people and keeping North America moving forward.

Benefits

Fuel Discount

Nationwide Medical Plan

Dental Insurance

Vision Insurance

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Qualifications

• 2-3 years of management experience in retail or service industries.
• Ability to create a customer-focused culture.

Responsibilities

• Oversee high-volume retail facilities and execute business plans.
• Manage team members and ensure customer satisfaction.

Skills

Team Leadership

Customer Service

P&L Analysis

Inventory Management

Education

Management Experience

Retail Experience

Job description

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales, and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture, and commitment to giving back remain true to us today. Whether serving guests, team members, or trucking companies, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for developing and executing travel center and restaurant business plans to meet standards, sales, profit objectives, and customer satisfaction.

The Retail General Manager will also be:

• Ensuring customer expectations are met
• Conducting meetings with subordinate employees
• Maintaining effective vendor relationships

You will build, coach, manage, and develop teams through staffing, interviewing, hiring, and training processes.

Additional responsibilities include:

• Driving sales
• Managing team members
• Tracking inventory
• Providing customer service
• Performing P&L analysis

Pay rates start between: $54,300.00 - $80,750.00 per year.

Qualifications

As a Retail General Manager, you must exemplify integrity and accountability at the managerial level and demonstrate excellent team leadership skills. You should be able to work a flexible schedule including nights, days, weekends, and holidays.

Additional requirements include:

• Minimum 2-3 years of management experience in retail, restaurant, grocery, or other service industries with financial responsibility
• Previous management experience in high-volume retail with P&L accountability
• Ability to create and maintain a customer-focused culture

Additional Information

• Fuel Discount
• Nationwide Medical Plan, Dental, Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay