Copy Of Computer Support Coordinator (Grand Island/Corporate)

Diamond Plastics Corporation; Grand Island (NE); Vor Ort; USD 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

Paid vacation and sick time

Medical, dental, and vision insurance

Life insurance

401(k) retirement plan with company {"

Zusammenfassung

Diamond Plastics Corporation in Grand Island, NE, seeks a Computer Support Coordinator to serve as the primary IT contact for employees and ensure smooth operation of computers and related equipment.

You will troubleshoot desktop, hardware, software, and peripheral issues, install and configure equipment, and set up devices for new staff while maintaining thorough documentation. Strong communication and problem-solving are essential.

Qualifikationen

• High School Diploma or GED required.
• Associate or Bachelor’s degree in IT/CS or 2–4 years related experience.
• Strong troubleshooting and problem-solving skills.

Aufgaben

• Serve as primary point of contact for employees needing computer support.
• Troubleshoot desktop, hardware, software, and peripheral issues.
• Install, configure, maintain, and upgrade computers and related equipment.
• Set up computers for new and existing employees.
• Diagnose technical issues and coordinate repairs or replacements when needed.
• Maintain accurate documentation of equipment, systems, upgrades, and support activities.
• Provide friendly, responsive support while helping employees resolve technology issues efficiently.
• Assist with other technology projects and initiatives as needed.

Kenntnisse

Troubleshooting

Communication

Customer service

Teamwork

Ausbildung

Associate or Bachelor’s degree in IT/CS

Jobbeschreibung

• Location 1212 Johnstown Rd,Grand Island, NE, 68803,United States
• Employee Type Non-Exempt

Description

Corporate Office | Monday-Friday | 8:00 AM-5:00 PM

What You’ll Do

As a Computer Support Coordinator, you’ll be an important resource for employees throughout the organization, helping keep our computers, equipment, and technology running smoothly. Responsibilities include:

• Serve as a primary point of contact for employees needing computer and technical support.
• Troubleshoot and resolve desktop, hardware, software, and peripheral equipment issues.
• Install, configure, maintain, and upgrade computers, hardware, software, and related equipment.
• Set up computers and technology for new and existing employees.
• Diagnose technical issues and coordinate repairs or replacements when needed.
• Install and configure cables, operating systems, software, and other equipment.
• Maintain accurate documentation of equipment, systems, upgrades, and technical support activities.
• Review technical and software documentation for accuracy, completeness, and compliance.
• Provide friendly, responsive support while helping employees resolve technology issues efficiently.
• Assist with other technology projects and initiatives as needed.

What We’re Looking For

• High School Diploma or GED required.
• Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field or 2–4 years of related experience.
• Strong troubleshooting and problem-solving skills.
• Good communication and customer-service skills.
• Ability to explain technical information in an easy-to-understand manner.
• Dependable, organized, and comfortable working both independently and as part of a team.

Why Diamond Plastics?

Diamond Plastics Corporation is one of North America’s leading manufacturers of PVC pipe, producing high-quality water and sewer products in sizes up to 60 inches in diameter. With seven manufacturing facilities strategically located across the United States, we have built our success on quality, innovation, teamwork, and the people who support our operations.

In addition to a Monday-Friday daytime schedule in our Corporate Office, Diamond Plastics offers an exceptional benefits package, including:

• Paid vacation and sick time
• Paid holidays
• Medical, dental, and vision insurance
• Life insurance
• 401(k) retirement plan with company match
• Disability insurance
• Wellness program
• Employee Assistance Program (EAP)