COPP - Administrative Assistant 1

IdahoPTV; Boise (ID); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Health insurance

PERSI retirement benefits

Paid sick leave

Vacation leave

11 paid holidays per year

Job summary

The Idaho Commission of Pardons and Parole is seeking an Administrative Assistant I in Boise, Idaho for full-time support across multiple agency functions. The role involves front desk duties, answering inquiries, preparing documents, and coordinating meetings to aid mission execution.

The position requires strong office skills, customer service experience, and the ability to manage data and reports. The State offers a robust benefits package and a structured work environment.

Qualifications

• Minimum requirements include 1 year of full-time office support experience or 6 college credits in word processing and related documents.
• Strong customer service, public relations, and reception knowledge.
• Experience gathering and compiling data and managing multiple projects.

Responsibilities

• Performs a wide variety of office support functions as assigned by the Leadership Management Assistant.
• Serves as the primary phone and front desk contact.
• Assists the Victim Services Coordinator with various administrative tasks.
• Schedules and coordinates arrangements for meetings.
• Assists with responses to ParoleWeb inquiries.
• Responds to public records requests.
• Coordinates non-routine secretarial and clerical activities.
• Composes letters, correspondence, and memos.
• Compiles and analyzes information from a variety of sources to prepare reports.

Job description

USA:ID:Boise | Corrections | Full Time

16.81 - 17.25 USD per hour

Posted a week ago | Apply before October 12, 2026

Description

State of Idaho Opportunity

Applications will be accepted through 4:59 PM MST on the posting end date.

Summary:

The mission of the Idaho Commission of Pardons and Parole is to serve as dedicated stewards of the community, fostering public safety, rehabilitation, transparency, collaboration, and accountability through well-reasoned parole decision making. The Commission is currently seeking to fill an Administrative Assistant I position that will serve in a variety of important capacities supporting the agency’s mission.

Responsibilities:

• Performs a wide variety of office support functions as assigned by the Leadership Management Assistant.
• Serves as the primary phone and front desk contact.
• Assists the Victim Services Coordinator with various administrative tasks.
• Schedules and coordinates arrangements for meetings.
• Assists with responses to ParoleWeb inquiries.
• Responds to public records requests.
• Coordinates non-routine secretarial and clerical activities.
• Composes letters, correspondence, and memos.
• Compiles and analyzes information from a variety of sources to prepare reports.
• Utilizes word processing equipment and/or computers to create, process, and maintain a variety of documents and administrative records containing technical information and difficult formats.
• Serves as a liaison to external partners.
• Other responsibilities as assigned.

Minimum Qualifications:

• Good knowledge of office support functions including word processing, filing, composing a variety of business documents and reception.Typically gained by at least 1 year of full-time work experience performing a variety of office support functions including word processing, filing, composing a variety of business documents and reception OR at least 6 college level credits that included word processing, filing and composing documents OR at least 3 college level credits that included word processing, filing and composing documents AND at least 6 months of full-time work experience that included responsibilities related to office support functions.
• Good knowledge of customer service and public relations. Typically gained by at least 6 months of work experience with responsibility for answering business phones, greeting visitors, AND screening callers for further access to staff.
• Good knowledge of gathering and compiling data. Typically gained by at least one year of work experience gathering information from a variety of sources to collect and compile requested information and required that I have a good knowledge of services, operations, or programs.
• Good knowledge of balancing and coordinating a workload for multiple projects. Typically gained byat least one year of office work experience which required that you balance, coordinate, and set priorities for multiple supervisors.
• Good knowledge of personal computer and software functions. Typically gained by at least1 year of office experience using word processing software to format a variety of business documents; OR, I have recent Word processing training coupled with at least 6 months' experience performing word processing in a business office setting.
• Good knowledge of using effective English, spelling, punctuation, and grammar to compose and edit business documents. Typically gained by havingat least 1 year of office experience which required composing and editing a variety of business documents on a regular basis; OR, I have successfully completed at least 1 college-level English composition or business English class AND have 6 months of experience composing business documents.

Desirable Qualifications:

• Highly proficient in the use of Outlook, Word, and Teams.
• Proficiency in Excel.
• Strong organizational skills and time management.

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities; auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] (TTY/TTD: 711), or email [e-mail]

Preference may be given to veterans who qualify under state and federal laws and regulations.