Copilot/Viva Engineer

Software Guidance & Assistance, Inc. (SGA, Inc.); Philadelphia (Philadelphia County); Remote; USD 90,000 - 165,000; Full time

Job summary

Software Guidance & Assistance, Inc. (SGA, Inc.) is seeking a Copilot/Viva Engineer on a contract basis for a premier Financial Services client in Philadelphia, PA. This remote role supports deployment of Copilot and Viva across the organization.

You will design Viva Connections dashboards, enable Viva Engage adoption, and build AI agents with Copilot Studio, leveraging Power Platform and SPFx to modernize intranet experiences. Strong collaboration with stakeholders is essential.

Qualifications

• Bachelor's degree or equivalent experience with 6+ years of relevant work experience.
• Experience with Microsoft 365 services, especially Copilot and Viva, SharePoint Online, Teams, OneDrive.
• Strong scripting skills in PowerShell and knowledge of AI agent design and knowledge base management to ensure responsible deployment.
• Proficiency in Power Platform (PowerApps, Power Automate) and low-code/no-code development.
• Experience with SPFx, Viva Connections, Viva Engage, Viva Glint, and Defender/ADFS/AD Connect is a plus.

Responsibilities

• Deploy Microsoft Copilot and roll out Viva across the organization.
• Design and implement Viva Connections dashboards with audience-targeted content.
• Support adoption ramp-up through Viva Engage and collaboration features.
• Build, deploy, and manage AI agents using Copilot Studio and integrate with Microsoft 365 and Power Platform.
• Provide strategic planning, technical execution, user training, and communication for successful deployment.
• Support administration, maintenance, monitoring, and backup of messaging and collaboration tools.
• Interface with stakeholders and third-party vendors for problem and change management.
• Ensure compliance with internal standards and high-quality customer service.
• Participate in on-call rotation and weekend support.

Skills

Viva engineering

Copilot Studio

Power Platform

PowerShell

SPFx

Education

Bachelor's Degree or equivalent

Tools

SharePoint Online

SPFx

Viva Engage

Viva Connections

Copilot Studio

Power Apps

Power Automate

Dataverse

PowerShell

Job description

Software Guidance & Assistance, Inc., (SGA), is searching for a Copilot/Viva Engineer for a contract assignment with one of our premier Financial Services clients in Philadelphia, PA. This role will be remote.

Top 3 Skills

• SharePoint Online + SPFx + Viva Engineering

Developing SPFx components and Viva dashboard experiences, configuring SharePoint Online architecture, metadata, and audience targeting, and supporting deployments of Viva Connections, Engage, and Glint. This includes building modern intranet experiences, enabling personalization, and integrating SharePoint and Viva features into Copilot-enabled workflows.

• Microsoft Copilot & Copilot Studio Engineering

Building and maintaining Copilot Studio agents that connect to Microsoft 365 and enterprise data, configuring grounding and prompts, ensuring proper governance, and troubleshooting or optimizing agent behavior. This includes enabling new AI use cases, integrating Copilot into workflows, and supporting scalable rollout across the organization.

• Power Platform Engineering (Power Apps, Power Automate, Dataverse, PowerShell)

Creating automation and low-code solutions using Power Apps, Power Automate, Dataverse, and PowerShell, integrating them with Copilot Studio and M365 systems. This involves designing reusable workflow patterns, modernizing processes, and using scripting and connectors to streamline operations and support enterprise automation.

Responsibilities

• We are seeking Copilot/Viva Engineer to join our team on a contingent basis.
• Assist in the deployment of Microsoft Copilot and rollout of Viva (Connections, Engage, Glint) across the organization.
• Design and implement Viva Connections dashboards with audience-targeted content and resources.
• Foster community engagement and knowledge sharing through Viva Engage by enhancing productivity and help with adoption ramp up.
• Consult on Copilot-related AI initiatives (e.g., Security Copilot) and support adoption ramp-up.
• Build, deploy, and manage custom AI agents across the organization using Copilot Studio and integrate with Microsoft 365 and Power Platform leveraging low-code/no-code development.
• Provide strategic planning, technical execution, user training, and communication to ensure successful deployment.
• Support administration, maintenance, monitoring, and backup of messaging and collaboration technologies.
• Investigate and implement new Office 365 capabilities to enhance collaboration services.
• Interface with stakeholders across the organization and third-party vendors for problem and change management.
• Ensure compliance with internal standards, safety practices, and high-quality customer service.
• Participate in on-call rotation and provide weekend support as needed.

Required Skills

• Bachelor's Degree or equivalent experience with a minimum of 6 years of relevant work experience.
• Experience with Microsoft 365 services, especially:
  • Copilot Chat along with experience with Copilot Studio
  • Copilot integration, governance, and best practices
  • Office 365 Groups, Teams, SharePoint Online, OneDrive
  • Tenant administration and hybrid Exchange environments
  • Viva Suite Components
  • Strong scripting skills in PowerShell and strong understanding of AI agent design, topic creation, and knowledge base management to ensure responsibility and effective deployment of AI solutions organization-wide.
  • Proficiency in Power Platform (PowerApps, Flow) and low-code/no-code development
• Ideal candidates will have experience with:
  • SPFx (SharePoint Framework)
  • Entra ID access management in relation to group management (i.e. SharePoint user management)
  • Viva Connections implementation
  • Viva Engage strategy and administration
  • Viva Glint deployment and analysis
  • Organizational rollout of the Viva suite across the entire organization
  • Microsoft Defender, ADFS, AD Connect
  • Office/Outlook add-ins (.NET/COM, Modern Add-ins)
• Comprehensive Knowledge of:
  • Networking, authentication protocols (Kerberos, NTLM, Basic)
  • Messaging and collaboration tools in large enterprise environments
  • Excellent interpersonal, negotiation, creativity, attention to detail, and oral and written communications skills tailored for the intended audience.
  • You are responsible for understanding and applying risk management discipline in decision-making and contributing to your function's risk management.
  • Work under the direction and guidance in planning details of procedures and methods to attain definite goals.
  • Makes decisions within established or widely accepted standards.
  • Achieve assigned/planned results by decisions and actions based on professional methods, training, business principles, and practical experience.
• Working Conditions:
  • Will require the use of standard office equipment such as computers, phones, photocopiers.
  • Requires some degree of sitting (for prolonged periods of time), standing, lifting carrying, pushing, pulling more than 20 lbs.
  • Hours of Work: May require extended work hours.
  • Occasional travel including overnight stays may be necessary.
  • May be subject to on-call and call back as needed. May work with moderate noise from equipment.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.