Copilot Solutions Engineer - AI-Driven Agent Automation

SHI; Columbus (OH); On-site; USD 150,000 - 207,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

401K plan

Job summary

SHI is looking for a Solutions Engineer focused on Microsoft 365 Copilot to serve as a technical expert. You will partner with customers to design AI-driven workplace experiences that achieve measurable results.

This role blends technical execution with customer advisory skills, shaping how organizations utilize Microsoft 365 Copilot and workforce agents. Applicants should have relevant technical experience and a strong interest in applied AI.

The estimated annual pay range for this position is $150,000 - $207,000, depending on experience and market. Benefits include medical, vision, dental, and more.

Qualifications

• 4+ years of experience with Microsoft 365 solutions.
• Ability to design and implement declarative and embedded agents.
• Experience acting as a technical advisor and SME.
• Commitment to continuous learning in Microsoft Copilot and AI.

Responsibilities

• Serve as technical SME for Microsoft 365 Copilot deployments.
• Guide customers through hands-on Microsoft 365 Copilot setups.
• Lead end-to-end Copilot deployment and planning.
• Design security and compliance controls.

Skills

Hands-on experience with Microsoft 365 Copilot

Experience with Power Platform

Strong analytical skills

Excellent communication skills

Education

Bachelor’s degree in a technical or related field

Tools

Microsoft 365

Power Platform

Microsoft Entra

Job description

SHI is looking for a Solutions Engineer focused on Microsoft 365 Copilot to serve as a technical expert. You will partner with customers to design AI-driven workplace experiences that achieve measurable results.

This role blends technical execution with customer advisory skills, shaping how organizations utilize Microsoft 365 Copilot and workforce agents. Applicants should have relevant technical experience and a strong interest in applied AI.

The estimated annual pay range for this position is $150,000 - $207,000, depending on experience and market. Benefits include medical, vision, dental, and more.