Copilot Product Owner — Enterprise AI Enablement

Koitecc Solutions; Chicago, Northern (IL, KY); Hybrid; USD 83,000 - 141,000; Full time

Job summary

Northern Trust in Chicago, IL seeks a CoPilot Product Owner to drive Personal AI enablement and product strategy within the Enterprise AI Program. You will own end-to-end lifecycle for Personal Productivity AI tooling, balancing value with governance and risk, and partnering with Technology Platform Managers to define capabilities and sustain adoption at scale.

The role translates strategy into execution, manages performance with data-driven insights, and tracks adoption using KPIs.

Qualifications

• Comfortable operating a business enablement product for a technical product environment.
• Understanding of Microsoft Copilot ecosystem including enterprise deployment, usage patterns, and productivity use cases.
• Knowledge of AI-powered personal productivity workflows (workflow automation, knowledge grounding, prompts, agent orchestration).
• Familiarity with enterprise AI governance, risk, and compliance frameworks as applied to Copilot and enterprise AI tools.
• Experience with product lifecycle management including roadmap development, launch execution, and post-launch optimization.
• Strong understanding of usage telemetry, adoption metrics, and value realization frameworks (e.g., productivity KPIs, ROI modeling, OKRs tied to Copilot adoption).
• Ability to translate business productivity needs into AI-enabled capabilities while balancing user experience, risk, and scalability.
• Experience working in regulated environments with audit, risk, and compliance alignment for AI-driven solutions.

Responsibilities

• Drive discovery and innovation through personas, competitive analysis, and identification of new opportunities.
• Support product planning including forecasting, requirements definition, and success metrics.
• Maintain an enterprise-wide perspective to optimize efficiency, effectiveness, and productivity.
• Perform risk analysis and maintain risk assessments aligned to governance frameworks and controls.
• Track product KPIs (adoption, satisfaction, performance) and conduct post-launch audits to drive continuous improvement.
• Monitor financial performance (capital, expenses, rate cards) and ensure alignment across regions.
• Maintain product inventory, documentation, and governance artifacts with audit-ready accuracy.
• Provide RFP support and expert consulting across business and technology stakeholders.
• Operate cross-functionally with business, technology, risk, and compliance partners.
• Ensure adherence to enterprise governance, regulatory standards, and AI control frameworks.
• Develop and deliver quarterly OKRs aligned to enterprise strategy, with transparent performance reporting.
• Support executive decision-making through structured insights and performance analytics.
• Balance strategic direction with operational execution to deliver measurable business outcomes.

Skills

Copilot ecosystem

AI governance

Product lifecycle

OKRs & KPIs

Telemetry analytics

Regulatory compliance

Stakeholder collaboration

Tools

Microsoft Copilot

Copilot Studio

M365 Copilot

Job description

Northern Trust in Chicago, IL seeks a CoPilot Product Owner to drive Personal AI enablement and product strategy within the Enterprise AI Program. You will own end-to-end lifecycle for Personal Productivity AI tooling, balancing value with governance and risk, and partnering with Technology Platform Managers to define capabilities and sustain adoption at scale.

The role translates strategy into execution, manages performance with data-driven insights, and tracks adoption using KPIs.