Copier Service Technician

GFI Digital; Kansas City (KS); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in office technology seeks a dedicated Field Service Technician to join their award-winning service team. The role involves onsite installation and repair of office equipment, requiring strong mechanical skills and a commitment to customer satisfaction. Training will be provided, and a competitive compensation package is offered, including benefits such as health and vision insurance, as well as a retirement plan.

Benefits

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off at start date

Retirement plan

Vision insurance

Qualifications

• Valid driver's license and clean driving record required.
• Excellent customer service attitude is essential.
• Highly organized and team-oriented.

Responsibilities

• Responsible for onsite installation, service and repair of office equipment.
• Travel to customer sites to troubleshoot and repair.
• Maintain personal parts inventory and meet productivity standards.

Skills

Mechanical aptitude

Technical aptitude

Customer-facing skills

Attention to detail

Self-motivation

Job description

GFI Digital, Inc. is currently searching for Field Service Technician candidates to add to our award-winning service team. If you are ready to start a new career, or have been in the industry, and are ready to make a move to a company that is passionate about customer service and cares about its employees, then GFI Digital is for you.

We provide both classroom and on the job training to qualified candidates. We also provide a competitive hourly wage, a rich performance based monthly bonus program, company provided vehicle, cellphone and laptop. In addition, our company-sponsored benefit program includes health, dental, vision, life, STD, LTD and AD&D.

Qualifications

· Mechanical and technical aptitude is required.

· Excellent customer-facing skills and a positive attitude are a must.

· Candidates must have a valid driver's license and a clean driving record.

· Precise attention to detail, high level of organization and customer focused attitude.

· Highly self-motivated, directed, and an ideal team player

Responsibilities

· The Service Technician is responsible for the onsite installation, service and repair of a variety of office equipment

· This position requires traveling to and from customer sites to troubleshoot, repair and replace components as necessary

· Maintain, manage and reconcile personal parts inventory

· Meet or exceed appropriate productivity standards relative to assigned products

· Understand and utilize problem escalation procedures

Classroom/On-The Job Training

· Complete all assigned online computer-based training

· Demonstrate appropriate technical skills for repair and service of designated equipment which includes installation and customer training

· Attend scheduled training to acquire or increase working knowledge relative to service and repair of office equipment

Company Description

GFI Digital is a full-service provider of office technology. From Sharp and Ricoh multi-function printers to our experts in IT, we have what it takes to make and keep technology simple for your business. GFI Digital is a single vendor solution to create efficiencies in every aspect of office technology.
Employment Type
Full-time

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off at start date
• Retirement plan
• Vision insurance