Copier & Printer Field Tech – Diagnostics & Maintenance

Creative Office Solutions; Marietta (GA); On-site; USD 19,000 - 32,000; Full time

Job summary

Creative Office Solutions is seeking a dedicated Copier Field Service Technician to join our team in the Metro Atlanta area, including Marietta. This is a full-time role with an hourly wage ranging from $14.00 to $23.00 per hour, depending on experience.

You will diagnose and repair copiers and printers, perform preventative maintenance, and maintain a professional image with clients. Overtime may be required; schedule is Monday through Friday, 8-hour shifts.

Qualifications

• Driver’s License (Required)
• 401(k)
• Health insurance
• Paid time off

Responsibilities

• Diagnostic repairs on copiers, printers, and MFPs.
• Preventative maintenance to ensure long-term reliability.
• Project a professional and courteous company image in all interactions with customers and co-workers.
• Maintain high levels of customer satisfaction by meeting company requirements in response time, repair resolution, and parts management.
• Keep an accurate inventory of assigned parts to ensure efficient repairs.
• Pay focused attention to key performance indicators, including gross calls per day, efficiency rating, response time commitments, parts costs per call, and client satisfaction.
• Meet daily benchmarks as outlined by the Service Manager.

Job description

Creative Office Solutions is seeking a dedicated Copier Field Service Technician to join our team in the Metro Atlanta area, including Marietta. This is a full-time role with an hourly wage ranging from $14.00 to $23.00 per hour, depending on experience.

You will diagnose and repair copiers and printers, perform preventative maintenance, and maintain a professional image with clients. Overtime may be required; schedule is Monday through Friday, 8-hour shifts.