Coordinator, Success By 6

United Way Worldwide; Lakeland (FL); On-site; USD 41,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

Paid time off

Holidays

Retirement savings

Professional development opportunities

Job summary

United Way of Central Florida is hiring a Success By 6 Coordinator to provide essential administrative, operational, and program support for our Success By 6 initiative and Children’s Resource Center. You’ll be the welcoming first point of contact for families, visitors, and partners, coordinating schedules, records, and events.

The role includes leading classes, facilitating family learning activities, and collaborating with UWCF colleagues to ensure programs run smoothly and confidential

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 2+ years administrative support or related experience preferred.
• Experience with scheduling, records, databases, or spreadsheets.
• Experience with young children and families is a plus.
• Experience facilitating classes or leading group activities preferred.
• Genuine interest in early childhood development and family engagement.

Responsibilities

• Greet families and visitors; connect them to staff and resources.
• Provide day-to-day admin and operational support to the Success By 6 team.
• Manage calendars, classes, meetings, and events; coordinate logistics.
• Maintain records, databases, and program documentation.
• Prepare documents, agendas, and meeting minutes; track follow-ups.
• Lead and facilitate Success By 6 classes and family activities.
• Collaborate across UWCF; handle confidential information.

Skills

Administrative support

Customer service

Scheduling

Data entry

Office coordination

Class leadership

Communication

Education

High school diploma

Associate degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Why Join United Way of Central Florida?

Imagine going home each day knowing that your work has helped create welcoming, supportive, and meaningful experiences for young children and families in our community.

At United Way of Central Florida (UWCF), we believe that giving children a strong start creates possibilities that can last a lifetime. Through Success By 6, we connect families with resources, learning opportunities, and support designed to help children thrive.

We are seeking a warm, organized, and resourceful Success By 6 Coordinator who enjoys keeping an office and its programs running smoothly while also engaging directly with children and families.

This position offers a wonderful blend of administrative coordination, customer service, and hands‑on program involvement. From welcoming families and managing the many details that keep our Children's Resource Center operating efficiently to leading classes and supporting family learning experiences, you'll play an important role in bringing our mission to life.

If you take pride in being organized, enjoy helping people, and find fulfillment in creating positive experiences for children and families, we'd love to hear from you!

Position Overview

The Success By 6 Coordinator provides essential administrative, operational, and program support for United Way of Central Florida's Success By 6 initiative and Children's Resource Center.

The position plays a central role in the daily operation of the Center, serving as a welcoming first point of contact for families, visitors, and community partners while coordinating schedules, maintaining accurate records and program data, organizing meetings and events, managing resources, and providing administrative support to the Success By 6 team.

In addition to these responsibilities, the Coordinator actively participates in Success By 6 programming, including leading classes and facilitating family learning activities that encourage early childhood development, strengthen family connections, and create positive experiences for children and caregivers.

The ideal candidate brings strong administrative, organizational, and customer‑service skills, along with a genuine enthusiasm for working with children and families, confidence in leading group activities, and a commitment to helping our programs and Center operate successfully.

Key Responsibilities

• Serve as a welcoming and professional front‑office presence for the Children's Resource Center, greeting and assisting families, visitors, community partners, vendors, and other guests; respond to telephone calls, emails, inquiries, and requests for information while connecting individuals with appropriate staff, services, and resources.
• Provide comprehensive day‑to‑day administrative and operational support to the Success By 6 team, including office organization, filing, copying, scanning, mailings, correspondence, document preparation, and other administrative functions that help the Children's Resource Center operate smoothly and efficiently.
• Manage calendars and coordinate schedules for classes, meetings, events, appointments, and room reservations; oversee related logistics, including materials, supplies, room preparation, setup, and cleanup, to ensure programs and activities are well‑organized and welcoming for participants and staff.
• Maintain accurate electronic and paper records, databases, spreadsheets, attendance and participation information, program documentation, reports, and files; perform data entry, review information for completeness and accuracy, and ensure required documentation is maintained and submitted in a timely manner.
• Prepare documents, presentations, sign‑in materials, meeting agendas, and other administrative resources; coordinate departmental meetings, take and distribute meeting minutes, and track follow‑up items and action steps to support effective communication and coordination.
• Maintain office, program, and resource supplies; monitor inventory and coordinate purchasing or replenishment as needed; support the Parent Lending Library by keeping materials organized and readily accessible and assisting families with locating and utilizing available resources.
• Lead and facilitate Success By 6 classes and family learning activities, creating welcoming, engaging, and developmentally appropriate experiences for young children and caregivers; provide family‑centered support and assist with community outreach, family engagement initiatives, presentations, and special events.
• Collaborate with colleagues across UWCF on administrative needs, program coordination, community initiatives, events, and special projects; provide flexible support to the Success By 6 team while maintaining professionalism, discretion, and confidentiality in handling sensitive information.

Qualifications & Experience

• High school diploma or equivalent required; associate degree in business administration, office administration, early childhood education, child development, family services, human services, or a related field preferred.
• At least two years of experience in administrative support, office coordination, customer service, program coordination, family services, or a related area preferred.
• Demonstrated experience with administrative responsibilities such as scheduling, maintaining records, preparing documents, managing databases or spreadsheets, and coordinating multiple activities and priorities.
• Experience working with young children and families in an educational, community‑based, family engagement, or service‑oriented setting is a plus.
• Experience facilitating classes, leading group activities, delivering presentations, or supporting educational programs is preferred; candidates with strong communication and interpersonal skills who are comfortable leading family learning activities are also encouraged to apply.
• A genuine interest in early childhood development, family engagement, and helping create positive experiences for children and caregivers.

Skills & Attributes

• Strong administrative, organizational, and time‑management skills, with the ability to manage multiple priorities and keep daily operations running smoothly.
• Excellent attention to detail, accuracy, and follow‑through in maintaining records, preparing documents, and completing administrative tasks.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint, and the ability to learn databases and other technology.
• Warm, welcoming, and service‑oriented approach when interacting with children, families, visitors, community partners, and colleagues.
• Strong written and verbal communication skills, including the confidence to engage with groups, lead activities, and communicate effectively with parents and caregivers.
• Creativity, patience, and enthusiasm for facilitating meaningful and engaging learning experiences with young children and families.
• Ability to coordinate schedules, programs, meetings, and events while remaining flexible and responsive to changing needs.
• Ability to work independently, take initiative, anticipate needs, and collaborate effectively as part of a team.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Dependable, proactive, adaptable, and positive workstyle, with a genuine commitment to supporting the mission of Success By 6.

Work Schedule & Travel Expectations

This role requires occasional attendance at events and meetings that may occur in the early morning or evening.

Employees must possess and maintain a valid driver's license, an acceptable driving record, and the ability to satisfy United Way of Central Florida's automobile insurance eligibility requirements. Employees must maintain personal automobile insurance coverage as required by law.

Compensation, Benefits & Work Schedule

This position is full‑time and non‑exempt and offers an hourly rate of $19.50–$22.00 per hour, commensurate with experience and qualifications, along with a comprehensive benefits package including medical, dental, vision, life and disability insurance, paid time off, holidays, retirement savings, and professional development opportunities.

• medical
• dental
• vision
• life and disability insurance
• paid time off
• holidays
• retirement savings
• professional development opportunities

Disaster Response Responsibility

Every United Way of Central Florida employee is a disaster response worker and may be expected to support community response efforts when an Emergency Support Function (ESF) is activated, after ensuring personal and family safety.

Inclusion at UWCF

At United Way of Central Florida, we believe that diverse voices and experiences strengthen our mission and culture. We are proud to be an Equal Opportunity Employer. All employment decisions are based on merit and business need.

UWCF is a drug‑free workplace. Candidates must pass a drug screening prior to employment.

Join Our Team

If you're an organized, detail‑oriented professional who enjoys helping an office and team run smoothly, connecting with children and families, and creating meaningful experiences that make a difference in our community, we'd love to hear from you.

Bring your administrative talents, people skills, and enthusiasm for supporting young children and families to United Way of Central Florida's Success By 6 team!