Coordinator - Spa Office

30 Shea Medical Center; Scottsdale (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

HonorHealth is seeking a Spa Office Coordinator for the Essential Touch Spa in Scottsdale. The role serves as the first point of contact for clients, promoting a welcoming atmosphere and handling clerical duties.

Responsibilities include guest services, scheduling, registrations, and maintaining documentation related to the spa and breast pump rental programs. Requires a High School Diploma or GED and at least 1 year of office or customer service experience.

Qualifications

• Excellent customer service experience.
• High School Diploma or GED Required.

Responsibilities

• Assists with guest service, cashiering, and displaying and pricing merchandise.
• Schedules and registers clients/patients for spa and follow-up appointments, tracks no-shows and cancellations.
• Prepares and obtains forms for signature and creates electronic records in the system; manages registration, contracts and renewal of Breast pumps.
• Balances cash drawer and processes payments; assists with weekly deposits and accounting scans.

Skills

Customer service

Education

High School Diploma or GED

Job description

Primary City/State: Shea Medical Center - 9003 E Shea Blvd Scottsdale, AZ 85260 Category: Administrative Support Shift: Day Department: Essential Touch Spa

This position is a full-time, 40 hour a week position working Tuesday-Friday from 9am-6pm and Every Saturday, 9am-3pm

What We're Looking For?

Excellent customer service experience

Why Join Us?

Discover what makes HonorHealth a great place to work and grow in your career—watch our video here: https://honorhealth.staging.jibeapply.com/

Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well‑being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

The Spa Office Coordinator serves as the first point of contact for all Essential Touch Spa and Boutique customers and promotes a welcoming atmosphere that enhances the quality of service and care standards offered to clients, patients, and family members. In addition, the Spa Coordinator performs a variety of cross-functional clerical and patient support duties to include telephone, registration of patients and clients, scheduling appointments, clerical administrative duties and/or data entry duties specific to the department functions.

ESSENTIAL FUNCTIONS

Assists with guest service, cashiering and displaying and pricing merchandise, maintaining financial records and provides sales assistance to clients/patients. Performs a variety of scheduling and registration functions such as scheduling clients/patients for initial spa and follow-up appointments, tracks no-shows and cancelations and provides schedules to staff. Prepares and obtains forms for signature and creates electronic record(s) in the software system. Performs and manages registration, contracts and renewal of Breast pumps. Provides patients with the breast pump rental program and fee information, processes the pump rental contracts, provides direction on the use of the parts and pump equipment. Maintains and organizes the rental program contracts, calls and follows up with patients regarding the due date and payment of the Breast pump, cleans and sanitizes returned Breast Pumps. Assist with financial accountabilities such as prepares weekly bank deposit and batch receipts, balances deposit with posted batches, maintains balanced cash drawer, sorts all credit card transactions, scans all batch documents and deposit slips to accounting department and deposits cash and deposit slip to security in a timely manner. Performs other duties as assigned.

EDUCATION

High School Diploma or GED Required

EXPERIENCE

1 year Office, customer service and/or retail experience Required

LICENSES AND CERTIFICATIONS

We're all in for your career. Expert care from experts who care. At HonorHealth, you’ll find something special. Our culture is built on warmth and neighborly kindness, but behind every smile is a highly skilled professional with deep expertise and unwavering dedication. We’re delivering a healthcare experience that simply feels better through:

• Nine acute-care hospitals
• Over 200 primary, specialty and urgent care centers
• More than 17,000 team members and 4,000 medical staff Since 1927, we’ve been focused on doing what matters most — caring for people and communities across the greater Phoenix area. From humble beginnings to one of Arizona’s largest nonprofit healthcare systems, we’re just as driven as we were a century ago. Come join us and go all in for your career.

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