Coordinator - Shooting School (Part-Time)

Sea Island Company; Saint Simons Island (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Sea Island Company is seeking an Assistant Front Desk/Administrative Support role to assist in reception, clerical, cashiering, booking system management, and invoice coding for Director approval. You will support the Outdoor Pursuits Manager for the Shooting School and Broadfield while upholding company policies and procedures.

This role also entails guest relations and basic retail responsibilities. Ideal candidates have experience in guest services, reception, and clerical duties, with

Qualifications

• Experience in reception and guest services is preferred.
• Ability to perform clerical tasks and cashiering.
• Familiarity with booking systems and invoicing processes.

Responsibilities

• Greet and recognize regular Guests and Members.
• Assist with reception, clerical, cashiering tasks and booking system management.
• Coordinate with Outdoor Pursuits Manager for Shooting School and Broadfield support.
• Maintain filing and administrative records.
• Handle telephone calls and guest check-ins for the Shooting School.
• Assist with inventory, shopping/retail tasks, and department communications.

Skills

Guest relations

Reception

Clerical tasks

Cashier duties

Customer service

English communication

Tools

Booking system

Micros

Job description

Basic Job Function

Assist in the responsibilities of reception, clerical, cashiering, booking system, micros, coding of invoices (for Director approval) other support duties. Assist the Outdoor Pursuits Manager in support needs of the Shooting School and Broadfield while uphold and ensure compliance with all company, departmental policies and procedures.

Basic Job Function

Assist in the responsibilities of reception, clerical, cashiering, booking system, micros, coding of invoices (for Director approval) other support duties. Assist the Outdoor Pursuits Manager in support needs of the Shooting School and Broadfield while uphold and ensure compliance with all company, departmental policies and procedures.

Tasks/Responsibilities

• Learn the names and personally recognize our regular Guests and Members
• Assist in graciously welcome guests and members to the Shooting School as they arrive
• Assist the Outdoor Pursuits Manager with administrative/clerical needs of the Shooting School and Broadfield to include but not limited to booking system, micros, and coding of invoices (for Director approval)
• Ensure proper filing of all documents
• Prepare and maintain records of administrative correspondence relating to the department
• Assist in directing and managing all telephone calls for the Shooting School
• Assist in reception and check-ins for the Shooting School
• Assist in cashiering as needed
• Assist with processing purchase requests, accepting and delivering supplies
• Assist with cleaning and maintaining the Storeroom organization
• Assist with performing monthly inventory counts and maintaining records of active inventory
• Record and bill orders accurately into the register system and process payments using guest/member cards in accordance with accounting procedures
• Provide our departing guests and members with a genuine thank you and invitation to allow us to serve them again
• Handle all aspects of Retail Shops at both locations to include assisting the Buyer in what to carry, receiving/displaying merchandise, and assisting in inventory counts quarterly.
• Act to solve guest problems coordinating necessary efforts through the appropriate departments and consistently follow-up with guests to ensure proper actions and responses have been received
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
• Maintains cleanliness and organization in all work areas
• Uphold appropriate departmental standards of quality/timing
• Uphold and ensure compliance with all company and departmental policies and procedures
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
• Attends all scheduled employee meetings and brings suggestions for improvement
• Willing and timely execution of other duties as delegated by leadership

Physical Requirements

• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
• Ability to perform repetitive tasks with accuracy
• If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels.
• Ability to lift, carry, pull and push up to 15 lbs intermittently throughout a shift
• Ability to read, write and communicate effectively in English, both written and verbal
• May be exposed to mechanical, electrical, chemical and fume hazards
• Maintain compliance with Company Resort Professional Image Policy