Coordinator - Residential

Unity Bay; Moncks Corner (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

Berkeley Citizens, Inc. is seeking a Residential Coordinator to manage consumer plan development and supervise residential staff in delivering quality care and services for individuals with intellectual disabilities.

The role includes coordinating treatment plans, staff training, and ensuring regulatory compliance across assigned residences. The position requires a BA/BS in Human Services and at least three years of relevant field experience, including two years in supervision.

Qualifications

• Bachelor's degree in human services or related field
• Minimum of three years of experience in intellectual disabilities
• Two years of supervision experience

Responsibilities

• Interviewing, hiring, evaluating and disciplining employees
• Supervise residential direct care staff in consumer care
• Coordinate staff training and on-the-job training
• Inspect duties and ensure compliance with policies
• Coordinate treatment plan changes and required services
• Maintain HIPAA-compliant records and progress notes
• Ensure Medicaid eligibility via coordination and documentation

Skills

Communication skills

Computer literacy

Leadership

Team player

Confidentiality

De-escalation

Driver's license

Education

BA/BS in Human Services

Job description

The Residential Coordinator is responsible for managing and performing consumer plan development and staff supervision in the quality care, treatment and delivery of residential services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct/participate in the interviewing, hiring, evaluation, and disciplinary action of employees
• Supervise and manage assigned residential direct care staff/caregivers in the care of consumers to include, but not limited to, the following:
• Conduct staff/caregiver meetings and provide necessary group or individual training
• Conduct on-the-job training for new employees
• Inspect employee duty assignments regularly
• Follow-up with employees/caregivers regarding mandatory meetings/trainings
• Review employee and consumer purchases and provide corrective action where necessary
• Review Fire Drills and Disaster Drills and provide corrective action where necessary
• Check Medication Administration Records for accuracy
• Conduct announced and unannounced visits of assigned residences/homes when employees/caregivers and consumers are present to include:
• At least 1 weekend day per month per assigned residence/home
• At least 1 week day visit during 1st or 2nd shift hours per assigned residence/home, minimally
• At least 1 third shift visit per quarter per assigned residence
• Coordinate/conduct activities with appropriate employees/caregivers to correct problems discovered during inspections and reviews
• Perform treatment and care planning activities for assigned consumer to include, but not limited to, the following:
• Coordinate the completion and revision of comprehensive functional assessments
• Monitor consumer progress and staff/caregiver implementation of program plans monthly
• Revise objectives and program plans
• Prepare Called Team meeting notes
• Review health and behavior support reports and follow-up on necessary interventions
• Coordinate treatment plan changes, consumer issues/concerns with appropriate staff to include, but not limited to, Direct Care Staff/ Caregiver, Case Manager, Day Services Manager, Behavior Support Consultant, Psychiatrist, Nurse, etc
• Coordinate scheduling respite for Caregivers (CTHI)
• Review time off requests and coordinate scheduling needs before approving the request
• Cover shift when appropriate/timely coverage cannot be located
• Assist in coordinating medical and psychiatric services/appointments with Nursing Department
• Perform, or coordinate staff, in training activities (shopping, checking meds, checking finances, etc.) with consumers receiving SLP I services, as assigned
• Attend and participate in the other Departmental annual and called plan meetings of assigned consumers
• Review consumer fund balances, expenditures, and personal property inventory
• Complete Consumer Financial Plan annually
• Coordinate activities to maintain Medicaid eligibility of consumers
• Review and finalize General Event Reports and conduct follow-up activities
• Maintain ongoing progress notes of consumer and family events
• Maintain records in software provided by Agency to ensure HIPAA compliance
• Review/analyze trends available in various software programs (Personnel and Consumer)
• Interact with consumers to acquire their satisfaction with services, needs, etc
• Keep families informed of significant events
• Obtain Informed Consent for restrictive programs and non-medical informed consent from consumer and family, forward consents to appropriate staff
• Participate in and coordinate training of Behavior Support Plans
• Prepare behavioral information for Psychotropic Drug Review and Human Rights Committee Meetings
• Carry phone, at all times, for emergency and after-hour critical issues
• Assess critical behavioral incident and inform agency nurse of situation to request medication evaluation if situation cannot be resolved by other means
• Participate in Residential Department Staff meetings, committee meetings as assigned and attend after-hour events that support activities of the Agency
• Perform assignments during Agency crisis and weather emergencies
• Assist consumer movement decisions; Prepare and review admission packet with consumer and family
• Prepare and submit agency purchase orders to Residential Director
• Submit weekly schedule to Residential Director
• Other related duties as assigned

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Excellent written and oral communication skills
• Computer literate using a variety of available software and programs
• Ability to perform a variety of tasks, often changing assignments with short notice
• Willingness to work flexible hours and locations
• Conduct self according to Agency policy
• Accept responsibility and work as a team player and leader
• Maintain confidentiality of individual and employee information at all times
• Execute duties and represent Berkeley Citizens, Inc., in an efficient, cooperative and ethical manner
• Should perform skills necessary to diffuse volatile situations
• Have a valid SC Driver’s License and good driving record
• Good physical abilities to include: fine and gross motor skills necessary to be able to perform the job, excellent verbal communication (speaking and hearing), visual acuity (reading to include small print) and mathematical concepts
• Subject to both indoor and outdoor environments and may be subject to temperature of hot and cold conditions for short periods
• May be subjected to possibilities of physical assault, property destruction and may be required to wear protective clothing to prevent infections

EDUCATION AND EXPERIENCE REQUIREMENTS

BA/BS degree in human services from an accredited college or university with three years of experience in the field of intellectual disabilities and two years of experience in supervision.

Qualifications

Education

Required

Bachelors or better.

Licenses & Certifications

Required

Drivers License

Equal Opportunity Employer
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