Coordinator, Receiving

LCI; Fort Bragg (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

401(k) with match

Paid Time Off (PTO)

Paid holidays

On-site Wellness program

Employee Assistance Program (EAP)

Job summary

LCI in Fort Bragg, NC seeks an organized Administrative Support Specialist to handle store operations, paperwork, reports, and PO processing. You will be the front-line admin for daily tasks, ensuring accurate records and timely responses to inquiries.

The role requires high school diploma and at least two years of administrative experience in a fast-paced retail or military setting; proficiency with Internet, Email, and Microsoft Office is essential, plus friendly customer service.

Qualifications

• High school diploma or equivalent with two years administrative experience.
• Strong organizational skills, accuracy and attention to detail.
• Excellent written and verbal communication; able to work in a fast-paced retail/military environment.
• Familiar with Internet, Email, and Microsoft Office applications.

Responsibilities

• Oversees paperwork for store operations, procurement control, PO data input and report prep.
• Prepares reports for Manager/Assistant Manager and processes approved purchase orders.
• Uses Internet, phone and fax to follow up on overdue orders.
• Reconciles receipts from store personnel, primarily warehouse staff.
• Submits discrepancy reports and follows up on mis-shipped material.
• Provides quality customer service by phone or in person.
• Performs duties from the Customer Care Coordinator scope as workload allows.
• Provides general administrative support for store operations.

Skills

High school diploma

Two years administrative experience

Strong organizational skills

Excellent written and communication

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Internet & Email

Job description

The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:

• EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
• BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
• SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation’s military.
• SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

ABOUT THIS ROLE

To provide general administrative support for the operation of the store.

LOCATION AND SCHEDULE

Monday-Friday 7:30 AM – 4 PM (can vary depending on location)

KEY RESPONSIBILITIES

• Oversees all paperwork associated with operating the SSSC including receipt and procurement control, purchase order data input, and report preparations.
• Prepare reports for review by the Manager and Assistant Manager and process purchase orders when approved by the manager or Assistant Manager.
• Utilizes the Internet, phone and fax to follow-up on overdue orders.
• Reconciles and processes receipts received from store personnel, primarily the warehouse worker.
• Submits discrepancy reports on mis‑shipped or incorrectly shipped material and follow‑up action as needed.
• Assists in providing quality customer service either by telephone or in person.
• Performs certain duties contained within the Customer Care Coordinator job description. The amount of work is determined by the size of the store and volume of businesses and receipt.
• Provides general administrative support for the operation of the store.

QUALIFICATIONS

High school diploma or equivalency, plus two years administrative experience.

Two years of complex administrative or secretarial experience. Strong organizational skills, excellent attention to detail, good interpersonal skills and demonstrated customer service.

Administrative professional with experience as an office manager, office assistant, administrative assistance or bookkeeping experience, with an emphasis on detail. Must be familiar with Internet, Email, and various Microsoft applications. Outgoing and pleasant demeanor. Must be able to work in a fast paced retail environment with daily deadlines. Retail or military background is a plus.

Requires excellent written and communication skills.

Why LCI?

• Purpose-driven company driven by principles, not profit
• Reach your highest potential: upward mobility, rewarded through hard work
• Competitive salary and compensation
• Basic Life Insurance at no cost to the employee
• 401(k) with match and Surplus-Sharing Plans
• Health, Dental, and Vision Insurance
• Ten paid holidays annually
• Paid Time Off (PTO)
• On-site Health and Wellness program
• Employee Assistance Program (EAP)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.