Coordinator, Quality Assurance

Houston Community College; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Houston City College seeks a Facilities Manager to plan and coordinate contractual, operational and custodial services across multiple campuses within a defined region. You will supervise subcontractors and trades, review work orders, manage budgets, and enforce compliance with EPA, OSHA, NFPA and TDLR while driving continuous improvement and quality assurance.

Strong communication, leadership and problem-solving are essential as you collaborate with campus leaders to maintain safe, reliable

Qualifications

• Associate’s degree in a related field is required.
• 4 years of relevant work experience in facilities operations or construction trades.

Responsibilities

• Plan, coordinate and supervise maintenance, custodial, and contract services.
• Review work orders, set priorities and report daily activities.
• Manage vendor performance and ensure compliance with EPA, OSHA, NFPA and TDLR.
• Develop and implement quality assurance standards and report QC results.

Skills

Budget Management

Facility Management Software

General Maintenance Principles

Delivering High Quality Work

Serving Customers

Supporting Organizational Goals

Driving Continuous Improvement

Acting with Integrity

Thinking Critically

Education

Associate’s degree in Industrial Technology

High School Diploma/GED + 4 years relevant work experience

4 years related work experience in facility maintenance or construction trade

Job description

Responsible for the planning and coordination of contractual, operational and custodial services providing proper care, cleaning, maintenance and repair of buildings, grounds and facilities at multiple HCC campuses within a defined geographic region.

ESSENTIAL FUNCTIONS

Personally assess situations, obtain necessary information, draw conclusions, recommend and/or implement courses of action in accordance with normal practices and procedures; advise and/or train other professionals.

Review job orders to determine work priorities, keep maintenance logs, and report on daily activities; help organize the activities and output of subordinate skilled trades’ personnel or contracted vendors on a daily basis as a working supervisor or work leader.

Coordinate and manage activities and performance of various contractual services ensuring compliance with EPA, OSHA, NFPA and TDLR policies on a federal, state and local level.

Provide operational efficiencies through the practice of proficient resource management. Inspect and conduct proactive and reactive maintenance through subordinate skilled trades’ personnel or contracted vendors of all facility services, including but not limited to, maintenance, engineering, landscaping, minor construction, plant maintenance, custodial services and parking activities.

Provide leadership for quality activities associated with change management and expand quality system tools and procedures to support existing processes and report on the performance of the QMS (e.g., results of quality audits, corrective actions), including the need for improvement to management.

Conduct, document and present regular reports and reviews of quality control inspections and repairs. Develop and implement quality assurance/control standards and methods to measure/audit reliability and productivity of maintenance services work.

Responsible for coordination of planning, organizing, coordinating, budgeting, reviewing, directing and controlling the maintenance of campus/location facilities through subordinate skilled trades’ personnel or contracted vendors.

Monitor, maintain and inventory equipment, tools and supplies, and order items as necessary.

Perform other duties, tasks and assignments as required.

QUALIFICATIONS

Education & Experience

· Associate’s degree in Industrial Technology, Architectural Design Engineering, Building Construction or related field required

· High School Diploma/GED and 4 years relevant work experience in facilities operations or project coordination may be considered in lieu of required degree

· 4 years’ related work experience in a facility maintenance or construction trade

Licensing & Certification

Special Skills

· Budget Management

· Facility Management Software

· General Maintenance Principles, Practices and Techniques

· Delivering High Quality Work

· Serving Customers

· Supporting Organizational Goals

· Driving Continuous Improvement

· Acting with Integrity

· Thinking Critically

Working Conditions

General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.

SECURITY SENSITIVE: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

The Organization

Houston City College (HCC) is composed of 14Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest single-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.

The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.

Location

Houston is a city with limitless possibilities:

• Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
• Approximately 145 languages are spoken here.
• Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
• Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
• The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
• World-renowned medical care. The Houston metro area has long been known for its first‑rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
• With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
• Houston is theCulture & Culinary Capital of Texaswith more than 7,500 restaurants and eating establishments covering 60+ cuisines.

EEO Statement

Houston City College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:

Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP,Interim Director of EEO and Compliance & Title IX Coordinator
Office of Equal Opportunity and Title IX

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environmentthat encourages involvement, innovation, and creativity.

Individuals with disabilities, who require special accommodations to interview, should contact [phone].