Coordinator, QA Training

Jubilant Pharma Limited; Spokane (WA); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision

FSA/HSA

Life & AD&D

Disability Insurance

Employee Assistance Program

Job summary

Jubilant HollisterStier LLC in Spokane, WA is seeking an LMS Training Specialist to provide primary LMS support for QA and Business Development teams. The role includes creating electronic trainings, adding assessments, and maintaining SOP-based curricula.

You will support CAPA/change management reporting, assist internal/regulatory audits, and collaborate with supervisors to define core LMS training. The position starts day one with comprehensive benefits.

Qualifications

• Associates Degree required with advanced vocational knowledge.
• Strong MS Word/Excel/PowerPoint and training expertise.
• Knowledge of cGMP concepts and training/compliance.

Responsibilities

• Provide LMS support for QA and Business Development teams.
• Create and maintain electronic training and assessments in LMS.
• Support CAPA and Change Management with reports and follow-ups.
• Assist audits by generating reports from TrackWise or manual systems.
• Set up users, roles, and curricula; manage LMS content and tests.
• Lead LMS governance, standardize processes, and ensure compliance.
• Develop training reports for audits/investigations and CBCs.

Skills

MS Word

MS Excel

MS PowerPoint

Attention to Detail

Group Facilitation

cGMP Knowledge

Education

Associates Degree

JHS Train the Trainer Certification

Tools

LMS (Learning Management System)

TrackWise

ComplianceWire

EDMS

Job description

Join a Leader in Pharmaceutical Manufacturing — And Build What’s Next

As Spokane’s Largest Manufacturing Company, Jubilant HollisterStier LLC is a well-established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support lifechanging medicines around the world.

We are nationally recognized for our expertise in producing sterile injectable vials and lyophilized products, and our Allergy business is a global leader in allergenic extracts that support treatments for allergies and asthma. Jubilant HollisterStier is proudly part of the global, Jubilant Pharma family. established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support lifechanging medicines around the world.

For the Builders, Innovators, and Doers — This Is Your Place

If you are someone who thrives on solving complex problems, improving systems, and building real solutions, you’ll feel at home here. At Jubilant HollisterStier, your ideas matter — and your impact is felt globally.

Why builders choose us:

• Immediate impact: Your work directly supports essential medicines and allergenic therapies used worldwide.
• Benefits start on day one: Medical, Dental, Vision, FSA/HSA, Life, AD&D, and Disability benefits begin immediately because your well-being shouldn’t have a waiting period.
• A career you can grow: We provide opportunities for growth, promotion, and annual raises, with midpoint compensation reserved for high performance and longevity.
• A culture of improvement: We value people who thrive on continuous improvement, innovation, and hands on contribution.
• A stable industry leader: Backed by Jubilant Pharma, we pair long term stability with forward looking innovation.

Job Description:

• Provide primary LMS support and oversight for all QA teams (QA Systems, QA Incoming, QA Oversight, QA Compliance, QA Commercial, QA Release, QA Doc-Issuance, and QA Auditors) and Business Development.
• Responsible for creating, documenting, and maintaining electronic training for the employees of the specified groups above at JHS-S, including but not limited to adding written assessments into LMS for pending SOPs, entering training requests for applicable teams one-time training (Awaremess, Incident, CAPAs, Test Plans, ILCs, and other trainings as necessary).
• Support the Change Management and CAPA program by running reports and following up with assignees with task due dates.
• Support internal, client, and regulatory audits by providing reports complied through the TrackWise application and/or manual system.
• Setup new users, add or edit entities in the LMS system, create, test, troubleshoot online content.
• Setup and work with LMS assignment profiles, large scale course deployments, curricula, and retraining periods.
• Member of the LMS Governance Committee: Indentifying issues within LMS, create process improvements, and create consistency within the LMS throughout the facility.
• Create reports in ComplianceWire to aid in day-to-day training activities within the above departments.
• Create LMS training reports as required/requested to support Audits/Investigations and to document training on Audit Observations/Investigations.
• Collaborate with department supervisors to determine appropriate LMS training curriculums for department members and employees transferring to another department. This includes establishing core training for each Business Development and QA sub-group as well as the departments as a whole.
• Assist personnel with troubleshooting LMS issues.
• Update LMS users, roles, and curriculums with each new SOP and/or revised SOP as necessary. Maintain JHS TTT Training certification.
• Support continuous improvement for site through SOP revisions in the EDMS.
• Assist QA Training with training needs for the facility, such as leading Instructor Led Classes.
• Ensure applicable teams are meeting compliance requirements for training activities.

Qualifications:

Required:

• Associates Degree
• Advanced vocational/specialized knowledge.
• Working Knowledge of MS Word, Excel, PowerPoint.
• Attention to Detail/Accuracy.
• Facilitation of groups.
• Understanding of cGMP concepts as they relate, but not limited to training/training compliance.

Preferred:

• 6 months to 2 years related experience preferred.
• Possess or have the ability to attain JHS Train the Trainer Certification.
• Pharmaceutical or FDA Regulated industry experience desired.
• Working Knowledge of E-Learning.

Working Environment:

• Ability to lift 25 pounds unassisted.
• Prolonged sitting and standing.
• Manual dexterity (Computer use, including monitor and keyboard).
• Repetitive Activity (Data Entry).
• Routine environment with simple rules and detailed instruction.
• Repetitive/patterned situations: choices of learned solutions.
• Subject to practices/well defined policy, management reviews results after the fact.
• Provides analysis, diagnosis or production tasks which noticeably impact end results.
• Routine support which does not have a measurable effect on work flow.

Location: Spokane, WA — On Site, Full-Time

Shift:

Monday-Friday 8am-5pm

Compensation & Benefits That Start on Day One — Because Your Well Being Matters

Hiring Wage: $32.01 – $37.65/hourly , with opportunities for growth, promotion, and annual raises.

At Jubilant HollisterStier, we don’t believe in waiting periods. From the moment you join us, you and your family have access to a full suite of benefits designed to support your health, stability, and long-term success.

Starting on your first day, you receive:

• Medical, Dental & Vision coverage
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Life & AD&D Insurance
• Short-Term & Long-Term Disability Insurance
• Employee Assistance Program

Unlock Your Potential

We’re seeking dynamic individuals; we welcome your application.

Jubilant HollisterStier is an EEO/AA Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you require assistance applying for a position, contact:

[e-mail]

Our Promise: Caring, Sharing, Growing

We are committed to enhancing value for customers and stakeholders by delivering innovative and economically efficient solutions, always with care for the environment and society.