Coordinator, Prior Authorization

University of Utah; Salt Lake City (UT); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Excellent health care coverage

14.2% retirement contributions

Generous paid leave

11 paid Holidays per year

Tuition reduction 50%

Flex spending accounts

Life insurance coverage up to $25,000

Employee discounts

Professional development opportunities

Job summary

University of Utah is seeking a Scheduling and Prior Authorization Coordinator to support the Pediatric Administration team. The role focuses on obtaining prior authorizations for services, coordinating scheduling of procedures and tests, and working with physicians, nurses and managers to resolve authorization issues.

This position requires strong computer literacy, multitasking capability, and excellent communication within a team-driven environment.

Qualifications

• Three years of experience in an office or clinic focusing on scheduling or related area.
• Effective communication and computer skills required.
• Immunization requirements per CDC/Hospital policy may apply.

Responsibilities

• Verify insurance eligibility and benefits; ensure ICD/CPT codes are accurate for authorization requests.
• Obtain pre-authorization and referrals for tests, procedures, treatments, and medications.
• Follow up on delayed or denied requests; document and maintain authorization records.
• Coordinate schedules for surgeries and tests as assigned; collaborate with team to complete tasks.

Skills

Scheduling

Prior authorizations

Communication

Computer literacy

Job description

Job Summary

The Division of Pediatric Clinical Enterprise at the University of Utah School of Medicine has an immediate opening for a Scheduling and Prior Authorization Coordinator. This position works with a team of professionals responsible for obtaining prior authorization before services are rendered for requested procedures, testing, and medications. Responsibilities also include the coordination and scheduling of certain procedures and tests. This position works with physicians, nurses, clinic managers and financial advocates to resolve issues that arise during the prior authorizations process.

A high level of computer literacy for daily navigation through multiple electronic systems, trouble shooting, and completion of tasks is necessary. This position is team-based where excellent communication and collaboration are vital components for completing responsibilities in an efficient and timely manner.

Benefits

• Excellent health care coverage at affordable rates (see the Summary Comparison for more information)
• 14.2% retirement contributions
• Generous paid leave time
• 11 paid Holidays per year
• 50% tuition reduction for employees, spouses, and dependent children
• Flex spending accounts
• University provided basic employee life insurance coverage equal to a salary of up to $25,000
• Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet.
• Free transit on most UTA services
• Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
• Professional development opportunities

Additional benefits information is available at https://benefits.utah.edu/.

Responsibilities

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Essential Functions

• Verifies insurance eligibility, benefits, and network status.
• Ensures accurate ICD, CPT codes and related medical records are submitted in the authorization request.
• Obtains pre-authorization and referrals from insurance companies for diagnostic testing, procedures, treatments, and medication as ordered by healthcare providers.
• Follows up on delayed or denied authorization requests and escalates for resolution.
• Creates detailed documentation and maintains/stores the authorization paper trail.
• Depending on the area of assignment, coordinates schedules for surgery and surgical procedures, testing and other services as requested and in accordance with departmental policy and procedures.
• Effectively work with other team members in order to complete tasks efficiently and collaboratively.
• Participates in quality improvement projects by developing data collection tools, analyzing, compiling and reporting data, and providing input to the QI process.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead.

Comments

The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual.

Minimum Qualifications

Three years of experience working in an office or clinic, with an emphasis in scheduling, or a related area, or equivalency (one year of education can be substituted for two years of related work experience); and demonstrated effective communication, human relations, and computer skills required. Some areas of assignment require completion of a medical terminology course, certification related to specific area, and/or additional years of related experience.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers, and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Previous experience with medical insurance, prior-authorizations and ICD/CPT Coding experience preferred. Applicants will be screened according to preferences.

Special Instructions

Requisition Number: PRN45259B

Full Time or Part Time? Full Time

Work Schedule Summary: Monday through Friday scheduled shifts from 8:00 am to 5:00 pm or 9:00 am to 6:00 pm. Assigned shift as needed based on operational needs. Regular and punctual attendance is required.

Department: 00848 - Pediatric Administration

Location: Campus

Pay Rate Range: $14.42 - $21.29

Close Date: 09/03/2026

Open Until Filled