Coordinator - Point of Care Testing (Laboratory Communication and Document Control)

Henry Ford Health System; Detroit (MI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Tuition assistance

Discounts and benefits

Job summary

Henry Ford Hospital - Detroit Main Campus is seeking a Coordinator for Laboratory Communication and Document Control to manage, communicate, and improve controlled laboratory documentation supporting safe, standardized operations across PALM and POC activities.

Under supervision, the coordinator leads training programs, reviews quality data, and helps ensure regulatory readiness, accreditation, and cross‑department collaboration with Pathology Informatics and clinical staff.

Qualifications

• Completion of a Bachelor’s degree in a chemical, physical, biological or clinical laboratory science, medical technology, or Allied Health Administration from an accredited institution.
• Minimum of three (3) years of progressive responsibility including demonstrated leadership in an accredited laboratory.
• Certification as MT (ASCP), MLS (ASCP), CLS (NCA), MLT (ASCP), or CLT/NCA is required.

Responsibilities

• Lead training, competency testing and follow-up for all point-of-care testing personnel.
• Review quality control data and POC test results; identify defects and report findings to leadership.
• Recommend, implement, and monitor quality control and proficiency testing programs at POC sites.
• Assist nursing educators and physicians with training program development for caregivers performing POC testing.
• Prepare periodic reports to laboratory leadership on performance and accreditation readiness.

Skills

Leadership

Training

Quality management

Lean methodologies

Document control

POC testing

Cross-functional collaboration

Regulatory compliance

Education

Bachelor’s degree in chemical, physical, biological or clinical laboratory science

Laboratory certifications (MT/ASCP, MLS/ASCP, CLS/NCA, MLT/ASCP, or CLT/NCA)

Tools

Regulatory systems

Job description

Coordinator - Point of Care Testing (Laboratory Communication and Document Control)

Henry Ford Hospital - Detroit Main Campus

265680

Under the supervision of the Pathology and Laboratory Medicine QualitySystemsDivision Director, we are seeking a Coordinator for Laboratory Communication and Document Control. They are accountable formanaging,maintaining, communicating and continuously improving controlled laboratory documentation to support safe, standardized, and compliant laboratory operations. This role partners closely with laboratory leadership, technical teams, Pathology Informatics, and multidisciplinary stakeholders to ensure policies, procedures, and supporting documents accurately reflect current practice, regulatory requirements, and system‑wide standards.

The coordinatorfacilitatesworkgroups, leads document‑related improvement initiatives, and applies Lean and quality management methodologies to evaluate current workflows,identifyrisks, and drive standardization. This role supports communication and dissemination of relevant information related to laboratory safety, quality management, and regulatory readiness across Pathology and Laboratory Medicine.

GENERAL SUMMARY:

Under supervision from laboratory leadership, may lead the preparation and delivery of training efforts to improve quality for Pathology and Laboratory Medicine (PALM) and the activities related to point-of-care (POC) activities outside of the usual laboratory. Prepares and maintains POC operating procedures to meet accrediting and regulatory requirements and in PALM-approved standardized format. Collects quality data to plan and lead educational efforts to facilitate awareness and to implement improvements. May assist caregivers and other healthcare workers in the development of staff training and ensure accrediting and regulatory compliance for (POC) laboratories.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

1. Responsible for the training, competency testing and needed follow-up of all point-of-care (POC) testing personnel. Assesses the need for staff training. Develops and conducts training programs and competency testing as required.

2. Routinely reviews quality control data and point-of-care test results performed by caregivers and all other POC testers. Identifies and resolves defects. Reports findings to all appropriate leadership staff.

3. Recommends, implements, and monitors quality control and proficiency testing programs at (POC) testing sites and coordinates such activities with similar programs in the central pathology laboratory.

4. Assists nursing educators and physicians with the development of training programs for all caregivers performing POC testing. May assist in leading quality improvement training and education for Pathology and Laboratory Medicine staff.

5. Prepares periodic reports to laboratory leadership on performance, volume, accreditation readiness and other performance metrics.

EDUCATION/EXPERIENCE REQUIRED:

1. Completion of a Bachelor’s degree in a chemical, physical, biological or clinical laboratory science, medical technology, or Allied Health Administration from an accredited institution.

2. Requires a minimum of three (3) years of progressive responsibility including demonstrated leadership qualities in an accredited laboratory.

3. Certification as a MT (ASCP), MLS (ASCP), CLS (NCA), MLT (ASCP), or CLT/NCA is required.

Additional Information

• Organization: Henry Ford Hospital - Detroit Main Campus
• Department: Administration-Pathology
• Shift: Day Job
• Union Code: Not Applicable

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well‑being: physical, emotional, social, financial and spiritual.

• Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan.
• Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more.
• Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity / Affimative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.

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Henry Ford Hospital - Detroit Main Campus