Coordinator Outpatient Services

Phoenix Center; Northern (KY); Sur place; USD 52 000 - 77 000; Plein temps

Avantages offerts par ce poste

Competitive Salary

37.5 hour work week

State Retirement and Disability

State Medical Benefits

Dental and vision

Life insurance

401K

Flexible Spending Accounts

Pet insurance

Sick, Vacation, and Holiday Pay

Bereavement and Jury Duty Leave

Casual Dress code

Employee Assistance Program

Training Opportunities

Family friendly culture

YMCA discount

Verizon Discount

Adidas store access

Résumé du poste

Paycom seeks a Coordinator Outpatient Services to lead clinical coordination for adult outpatient clients and supervise staff. You will manage schedules, provide group counseling, and participate in case staffing and QA reviews.

The role emphasizes trauma-informed care, policy adherence, and collaboration with community referrals. You will train new staff, assist in program expansion, and prepare reports for directors while maintaining flexible evening hours as needed in a dynamic outpatient

Qualifications

• Extensive knowledge of substance use problems and addiction treatment.
• Knowledge of group and individual counseling techniques and recovery models.
• Familiarity with CARF, QA, Medicaid standards and related policies.
• Strong verbal and written communication; staff and client engagement.
• Ability to assess programs and propose improvements.

Responsabilités

• Coordinate services for adult outpatient clients; supervise staff within outpatient treatment.
• Serve as crisis contact, coordinate case staffing, and liaise with community referral sources.
• Schedule counselors to ensure coverage; provide direct counseling and case management.
• Lead staff training, participate in QA reviews, and support program expansion.
• Prepare reports and support agency committees as needed.

Connaissances

Substance use knowledge

Counseling techniques

Standards compliance

Verbal and written communication

Program evaluation

Relationship building

Community engagement

Flexible schedule adaptation

Formation

Master’s degree in human services

State licensure: LISW/LPC/LMSW (SC)

4+ years related experience

2+ years supervisory experience

Description du poste

# Coordinator Outpatient Services## OverviewLevelExperienced## Description**NATURE OF WORK:**Under the supervision of the Manager of Outpatient Services, this position provides clinical and administrative coordination of activities related to the treatment and intervention of adult outpatient clients. Duties include coordinating existing services and making suggestions on program improvements and monitoring clinical documentation for quality and adherence to set standards. Responsibilities include provision of direct services to clients and supervision of staff members within outpatient treatment department as assigned. This position includes evening and other varying hours as needed.# JOB DUTIES* Coordinates services provided to adult outpatient clients by assessing current service delivery and utilization; recommends the development of additional services or changes to existing services.* Serves as point of contact for crisis situations, immediate case staffing, and presentations to the community related to adult outpatient program; maintains a close working relationship with referral sources by meeting with them on a regular basis.* Coordinates counselors’ schedules to insure adequate coverage of services within the adult outpatient program; serves as primary alternative coverage for department when other coverage cannot be arranged.* Attends community or other meetings/trainings in order to remain updated on program standards and policy changes in order to facilitate training of staff.* Provides group counseling, assessment, case consultation, case management, and treatment services to clients as required.* Participates in client case staffing and ensures that referral source is notified of client entry, progress, and completion of services. May periodically lead clinical staffing meetings and department meetings.* Assists in monthly QA case reviews of clinical documentation to insure adherence to applicable standards.* Participates in training new staff and in completing performance evaluations of applicable staff.* Prepares reports and records as assigned and serves on agency committees as needed or requested by Director.* Will assist Director in expansion of alternative service programs to expand services to Solicitor’s office and other legally referred programs such as probation and parole programs.* Actively support a trauma informed and responsive work environment as demonstrated in the 5 core values of safety, trustworthiness, choice, collaboration, and empowerment.* Actively supports ERI values of acknowledgment, commitment, openness, celebration, and humility.* Actively supports and implements Motivational Interviewing as the program’s core evidence based practice.* Other duties as assigned.We Offer:* Competitive Salary* 37.5 hour work week (Outpatient and Administration)* Schedule with built in overtime in residential programs* State Retirement and Disability* State Medical Benefits* Dental and vision* Life insurance* Long term disability* AFLAC options* 401K* Flexible Spending Accounts* Pet insurance* Sick, Vacation, and Holiday Pay* Bereavement and Jury Duty Leave* Casual Dress code* Employee Assistance Program* Training Opportunities* Family friendly culture* YMCA discount* Crunch Fitness discount* Verizon Discount* Adidas store access## Qualifications## REQUIRED KNOWLEDGE, SKILLS, AND ABILITIESExtensive knowledge and understanding of the characteristics of substance use problems and addictive diseases.Extensive knowledge of group and individual counseling techniques, including knowledge base of addiction recovery modelsThorough knowledge of applicable standards (CARF, UCR guidelines, QA standards, Medicaid Standards)Effective verbal and written communication skillsAbility to evaluate existing programs and suggest program improvementsDemonstrated ability to establish and maintain effective relationships with clients, staff, and other agenciesDemonstrated willingness and ability to engage with community leaders/services and to remain flexible in schedule with the ability to implement initiatives as directed by supervisor.## ## REQUIRED TRAINING AND EXPERIENCEMaster’s degree in human service area from an accredited institution with 4 years’ experience in related work with at least 2 years of supervisory experience. Licensed to practice in SC (LISW, LPC, LMSW) and/or appropriately credentialed by state of SC based on the following: job duties, years of experience, and level of licensure. Licensure and/or additional credentialing may be required within reasonable time frame upon hire