Assistant Director for Assistive Technology- Disability Resources

NorthWest Arkansas Community College; Benton, Northern (AR, KY); On-site; USD 46,000 - 56,000; Full time

Job summary

NorthWest Arkansas Community College (NWACC) is seeking an Assistant Director for Assistive Technology - Disability Resources to support services for students with disabilities and ensure equal access to academic programs and activities.

The role includes direct student support, collaborating with faculty, co-administering policies to align with state and federal accessibility laws, supervising student workers, and coordinating accommodations and assistive technologies.

Qualifications

• Master’s degree in Rehabilitation Counseling, Community Mental Health Counseling, Counselor Education, or a closely related field.
• At least 2 years of related experience and/or training.
• Must obtain and maintain professional certification or licensure (CRC or LAC) within twelve (12) months of hire.

Responsibilities

• Facilitate interviews to initiate accommodations and determine eligibility.
• Review and manage sensitive medical, psychological, and educational evaluations/records.
• Coordinate timely implementation of academic accommodations for students.
• Provide guidance to students on assistive technology and accessible materials.
• Collaborate with faculty to address accessibility questions and ensure compliance with laws.

Skills

Data gathering & reporting

Stakeholder communication

Policy compliance

Project coordination

Leadership & supervision

Education

Master’s degree in Rehabilitation Counseling/related field

Job description

NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas. As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers. NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.

The Assistant Director for Assistive Technology - Disability Resources is responsible for assisting the Director in the administration of services for Disability Resources (within the division of Student Affairs) for the coordination of programming and services for identified students with disabilities in order to ensure their equal access to the academic programs and student activities of the College. This includes responsibilities for direct service to students with disabilities; interaction with faculty and other stakeholders; and the effective co-administration of relevant policies and procedures that assure compliance with state and federal disability laws, as well as concordance with Northwest Arkansas Community College policies and procedures.

Essential Duties

• Facilitates student interviews to initiate accommodations (Access Plan Meetings), as well as the eligibility and determination process.
• This includes duty to professionally review and manage sensitive medical, psychological, and educational evaluations/records.
• Facilitates timely and appropriate implementation of academic accommodations for students.
• Provides academic guidance to identified students with disabilities.
• Supports the acquisition and/or production of alternative format textbooks and teaching materials.
• Provides guidance to students on accessing these materials and related assistive devices/technology.
• Provides guidance, consults with, and assists college partners in addressing accessibility of digital media and assistive technology.
• Collaborates with faculty members as necessary to address questions or concerns about ensuring student access needs.
• Maintain detailed records of student contacts and decision-making consistent with laws/mandates.
• Manage divergent, competing priorities in workflow; discerning and communicating immediate concerns with due urgency.
• Maintain up-to-date professional knowledge base and skills consistent with demands of position.
• Represent the department at campus and community meetings, committees and/or tasks forces.
• Provide disability-related expertise as needed to internal and external stakeholders.
• Participate in department and division evaluation and continuous improvement efforts.
• Support the efforts of other departments within the Student Affairs division.
• Supervise student workers, practicum students, and/or interns from graduate degree programs, as assigned.
• Function as a liaison to local high schools, Arkansas Rehabilitation Services, Sources for Independent Living, Arkansas Support Network, Open Avenues, and other related community contacts.
• Additional duties may be assigned as necessary to support the goals and objectives of the department and college.

Rate of Pay: $51,193 annualized*Higher compensation may be considered based on qualifications directly related to position.

Completed applications received by 9/15/2026 will be assured full consideration. Late Applications will be reviewed as necessary to fill the position.

Minimum Qualifications

Master’s degree in Rehabilitation Counseling, Community Mental Health Counseling, Counselor Education, or a closely related field required.

At least 2 years of related experience and/or training.

Must obtain and maintain professional certification or licensure (such as, CRC or LAC) relevant to the position within twelve (12) months of hire.

Preferred Qualifications

Existing professional licensure/certification preferred.

Experience providing direct services to individuals with disabilities in a higher education setting preferred.

Knowledge, Skills, and Abilities

Ability to gather data, compile information, and prepare reports.

Ability to make administrative/procedural decisions and judgments.

Organizing and coordinating skills.

Ability to analyze course prerequisites, certification, and/or curriculum/graduation requirements.

Ability to use independent judgment and to manage and impart confidential information.

Ability to develop and deliver presentations.

Ability to work effectively with diverse populations.

Ability to communicate effectively, both orally and in writing.

Skill in examining and re‑engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.

Ability to plan, assess, and evaluate programs.

Program planning and implementation skills.

Knowledge of student recruitment and retention issues.

Ability to develop, plan, and implement short‑ and long‑range goals.

Skill in the configuration and use of computerized database programs.

Ability to provide leadership and guidance to administrative support staff and/or students.

Physical Demands/Work Environment

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is:

Frequently:

• Manipulate items with fingers, including keyboarding.
• Sitting.
• Standing.
• Walking.

Constantly:

• Hearing.
• Repetitive motion.
• Talking.

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.

Environmental Conditions: The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

NWACC is an Equal Opportunity Employer, please see our EEO policy.

NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and the surrounding areas. As the largest community college in Arkansas, it offers a full range of associate degrees, certificates and workforce training that can lead to careers in business, computer science, art, communications, culinary, nursing, construction and more. NWACC faculty and staff are committed to the success of our students and helping them develop intellectually, personally and interpersonally. NWACC professors are exceptional scholars who mentor traditional and nontraditional students within a campus and online environment that values and encourages diverse perspectives and ideas. Northwest Arkansas is one of the most economically stable regions in the nation and serves as the base of operations for Walmart, Tyson Foods Inc., and J.B. Hunt Transport Services. Their close proximity to the college offers opportunities for internships, career training and post‑graduation employment, as well as access to world‑class art, culture and entertainment. Arkansas’ Ozark Mountains also offer wonderful outdoor experiences and hiking trails within a short drive of the college. With its strong economy, beautiful surroundings and high‑end amenities, Northwest Arkansas is also often ranked by publications as one of the nation’s best places to live. With its steady growth in population, it's on track to soon become one of the nation’s 100 largest metropolitan areas. Such growth has increased cultural diversity, as well as opportunities to support various cultural events, cuisine, businesses and services. NWACC is an equal opportunity, affirmative action institution, and welcomes applications without regard to age, race, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or gender identity.