Coordinator of Academic Advising

Cal Baptist; Riverside (CA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Job summary

California Baptist University seeks a Coordinator of Academic Advising to support daily operations of the Office of Academic Advising, fostering a welcoming, student-centered environment for guidance and progress. This role oversees front-office functions, supervises student workers, manages scheduling, and supports advising initiatives and office projects.

The Coordinator connects students with advising resources and assists Student Success Coaches to promote timely academic progress and

Qualifications

• High school diploma or GED required; 1–2 years of related experience.
• Strong organizational and communication skills; ability to manage multiple tasks.

Responsibilities

• Front desk and visitor services: greet students, staff and visitors.
• Communication management: answer calls, respond to inquiries, and post updates.
• Appointment scheduling and calendar coordination for advising staff.
• Student connection and resource referrals to support retention.
• Office operations: maintain records and prepare routine communications.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Education

High school diploma or GED

Tools

Office software

Job description

Posting Details

Position Information

Job Title

Coordinator of Academic Advising

Posting Number

S1666P

Pay Range

Compensation for this position is expected to range between$24.00 and $24.50 per hour, in alignment with what CaliforniaBaptist University ( CBU ) reasonably anticipates paying for thisrole. The final rate may vary depending on the candidate’squalifications, experience, and prevailing market conditions. Inaddition to competitive wages, CBU provides a comprehensive andgenerous benefits packageto eligible employees.

Position Summary Information

Summary

The Coordinator of Academic Advising supports the daily operationsof the Office of Academic Advising and fosters a welcoming,student-centered environment for those seeking academic guidanceand support. This position oversees front-office functions,supervises student employees, manages scheduling andcommunications, and provides support for advising initiatives andoffice projects. By connecting students with appropriate advisingresources and assisting Student Success Coaches, the Coordinatorhelps deliver a cohesive advising experience that promotes studentsuccess and timely academic progress.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Front desk and visitor services: Serve as the primaryfront-office contact for Academic Advising at California BaptistUniversity ( CBU ) by welcoming and assisting students, faculty,staff, and visitors seeking information or services, whilefostering a friendly, supportive, and professionalenvironment.
• Communication management: Answer, screen, and routetelephone calls and electronic communications; respond to generalinquiries regarding Academic Advising services, policies, andprocedures; and support advising communications through websiteupdates, social media content, and other public-facing messagingthat promotes advising resources and services.
• Appointment scheduling and calendar coordination:Coordinate appointment scheduling for Student Success Coaches bymaintaining advising calendars and assisting students with settingup advising appointments.
• Student connection and resource referral: Support studentretention efforts by connecting students with appropriate advisingresources, identifying individuals who may need additional support,and facilitating timely referrals and follow-up asappropriate.
• Advising and registration support: Assist students withgeneral advising and registration-related questions, includingcourse enrollment processes, and direct them to appropriateacademic resources or staff when needed.
• Student worker supervision: Supervise student employeesby coordinating schedules, assigning duties, monitoring workflow,and supporting training and professional development.
• Office operations and administrative coordination:Coordinate daily office operations and administrative functions,including managing correspondence, maintaining records, preparingroutine communications, and ensuring accurate, organizeddocumentation and files.
• Event and initiative support: Assist with the planningand coordination of advising events, workshops, training sessions,outreach initiatives, and projects that support student engagementand the work of Student Success Coaches.
• Operational support and special projects: Supportadvising leadership through data tracking and reporting,maintaining office resources and supplies, and contributing tospecial projects or additional operational needs as assigned.
• Leadership and cross-unit support: Provide ongoingoperational and administrative support to advising leadership andcontribute to initiatives that strengthen Academic Advising andcollaboration with the Office of Student Success.

Supervisory Responsibilities

This position supervises and provides ongoing guidance to studentworkers, including scheduling, task assignment, workflow oversight,and support for training and professional development.

Other Knowledge Skills and Abilities

To perform this position successfully, an individual must be ableto effectively carry out all essential duties. The followingrequirements outline the knowledge, skills, and abilities neededfor the role:

• Demonstrated commitment to living out and upholding theUniversity’s Christ‑centered mission and values.
• Ability to plan, organize, and coordinate multiple projectssimultaneously.
• Ability to exercise sound independent judgment while managingand maintaining confidential information.
• Proficiency in the use of personal computers and standardoffice software applications.
• Working knowledge of business English, basic arithmetic, andgeneral office methods, procedures, and practices.
• Ability to read and write at a level appropriate for the dutiesand responsibilities of the position.
• Ability to gather data, compile information, and preparereports.
• Strong organizational skills with exceptional attention todetail.
• Excellent telephone etiquette and demonstrated experiencehandling calls and inquiries.
• Strong interpersonal and communication skills, with the abilityto work effectively with a diverse faculty, staff, and studentpopulation.

PHYSICAL DEMANDS

The physical demands described arerepresentative of those required to successfully perform theessential functions of this position. The role requires sufficienthand, arm, and finger dexterity to operate a computer keyboard andother standard office equipment. Visual acuity is necessary to readtext and numerical data, and the ability to speak and heareffectively is required to communicate in person and by telephone.Reasonable accommodations may be made to enable individuals withdisabilities to perform essential job functions.

WORK ENVIRONMENT

The work environment characteristicsdescribed are representative of those an employee encounters whileperforming the essential functions of this position. Work isprimarily performed in a typical indoor office environment withmoderate noise levels and minimal exposure to health or safetyhazards.

Education and/or Experience

High school diploma or General Education Degree ( GED ) required;and one to two years of related experience and/or training; or anequivalent combination of education and experience.

Nondiscrimination Statement

State and Federal law permit California Baptist University todiscriminate on the basis of religion in order to fulfill itspurpose. The University does not discriminate contrary to eitherState or Federal law.

Quick Link to Posting

https://jobs.calbaptist.edu/postings/10161

Supplemental Questions

1. * Are you a Christian?
   • Yes
   • No
2. * Do you attend church regularly?
   • Yes
   • No
3. If no, please explain (required):
4. * Are you both familiar with and not in conflict with thefundamental doctrines and practices of the California SouthernBaptist Convention as stated in the Baptist Faith and Message datedJune 14, 2000? (Please see above link for more information)
   • Yes (I am familiar and not in conflict)
   • No (I am in conflict or not familiar)

Applicant Documents

Required Documents

1. Resume
2. Cover Letter
3. Letter of Reference 1
4. Letter of Reference 2
5. Christian Experience Essay

Optional Documents

1. Other Document
2. Other Document 2