Coordinator, Ocean & Air Import/Export

CJ Logistics America; Clarksville (TN); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Full health insurance

401(k)

Tuition assistance

PTO

Job summary

CJ Logistics America is seeking an entry-level Coordinator to support ocean and air import/export operations at their Clarksville, Tennessee location. This role requires bilingual Korean-English skills for effective communication with headquarters and local teams.

The Coordinator will be responsible for booking shipments, preparing documentation, and ensuring compliance with regulations, along with opportunities for growth in freight forwarding operations.

The position offers competitive pay of $23/hour and comprehensive benefits including health insurance, 401(k), and tuition assistance.

Qualifications

• 0-2 years of experience in freight forwarding/logistics.
• Ability to multi-task and collaborate effectively.
• Authorized to work in the United States.

Responsibilities

• Support day-to-day operations of ocean and air shipments.
• Communicate shipment-related info accurately.
• Prepare and process shipping documents.

Skills

Korean-English bilingual skills

Excellent verbal and written communication

Time-management skills

Basic proficiency with MS Office

Education

High school diploma or higher

Bachelor’s degree in logistics or related field

Tools

Freight forwarding system (e.g., CargoWise)

Job description

Description

Position Overview: This entry-level Coordinator supports day-to-day operations of ocean and air import/export shipments for the CJ Logistics America Freight Forwarding team. Based at the Clarksville, Tennessee site, the role handles booking, documentation preparation, shipment tracking, and communication with overseas partners, customers, and internal teams. Leveraging Korean‑English bilingual skills, the Coordinator serves as a bridge between Korea headquarters, overseas offices, and U.S. local operations. This role offers opportunities to learn and grow across all areas of freight forwarding operations.

Essential Job Duties & Responsibilities

Communication

• Communicate in Korean and English with headquarters, partner offices, carriers, customs brokers, trucking companies, and customers, conveying shipment‑related information accurately.
• Share operational notices (arrival notices, delivery orders) timely, and update customers and internal teams on shipment status.

Operations & Technical

• Arrange bookings for ocean and air import/export shipments with carriers, airlines, and co-loaders.
• Enter shipment information accurately into the freight forwarding system (e.g., CargoWise) and internal systems, updating milestones.
• Track and trace shipment location and report any delays or exceptions immediately.

Documentation & Administrative

• Prepare, review, and process shipping documents including Bills of Lading, Air Waybills, Commercial Invoices, and Packing Lists.
• Support timely preparation and submission of U.S. Customs filings such as ISF (10+2), AMS, and AES.
• Coordinate with customs brokers to ensure clearance documentation is accurate and complete.
• Support preparation of invoicing and cost reconciliation materials, and maintain related files and records.

Compliance & Other

• Comply with U.S. and international import/export regulations, company policies, and SOPs.
• Model CJ’s guiding principles and core values.
• Perform other related duties as assigned.

Required Qualifications

• High school diploma or higher; associate’s or bachelor’s degree in logistics, international trade, business, or a related field preferred.
• 0–2 years of experience in freight forwarding / logistics (entry‑level applicants welcome).
• Korean‑English bilingual required—reading, writing, and speaking proficiency sufficient to perform the job.
• Basic proficiency with MS Office (Excel, Outlook, Word).
• Excellent verbal and written communication skills and time‑management skills.
• Ability to multi‑task and collaborate effectively in a team environment.
• Authorized to work in the United States.

Preferred Qualifications

• Bachelor’s degree in logistics / supply chain management / international trade / business.
• Experience using freight forwarding / TMS systems such as CargoWise.
• Basic knowledge of Incoterms, HS Codes, and U.S. Customs (CBP) regulations.
• Basic understanding of U.S. customs and international trade (customs valuation, classification, compliance/audit, trade programs).
• Internship or related hands‑on experience in freight forwarding / logistics.
• Aware of or trained in dangerous goods (DG) / HAZMAT Class 9 (e.g., battery cargo).
• Good working knowledge of domestic and international geography.

Physical Requirements

Warehouse Role

• Stand or walk for extended periods.
• Sit, stand, walk, bend, stoop, kneel, crouch, or crawl as needed.
• Climb stairs, ladders, and/or scaffolds at various heights.
• Reach with hands and arms overhead and below waist level.
• Lift, carry, push, or pull up to 50 pounds; occasionally heavier items.
• Use fine motor skills to operate equipment, tools, or keyboards.
• Frequently use hands and fingers to handle objects.
• See clearly at close range and distance, with peripheral vision and depth perception.
• Hear and understand verbal instructions, alarms, and equipment signals in a noisy environment.

Office/Sedentary Role

• Sit for prolonged periods at a desk while working on a computer.
• Use hands and fingers to operate a keyboard, mouse, and telephone.
• Speak and hear clearly in person, virtually, and over the phone.
• Occasionally stand, walk, reach, stoop, or lift up to 10 pounds.

Pay, Benefits and More

• Base pay: $23.00 per hour minimum; actual base pay depends on skills, qualifications, experience.
• Competitive compensation package.
• Full health insurance (medical, dental, vision), 401(k), life insurance, tuition assistance, PTO, and more.
• Growing company with a performance record that continues to climb.
• Open‑door work environment.
• High performance culture focused on growth mindset and continuous improvement.
• Opportunities for advancement.

Work Environment

Warehouse

• Varying temperatures, including refrigerated or non‑climate controlled areas.
• Loud noise levels from machinery, forklifts, conveyor systems.
• Dust, odors, and airborne particles.
• Concrete flooring and moving mechanical equipment.
• Frequent exposure to powered industrial vehicles and warehouse traffic.

Employee is required to wear personal protective equipment (PPE) such as steel‑toed shoes, safety glasses, and high‑visibility vests.

Office

• Standard office equipment: computers, phones, photocopiers, filing cabinets, printers.
• Noise level typically quiet to moderate; climate‑controlled environment.

Location/Remote Eligibility

This role may be performed on‑site only.

Schedule

Work hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs. Due to time‑zone differences with Korea headquarters or overseas offices, communication may be required during early‑morning or late hours, and flexible hours may be needed to support deadlines or cross‑functional collaboration.

Equal Employment Opportunity & E-Verify

CJ Logistics is proud to be an Equal Employment Opportunity and affirmative action employer. We prohibit discrimination and harassment of any type, including but not limited to race, religion, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy, medical conditions, veteran status, disability, genetic information, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by law. CJ Logistics participates in the E‑Verify program in certain locations. This position is not eligible for visa sponsorship or work‑authorization support.