Coordinator, New Student and Family Programs

Towson University; Towson (MD); On-site; USD 54,000 - 57,000; Full time

Job summary

Towson University is seeking a full-time Coordinator of New Student and Family Programs to lead student leader recruitment, training, and supervision within the NSFP in the Division of Student Affairs. The role focuses on guiding new students and families through orientation and transition programs at TU.

The position requires a Bachelor's degree, strong communication and public speaking skills, and experience in program/event management, with occasional evening/weekend hours and potential

Qualifications

• Bachelor's degree is required.
• One year of relevant experience is required.
• Program/event management and public speaking skills are required.
• Excellent communication and problem-solving skills are essential.

Responsibilities

• Provide leadership, direction, and coordination for all student leader functions in the NSFP area; recruit, train, supervise, advise, and mentor undergraduate student staff.
• Develop curriculum and training for advanced student leaders; plan and implement Undergraduate Intern and returning student staff programs.
• Oversee recruitment, selection, supervision, and training of returning staff; supervise two undergraduate interns.
• Support the planning and execution of one-day student and family orientation programs, Welcome to TU, and the 4-day orientation; collaborate with Admissions and Advising; assess and manage logistics.
• Participate in planning and execution of Family Weekend.
• Perform other duties as assigned.

Skills

Program/event management

Public speaking

Communication

Problem solving

Education

Bachelor's degree

Master’s degree in higher education or related field

Job description

Job Summary

Towson University (TU) has earned distinction as both a top 100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect and supports the intellectual and personal growth of the entire university community.

Towson University (TU) has earned distinction as both a top 100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect and supports the intellectual and personal growth of the entire university community.

The Coordinator of New Student and Family Programs is a full-time professional in the Office of New Student and Family Programs (NSFP) within the Division of Student Affairs. This position is responsible for educating and engaging students and families in a successful transition to Towson University. This position coordinates the Orientation Leader, First Year Experience Leader, returning student leader, and Undergraduate Intern recruiting, hiring, training, and supervision as well as the coordination of any affiliated student leadership programs. The responsibilities of this position also include program development, event management, administrative support, and assessment of orientation and transition programs. This position will report to the Assistant Director of New Student and Family Programs.

Responsibilities And Duties

• Provide leadership, direction, and coordination for all student leader functions in the NSFP area. This person will recruit, train, supervise, advise, and mentor undergraduate student staff including but not limited to Orientation Leaders and First Year Experience Leaders.
• Develop curriculum and training for advanced student leaders. Responsible for the planning and implementation of the Undergraduate Intern and returning student staff member programs.
• Oversee the recruitment, selection, supervision and training of returning staff members, in addition to managing the recruitment, training and direct supervision of two undergraduate interns.
• Support the planning and execution of the one-day student and family orientation programs, Welcome to TU, and the 4-day orientation prior to the start of the semester. This includes curriculum design, collaboration with campus partners, specifically in Undergraduate Admissions and Academic Advising, assessment, and program logistics.
• Participate in the planning and execution of Family Weekend.
• Perform other duties as assigned.

The work hours for this position will include evenings and weekends on an occasional basis.

Telework may be available for this position up to two days per week following the completion of 90 days of service in good standing.

Qualifications And Skills

Required Qualifications

• Bachelor's degree
• One year of relevant experience
• Program/event management and public speaking skills
• Excellent communication and problem-solving skills

Preferred Qualifications

• Master’s degree in higher education, counseling or a related field
• Previous experience working with student orientation, transfer programs, academic advising, and/or undergraduate admission

Salary and Benefits

Targeted hiring range is $54,000-$57,000 and full university benefits that include 22 days of annual leave, up to 17 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission.

Organization: Student Affairs Division Primary Location: Main Campus Job Posting: Aug 27, 2026

This position will be open for a minimum of 14 days.