Coordinator, MiLB Club Services

Global Partners; Honolulu (HI); On-site; USD 58,500 - 65,000; Full time

Benefits offered by this job

401k contributions

Premium health benefits

Job summary

Major League Baseball is seeking a Coordinator, MiLB Club Services to work with MLB and MiLB clubs to drive positive partner engagement, manage projects, and coordinate marketing initiatives across a portfolio of programs.

You will be a self‑starter with strong communication, organization, and multitasking skills in a fast‑paced environment.

Qualifications

• Ability to work under tight deadlines.
• Ability to manage multiple tasks.
• Excellent time management skills.
• Attention to detail and self‑directed.
• Ability to develop cordial, professional relationships with all levels of partner personnel and MLB staff.
• Good communicator (active listening, speaking and business writing skills).
• Knowledge of HTML, Excel, MS Word, Photoshop preferred.

Responsibilities

• Act as point of contact with the Minor League club personnel and internal staff to oversee and promote a positive relationship.
• Schedule regular communication with club staff to facilitate idea sharing.
• Educate clubs on PDL requirements related to sponsorships, promotions and licensing.
• Manage various club approval processes in a timely manner.
• Maintain database of MiLB club contacts.
• Organize and update Club Marketing library and assist clubs with access.
• Assist with MiLB.TV and MiLB audio product support.
• Manage MiLB club‑protected sponsor category efforts.
• Review and catalog required documents and contracts.
• Research and review third‑party integrations, and work with internal teams on implementation.
• Support clubs in usage of third‑party platforms.
• Work with MLB Marketing and Design on marketing programs and assets for MiLB products, including MiLB.TV and First Pitch.
• Schedule assets for MiLB product marketing; analyze results and provide campaign details.
• Prepare and distribute traffic reports for MiLB.com, MiLB club sites, First Pitch and MiLB.TV when needed.
• Install needed third‑party code to club sites for local campaigns; test code and troubleshoot as necessary; remove code following campaign completion.
• Work with ticketing department and ticketing partners to add tracking code for marketing campaigns as needed.
• Coordinate cross‑functional efforts across various MLB teams.
• Keep schedules and issue tracking systems up to date.
• Perform project management roles as needed.
• Work with MLB team members to establish timelines and deliver on commitments.

Skills

Time management

Multi-tasking

Excellent communicator

HTML

Excel

MS Word

Photoshop

Attention to detail

Relationship building

Baseball knowledge

Tools

HTML

Excel

MS Word

Photoshop

Job description

Job Overview

As Coordinator, MiLB Club Services, you will work with Major League Baseball and the Minor League Baseball clubs to ensure positive partner engagement, facilitate club projects and communication, manage marketing initiatives and track progress among MiLB's portfolio of projects. You will also manage projects as needed. This role requires a self‑starter who is diplomatic, organized, an excellent communicator, and capable of multitasking in a fast‑paced environment.

Job Responsibilities

• Act as point of contact with the Minor League club personnel and internal staff to oversee and promote a positive relationship.
• Schedule regular communication with club staff to facilitate idea sharing.
• Educate clubs on PDL requirements related to sponsorships, promotions and licensing.
• Manage various club approval processes in a timely manner.
• Maintain database of MiLB club contacts.
• Organize and update Club Marketing library and assist clubs with access.
• Assist with MiLB.TV and MiLB audio product support.
• Manage MiLB club‑protected sponsor category efforts.
• Review and catalog required documents and contracts.
• Research and review third‑party integrations, and work with internal teams on implementation.
• Support clubs in usage of third‑party platforms.
• Work with MLB Marketing and Design on marketing programs and assets for MiLB products, including MiLB.TV and First Pitch.
• Schedule assets for MiLB product marketing; analyze results and provide campaign details.
• Prepare and distribute traffic reports for MiLB.com, MiLB club sites, First Pitch and MiLB.TV when needed.
• Install needed third‑party code to club sites for local campaigns; test code and troubleshoot as necessary; remove code following campaign completion.
• Work with ticketing department and ticketing partners to add tracking code for marketing campaigns as needed.
• Coordinate cross‑functional efforts across various MLB teams.
• Keep schedules and issue tracking systems up to date.
• Perform project management roles as needed.
• Work with MLB team members to establish timelines and deliver on commitments.

Required Skills

• Ability to work under tight deadlines.
• Ability to manage multiple tasks.
• Excellent time management skills.
• Attention to detail and self‑directed.
• Ability to develop cordial, professional relationships with all levels of partner personnel and MLB staff.
• Good communicator (active listening, speaking and business writing skills).
• Ability to communicate directions and details effectively.
• Knowledge of HTML, Excel, MS Word, Photoshop preferred.
• Detail‑oriented, organized, and excellent verbal and written communication skills.
• Self‑motivated, strong work ethic, driven, upbeat, positive attitude.
• Strong familiarity with the game of baseball; baseball fan preferred.
• Previous work in baseball preferred.

Compensation & Benefits

Per the NYC pay transparency law, the hiring range for this position is $58,500 - $65,000. In addition to salary, MLB offers a full range of best‑in‑class benefits with no employee contributions towards medical, dental, and vision coverage premiums. Other benefits include life insurance, automatic employer 401k contributions, incentive and recognition programs, and more.

Equal Employment Opportunity

Major League Baseball is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.