Coordinator Leave Management

Daikin Comfort; Waller (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Daikin Comfort is seeking a Leave Management Coordinator to administer FMLA and related leave programs for employees. The role coordinates with location management, HR teams, TPAs, and staff to ensure compliant handling of leave requests and notices.

Responsibilities include maintaining accurate records, communicating requirements, and supporting benefits interactions during leaves and disability events. A strong attention to detail and ability to work independently are essential.

Qualifications

• 2+ years in a high-volume environment with leave administration preferred.
• Experience administering FMLA, ADA and other leaves is highly preferred.
• Knowledge of federal, state, and local leave laws and compliance practices.

Responsibilities

• Administers FMLA and other leave programs (PLOA, MLOA) for employees.
• Acts as liaison between location management, HR, TPA, and employees.
• Maintains accurate leave tracing and records in compliance with policy.
• Communicates documentation and notice requirements to employees.
• Supports benefits interactions during leaves and disability events.
• Uses Remedy to manage leave requests and tracking.

Skills

Communication

Attention to detail

Organizational skills

Discretion

Time management

Independent work

Education

High school diploma or GED

Tools

MS Office

HRIS systems

Remedy ticketing system

Job description

The Leave Management Coordinator assists with administer the provisions granted to employees under the Family Medical Leave Act (FMLA). As well assisting in the administration of other Leave of Absence Programs including Daikins Personal Leave of Absence (PLOA) and Daikins Medical Leave of Absence (MLOA).

Position Responsibilities may include;

• Responsible for managing employee leaves from beginning regarding their responsibilities and expectations.
• Acts as a liaison between location management, the HR Team, TPA, and the employee.
• Manages leave in accordance with FMLA, ADA and other applicable federal, state and local laws including keeping up to date on future changes and implementing changes as required.
• Communicates with employees including but not limited to documentation and notice requirements.
• Administrates other company time off program as assigned in accordance with company policies and applicable laws.
• Creates and maintains accurate and compliant leave of absence tracing and recordkeeping.
• Maintains reasonable communication with employees and internal partners throughout the leave and as needed to facilitate a smooth and timely return.
• Responds in a timely manner to information requests from leave TPA, employees, and internal partners in a professional manner and escalates correspondence when necessary and appropriate.
• Advise managers and employees on the interaction of leave laws with paid time off, workers compensation, short-term disability and long-term disability benefits.
• Maintains an understanding of all company benefits to ensure employees understand the function of their benefits during a leave or disability event.
• Understand the company’s Leave of Absence policies and the benefits offered by the company.
• Provides support to other HR functions and administrative areas in the Company (such as Shared Services)
• Responsible for the Remedy ticket system
• Perform other duties as assigned
• Perform additional projects/duties to support ongoing business needs.

Nature & Scope

• Works within well-defined instructions
• Uses established procedures and works under supervision to perform assigned tasks
• Work is closely supervised

Knowledge & Skills

• Adapts procedures, processes, and tools to meet the requirements of the role
• Effective verbal and written communication skills
• Ability to Embrace the \"Customer and Team First\" concept
• Proficient computer skills – MS Office – Excel, Outlook, Word and PowerPoint
• Experience with HRIS systems/platforms
• Ability to focus, high level of attention to detail and accuracy of information
• Demonstrate good judgement and problem-solving skills
• Effective organizational and time management including priority setting skills
• Ability to work independently in a fast-paced environment with changing priorities
• Demonstrated ability to deal with confidential and sensitive information
• Ability to work flexible schedule when necessary
• Strong mathematical, technical and analytical skills along with keen attention to detail
• Ability to handle a heavy workload and ability to prioritize
• Ability and willingness to take on additional responsibilities.

Experience

• 2 or more years preferably in a high-volume manufacturing environment
• Leave administration experience in a large company highly preferred

Education/Certification

• High school diploma or GED equivalent
• Additional training/education is a plus

People Management: No

Physical Requirements / Work Environment

• Must be able to perform essential responsibilities with or without reasonable accommodations
• Must be flexible – work outside of standard office hours as needed
• Must wear required PPE in designated manufacturing areas

Reports To: Supervisor, HR

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.