COORDINATOR IV - PROMOTIONS

Talking Stick Resort; Scottsdale (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Talking Stick Resort is seeking a Promotions Coordinator to support the Promotions department through coordination, tracking, and execution of casino promotions, special events, and other marketing initiatives. Responsibilities include budget tracking, invoicing, vendor coordination, and cross-department communication, with active guest engagement on the casino floor as an emcee when needed.

The role requires a high school diploma or GED, a preferred college degree in business/sales/marketing,

Qualifications

• High school diploma or GED required; college degree in business, sales, or marketing strongly preferred.
• 1 year experience in Marketing or Special Events required; Three years prior casino experience required; or equivalent combination of education/related experience.
• Must be able to work independently with little supervision.
• Must possess strong verbal and written communication skills.
• Must be prepared to do public speaking in front of crowds, on casino floor, or event stages as required.

Responsibilities

• Provides administrative and operational support to the department ensuring accurate tracking and timely completion of promotional and special events.
• Maintains promotional calendars, event timelines, internal communications, and departmental documentation to support effective coordination.
• Assists with purchases, budget tracking, including invoice processing, vendor setup and payment submissions.
• Works with departments and external vendors to coordinate deliverables, timelines, event requirements and on-site logistics.
• Assists with promotions or special events including staffing coordination, supplies, signage and/or setup and breakdown.
• Participates in on-floor promotions and events by engaging with guests, creating excitement and enhancing the overall guest experience.
• Serves as emcee and delivers clear, exciting, engaging and professional announcements on the casino floor and at events as needed.
• Handles promotional funds, including large cash amounts while adhering to established internal procedures.
• Responsible for maintaining accurate promotion/event documentation, including winner paperwork, Title 31 documents, cash requests, event orders.
• Responsible for maintaining special event calendars and informational memos to support cross-departmental communication.
• Work off-site events, including partner/sponsorship events.

Skills

Public speaking

Verbal communication

Written communication

Organization

Attention to detail

Education

High school diploma or GED

College degree in business, sales, or marketing (preferred)

Tools

Microsoft Office

Casino Marketplace

Job description

Department: Player Development

Reports To: Promotions Assistant Manager

Summary

Under the direction of the Assistant Promotions Manager, the Promotions Coordinator provides administrative and operational support for the Promotions department through the coordination, tracking, and execution of casino promotions, special events, and other marketing initiatives. The Promotions Coordinator is responsible for Managing documentation, assisting with budget tracking, invoice processing, and cross-departmental coordination and communication. The Promotions Coordinator also plays an integral role by directly engaging with guests through on-floor promotions and emcee responsibilities.

Brief Description

Job Title: Coordinator -- Promotions

Department: Player Development

Reports To: Promotions Assistant Manager

Summary

Under the direction of the Assistant Promotions Manager, the Promotions Coordinator provides administrative and operational support for the Promotions department through the coordination, tracking, and execution of casino promotions, special events, and other marketing initiatives. The Promotions Coordinator is responsible for Managing documentation, assisting with budget tracking, invoice processing, and cross-departmental coordination and communication. The Promotions Coordinator also plays an integral role by directly engaging with guests through on-floor promotions and emcee responsibilities.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Essential Duties and Responsibilities

• Provides administrative and operational support to the department ensuring accurate tracking and timely completion of promotional and special events.
• Maintains promotional calendars, event timelines, internal communications, and departmental documentation to support effective coordination.
• Assists with purchases, budget tracking, including invoice processing, vendor setup and payment submissions.
• Works with departments and external vendors to coordinate deliverables, timelines, event requirements and on-site logistics.
• Assists with promotions or special events including staffing coordination, supplies, signage and/or setup and breakdown.
• Participates in on-floor promotions and events by engaging with guests, creating excitement and enhancing the overall guest experience.
• Serves as emcee and delivers clear, exciting, engaging and professional announcements on the casino floor and at events as needed.
• Handles promotional funds, including large cash amounts while adhering to established internal procedures.
• Responsible for maintaining accurate promotion/event documentation. Including winner paperwork, Title 31 documents, cash requests, event orders.
• Responsible for maintaining special event calendars and informational memos to support clear, effective cross-departmental communication.
• Work off-site events, including partner/sponsorship events. This can include delivery, set-up and breakdown of event space for activations.
• Collaborate with departments for needs including but not limited to Food & Beverages, Entertainment, Security and Advertising to align event details and ensure seamless guest experience.* Responsible for the enforcement of all applicable regulations, under the code of Federal Regulations, Title 31, Chapter X, as it pertains to this position. This includes, but is not limited to, observing and reporting suspicious activity, of either customers or employees, as defined in the Code of Federal Regulations.
• Responsible for maintaining up-to-date knowledge of all applicable regulations under the Code of Federal Regulations, Title 31, Chapter X, by attending Title 31/Anti-Money Laundering training, provided by Casino Arizona, at least once a year or more if required by management and outlined in the Title 31 Minimum Internal Controls. Casino Arizona/Talking Stick Resort

Education And/or Experience

High school diploma or GED required; college degree in business, sales, or marketing strongly preferred. One (1) year experience in Marketing or Special Events required; Three (3) years prior casino experience required; or an equivalent combination of education and/or related experience.

Computer Skills

To perform this job successfully, an individual should have excellent PC skills. Working experience with Microsoft Office applications (i.e. Word, Excel, PowerPoint and Outlook) is required. Intermediate experience working with Casino Marketplace preferred.

Other Qualifications

• Must have the ability to work independently with little supervision.
• Must possess strong verbal and written communication skills.
• Must be prepared to do public speaking in front of crowds, on casino floor, or event stages as required.
• Must be willing to work a flexible schedule including evenings, weekends and holidays.
• Must present a well-groomed appearance for all on and off-site promotions/events.
• Must have reliable transportation as travel may be required to work between Casino Arizona and Talking Stick Resort.
• Must have strong organizational skills with attention to detail, professionalism and the ability to create an energetic and memorable guest experience.

Language Skills

Must be able to read, write, speak and understand English.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk; use hands and fingers to handle or feel; reach with hands and arms; climb or balance and talk or hear. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to secondary smoke. The noise level in the work environment is usually moderate to loud.