Coordinator, Internal Communications

U.S. Chamber of Commerce; Maryland; On-site; USD 52,000 - 65,000; Full time

Job summary

U.S. Chamber of Commerce is seeking a Coordinator, Internal Communications to inform, connect, and engage employees through timely and creative communications.

The role supports day-to-day internal communications, events, digital content, and culture initiatives across the organization. Reporting to the senior director of Internal and Executive Communications, you will work with Communications, HR, Events, and IT to deliver impactful messages and engaging experiences for staff in a fast-paced

Qualifications

• Bachelor’s degree and 1–2 years of experience in communications, marketing, journalism, events, employee experience, or a related field.
• Strong writing, editing, proofreading, and verbal communication skills.
• Excellent organizational and project-management skills, with the ability to manage multiple priorities and deadlines.
• Ability to work independently and collaborate effectively with colleagues across the organization.
• Proficient in Microsoft 365 applications, including Outlook, Teams, SharePoint, Word, and PowerPoint.
• Interest in employee engagement, organizational culture, storytelling, and the Chamber’s mission.
• Experience creating and supporting employee events, video or multimedia content, or basic design work is preferred.

Responsibilities

• Coordinate the day-to-day execution of the internal editorial calendar across email, newsletters, the intranet, digital signage, video, and other employee communication channels as needed.
• Draft, edit, and publish internal communications, including newsletter content, intranet stories, employee announcements, event promotions, and FAQs.
• Support the production of recurring communications such as The Champion (our internal employee newsletter), including content collection, reviews, approvals, publishing, and performance tracking.
• Maintain the intranet as a reliable source of employee news, information, and resources.
• Support the planning and execution of employee meetings, town halls, recognition programs, and other internal events, including invitations, logistics, presentation materials, and run of show coordination.
• Support employee engagement and recognition initiatives, employee culture-focused programs, and organization‑wide campaigns.

Skills

Writing

Editing

Verbal communication

Project management

Collaboration

Education

Bachelor’s degree

Tools

Microsoft 365

Job description

About Us

If you are passionate about the ability of American business to improve lives, solve problems, and strengthen society, the U.S. Chamber of Commerce is the place for you. As the world’s largest business organization, we believe in building a future that gives everyone the opportunity to pursue a better tomorrow. We make it our job today–and every day–to build the strongest relationships possible among the American people, business leaders, and elected officials in Washington, D.C., state capitals, and countries around the globe. For them and the businesses we represent, the U.S. Chamber is a trusted advocate and partner.

If you are passionate about the ability of American business to improve lives, solve problems, and strengthen society, the U.S. Chamber of Commerce is the place for you. As the world’s largest business organization, we believe in building a future that gives everyone the opportunity to pursue a better tomorrow. We make it our job today–and every day–to build the strongest relationships possible among the American people, business leaders, and elected officials in Washington, D.C., state capitals, and countries around the globe. For them and the businesses we represent, the U.S. Chamber is a trusted advocate and partner.

We are driven by the pursuit of innovation and partnership and hold ourselves to the highest standards. Our commitment to our members is matched only by our commitment to our employees. As part of our team, we will support your long‑term career development while delivering relevant learning opportunities. We will empower you to lead, develop deep expertise, and find new approaches to solving the toughest challenges.

Position Overview

The Coordinator, Internal Communications, helps inform, connect, and engage U.S. Chamber of Commerce employees through timely, clear, and creative communications. Working across the organization, the coordinator supports the day-to‑day delivery of internal communications, employee events, digital content, and cultural and recognition initiatives that connect employees to the Chamber’s priorities, mission, and Shared Purpose. This role is part of the Communications Division and reports to the senior director, Internal and Executive Communications. The coordinator works closely with colleagues across Communications, Human Resources, the Executive Office, Events, Creative, Building Operations, Information Technology, and other teams.

Responsibilities

• Coordinate the day-to‑day execution of the internal editorial calendar across email, newsletters, the intranet, digital signage, video, and other employee communication channels as needed.
• Draft, edit, and publish internal communications, including newsletter content, intranet stories, employee announcements, event promotions, and FAQs.
• Support the production of recurring communications such as The Champion (our internal employee newsletter), including content collection, reviews, approvals, publishing, and performance tracking.
• Maintain the intranet as a reliable source of employee news, information, and resources.
• Support the planning and execution of employee meetings, town halls, recognition programs, and other internal events, including invitations, logistics, presentation materials, and run of show coordination.
• Support employee engagement and recognition initiatives, employee culture-focused programs, and organization‑wide campaigns.

Qualifications

• Bachelor’s degree and 1–2 years of experience in communications, marketing, journalism, events, employee experience, or a related field.
• Strong writing, editing, proofreading, and verbal communication skills.
• Excellent organizational and project‑management skills, with the ability to manage multiple priorities and deadlines.
• Ability to work independently and collaborate effectively with colleagues across the organization.
• Proficient in Microsoft 365 applications, including Outlook, Teams, SharePoint, Word, and PowerPoint.
• Interest in employee engagement, organizational culture, storytelling, and the Chamber’s mission.
• Experience creating and supporting employee events, video or multimedia content, or basic design work is preferred.

The salary range for this position is $51,846.00 to $65,000.00. The actual salary paid for this position will vary based on market data, an applicant’s qualifications, relevant degrees, certifications, and other factors. Our full-time employees are eligible for benefits, including health care, vision, dental, retirement, and paid leave.

We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.