Coordinator, Imaging Resource

North Memorial Health; Minneapolis (MN); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Health insurance benefits

401k Retirement Match

Paid Time Off (PTO)

Adoption Reimbursement

Education/Tuition Reimbursement

24/7 Fitness Center Access

Job summary

North Memorial Health seeks an Imaging Resource Coordinator to ensure efficient operation of the Resource Center by managing access to imaging resources, retrieval and distribution of films and CDs, and electronic transmission for patient care decisions.

In this role you will also staff the reception desk, communicate with clinicians, enter radiology orders for Same Day Surgery, and locate imaging resources for trauma cases. On-site work, with a dayshift schedule.

Qualifications

• Minimum of 5 years of administrative support experience.
• Previous health care experience preferred.
• Experience with medical terminology preferred.

Responsibilities

• Manage access to medical imaging resources and coordinate retrieval and distribution.
• Serve as a reception point of contact for physicians and care teams.
• Enter radiology orders for Same Day Surgery patients and locate imaging resources for incoming trauma cases.

Skills

Administrative support

Microsoft Office

Medical terminology

Customer service

Healthcare experience

Education

High school graduate or equivalent

Tools

ERIP

PACS

Job description

Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (:5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About This Position

The Coordinator, Imaging Resource plays a critical role in supporting the efficient operation of the Resource Center by managing and facilitating access to medical imaging resources. This position ensures timely retrieval, distribution, and electronic transmission of imaging materials, including films and CDs, to support patient care and clinical decision-making. The coordinator also services as a key point of contact at the reception desk, handling communications with physicians and care teams, entering radiology orders for Same Day Surgery patients, and location imaging resources for incoming trauma cases.

Requirements

Education

• High school graduate or equivalent (i.e. GED) required.

Experience

• Minimum of 5 years of administrative support experience required.
• Previous health care experience preferred.
• Experience and familiarity with medical terminology preferred.
• For Imaging Only: Minimum of 5 years of customer service experience with ERIP and/or PACS strongly preferred.
• Computer proficiency with Microsoft Office applications.
• Ability to set priorities, meet deadlines and work independently with minimal supervision.
• Knowledge of medical terminology preferred.

Licensure/Certification

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.

• Work Group: Non Contract
• Hours per two week pay period: 80
• Shift: Days 8 hours
• Schedule: Start time is 8 AM weekdays and 10 or 10:30 am weekends
• Weekend Requirement: Weekends by Department Rotation - About 4 a year
• Call Requirement: None
• Remote or On-site: On-site
• FLSA Status: Non-Exempt
• Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.
• Salary Range: N13 ($22.20 - $33.31), based on experience
• Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.
• Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position