Coordinator II, Psychiatry/Behavioral Science (Partial remote)

Lensa; Galveston (TX); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading health care provider is seeking a Coordinator II in Psychiatry/Behavioral Science to manage activities for patient referrals and scheduling. This role involves multitasking efficiently, providing exceptional customer service, and requires an associate's degree with relevant experience. Ideal candidates will demonstrate proficiency in EPIC and strong communication skills, contributing to a dynamic health care environment.

Qualifications

• 3 years related experience required.
• Ability to manage multiple tasks while remaining calm.
• Proficient in patient registration activities.

Responsibilities

• Process incoming referrals and manage appointment scheduling.
• Serve as an information resource for patients and team members.
• Assist in training and mentoring new employees.

Skills

Customer Service

Multitasking

Problem Solving

Communication

Data Entry

Education

Associate's degree or equivalent

Tools

EPIC

Excel

Word

Outlook

Job description

Coordinator II, Psychiatry/Behavioral Science (Partial remote)

Coordinator II, Psychiatry/Behavioral Science (Partial remote)

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Coordinator II, Psychiatry/Behavioral Science (Partial remote)

Galveston, Texas, United States

New

Clerical & Administrative Support

UTMB Health

Requisition # 2502730

Minimum Qualifications

Associate's degree or equivalent; 3 years related experience.

Job Description

To manage activities for a project or program.

Job Duties

• Process incoming TCHATT referrals, including consents, guardianship documents, and scheduling.
• Manage EPIC schedules to ensure accurate appointment scheduling for TCHATT patients.
• Verify all patient demographics and enter the information into the Trayt data management system.
• Maintain TCHATT referral logs and appointment data.
• Answer TCHATT calls while multitasking to schedule appointments and assist callers with their needs.
• Serve as an information resource for patients, clinicians, team members, and school personnel by providing accurate information.
• Help troubleshoot any issues related to patient appointments.
• Ability to manage multiple tasks simultaneously while remaining calm and finding solutions in stressful situations.
• Assist in training and mentoring new employees.
• Responsible for maintaining a high level of knowledge in patient registration activities.
• Proficiency in EPIC.
• Provide exceptional customer service.
• Demonstrate proficiency in computer applications such as Excel, Word, and Outlook.
• Show the ability to work independently.
• Complete other program duties as assigned.
  
  

Salary Range

Commensurate with experience.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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