Coordinator II, Psychiatry/Behavioral Science (Partial remote)

UTMB School of Health Professions; Galveston (TX); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading healthcare organization is seeking a dedicated professional to manage patient referrals and scheduling in a supportive environment. Candidates should possess an associate's degree and have a minimum of 3 years of relevant experience. This role offers opportunities for career advancement while making a positive impact on patient care.

Benefits

Opportunity for career advancement

Supportive and collaborative work environment

Engagement in training and mentoring new employees

Qualifications

• Minimum of 3 years of related experience required.
• Proficiency in EPIC and computer applications essential.
• Exceptional customer service skills needed.

Responsibilities

• Process incoming referrals and manage EPIC schedules.
• Verify patient demographics and assist callers.
• Provide information and troubleshoot appointment issues.

Skills

Customer Service

Multitasking

Problem Solving

Education

Associate's degree or equivalent experience

Tools

EPIC

Excel

Word

Outlook

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary commensurate with experience
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and satisfaction
- Involvement in training and mentoring new employees
- Engaging work with a focus on problem-solving in a dynamic environment

What to Expect (Job Responsibilities):
- Process incoming referrals, including consents, guardianship documents, and scheduling
- Manage EPIC schedules to ensure accurate appointment scheduling for patients
- Verify patient demographics and enter information into the data management system
- Answer calls while multitasking to schedule appointments and assist callers
- Provide information and troubleshoot issues related to patient appointments

What is Required (Qualifications):
- Associate's degree or equivalent experience
- Minimum of 3 years of related experience
- Proficiency in EPIC and computer applications such as Excel, Word, and Outlook
- Exceptional customer service skills
- Ability to manage multiple tasks simultaneously in a calm and effective manner

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare environment
- Knowledge of patient registration activities
- Familiarity with data management systems
- Strong mentoring and training abilities
- Excellent communication skills

#HealthcareServices #PatientCare #CareerOpportunity #CustomerService #ProfessionalDevelopment

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