Coordinator, HS Performance Improvement and Safety - SSO Quality & Safety Management -

USA Health Systems; Mobile (AL); On-site; USD 110,000 - 150,000; Full time

Job summary

USA Health is seeking a leader in Performance Improvement and Health Equity to advance quality, safety, and inclusive care across the Gulf Coast region. You will collaborate with physicians, nurses, and leadership to translate data into improvement initiatives.

Applicants should hold a Master’s degree in health informatics, engineering, nursing, or a related field, with strong project management and PI experience; healthcare setting experience is preferred.

Qualifications

• Master's degree required in health informatics, engineering, nursing, or related field.
• Project management experience required.
• Performance Improvement and safety experience preferred.
• Comparable combination of education and experience may substitute for the above requirements.

Responsibilities

• Abides by and enforces all compliance requirements and policies in an ethical manner.
• Maintains accurate, complete & confidential information for the hospital Quality Assurance and Performance Improvement program.
• Flexible scheduling to include overtime as needed to complete time sensitive interviews and debriefs.
• Ensures on-time completion of deliverables with strong organization and attention to detail.
• Applies PI methodologies (LEAN, Six Sigma, Design Thinking, Model for Improvement) to lead teams in data collection and analysis.
• Provides subject matter expertise in health equity and patient/family engagement.
• Develops and oversees DEI strategy and related initiatives aligning with the organizational plan.
• Drives organizational change by improving processes, care delivery, and documentation.
• Coordinates with medical staff and departments for case reviews to identify issues and validate data for reporting.

Skills

Project management

Performance Improvement

Education

Master's Degree in health informatics, engineering, nursing, or related field

Job description

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.

Responsibilities

• Abides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization's values.
• Maintains accurate, complete & confidential informant ion utilized in the hospital Quality Assurance and Performance Improvement program and adheres to hospital policies including confidentiality.
• Flexible scheduling to include overtime as needed is required to complete time sensitive interviews. debriefs. work flow assessment, etc.
• Ensures on-time completion of deliverables: highly organized and skilled at managing numerous details for multiple projects.
• Accurately processes detail-oriented work with advanced problem-solving skills. ability lo think quickly and implement plans/structure for accomplishing work
• Communicates and demonstrates compassionate facilitation when working: with physicians. leadership. patients, families, and co- workers.
• Identifies, facilitates, and executes im1wovcmenl premeds that al in with the strategic )priorities of the healthcare system
• Applies various Pl methodologies (LEAN, Six Sigma, Design Thinking, Model for lm1mwemcnt, etc.) to lead teams in design. data collection. analysis, data reporting and facilitation of PI methodologies for assigned health system projects
• Applies advanced PI and facilitation skills to innovate prevention of harm and implementation of evidence-based practice.
• Provides subject matter expertise in the concepts prefinanced improvement, health equity and patient family engagement.
• Develops, oversees, and endgames organization 's internal Diversity, Equity and Inclusion (DE il strategy, and other initiatives that foster a culture of inclusion that aligns with organizational strategic plan .
• Serves as a subject matter expert in the concepts of Health Equity, Pl, and patient/family engagement. providing solutions, training, and recommendations that support navigation of all DEi related mailers.
• Researches and develops metrics for measuring the impact of DEI initiatives
• Repones to leadership on the established quarterly performance improvement metrics and results from a DE i viewpoint.
• Concretes and analyzes complex data using statistical analysis and data visualization lo identify opportunities for improvement to ensure successful execution and evaluate the organization's progress with DEi strategy and other goals.
• Advises health system organizational and entity leaders on Pl and heath equity initiatives.
• Assists in the development of strategic relationships with community partners to expand the reach of USA Health .
• Drives organizational change by identifying opportunities for improvement in processes. care delivery or documentation.
• Engages executive leaders, staff, campus expert resources, and professional national organizations to design and implement improvement and health equity efforts that lead to publication.
• Coordinates with medical staff and other multidisciplinary departments to conduct concurrent and respective case reviews for Clinical Safety and Pl initiatives to identify process issues, care issues. and validation of data to be uploaded lo reporting entities
• Creates reports and presents results and activities to administration. medical staff and other internal and external parties to highlight opportunities to focus improvement efforts and system resources
• Completes all mandatory department, educational and hospital requirements
• Adheres to current Infection Control and Safety Standards
• Regular and prompt attendance
• Ability to work schedule as defined and overtime as required
• Related duties as assigned

Additional Information

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.

Qualifications

• Master's Degree in health informatics, engineering, nursing, or a related field and 5 years acute health care professional experience with a clinical background that would facilitate assessment of patient care for coordination of quality projects. Required
• Project management experience Required
• Performance Improvement and safety experience Preferred
• Comparable combination of education and experience may substitute for the above requirements.