Coordinator- Housing Program/ A Way Home

Nekcavt; Town of Vermont (WI); On-site; USD 27,552 - 34,205; Full time

Job summary

NEKCA seeks a Housing Program Coordinator to support the Housing and Homelessness Services Program within the Economic and Community Based Services Department. The role focuses on intake, eligibility, data reporting in GoEngage, and coordinating with partners to secure shelter and assist in finding permanent housing.

The coordinator will work under the Program Manager/Director, ensuring program guidance adherence, and providing regular updates while coordinating with housing partners and service

Qualifications

• BA (preferred)
• 1-2 relevant experience required
• 3-4 years preferred
• Background checks required
• Must possess valid driver’s license and have access to reliable transportation
• Must be able to work flexible hours as program requires

Responsibilities

• Perform intake per requirements of NEKCA/grantor and verify eligibility
• Collect and report data into GoEngage to meet deadlines
• Assess participants in crisis and develop response plans including referrals
• Collaborate with community partners to address needs of low-income households
• Provide programmatic support to the team and update the Program Manager regularly
• Attend staff, agency and community meetings as needed

Skills

Communication

Interpersonal skills

Microsoft Office

Record keeping

Confidentiality

Education

BA (preferred)

Job description

Description

Job Title: Coordinator- Housing Program/ A Way Home

Department: Economic and Community Based Services

FLSA Status: Non-exempt

Hours/Weeks: Full Year, Full Time

Hiring Range: $20.00 - $24.83

NEKCA Mission Statement:

To empower all generations in the Northeast Kingdom to grow, prosper, and thrive.

SUMMARY

Coordinators at NEKCA lead and organize to integrate and streamline services throughout our agency and with regional partners. Coordinators are highly collaborative and great communicators. They are responsible for facilitating programming and implementing human-centered services across all levels of programming. Coordinator responsibilities may include programmatic oversight, grant reporting, and ensuring smooth operations at service locations in support of the Program Manager and/or Director.

This is a position is a Housing Coordinator for the Housing and Homelessness Services Program in the Economic and Community Based Services Department which primarily supports participants with securing safe shelter and working with them to find permanent housing.

ESSENTIAL FUNCTIONS

• Perform intake per requirements of NEKCA/grantor. Determine and verify eligibility for all applicants in accordance with program guidelines
• Collect and report all data accurately and timely into GoEngage to meet program deadlines
• Assess participants in crisis to determine immediate needs and develop plan for response, including referrals (interagency and external)
• Work collaboratively with community partners to address needs of low-income households
• Understand and follow all program guidance and policies
• Provide programmatic support to work team as designated by Program Manager
• Provide Program Manager/ Coordinator II with regular updates
• Attend and participate in staff, agency and community meetings deemed necessary for job performance

DUTIES AND RESPONSIBILITIES

• Works with participants to develop a long-term comprehensive, self-driven plan to aid in achieving self-identified goals.
• Regularly meet with participants to assess family needs and progress on meeting self-identified goals.
• Work with participants and landlords to negotiate gaining and maintaining residence.
• Provide tenancy education and navigation of housing assistance supports
• Ensure that the participants is engaged in multi-faceted services to support all determinants of health to support whole household outcomes.
• Explore employment pathways in collaboration with community partners.
• Street outreach to meet with participants at encampments, shelter sites, or other community-based locations.
• Provide Home Visits for participants to support with maintaining housing.

Core Competencies

• Must have excellent communication and interpersonal skills. Must be able to maintain good relations with participants, other staff, and members of the community.
• Must have knowledge of basic computer skills and record keeping, including spreadsheet applications.
• Proficiency in Microsoft Office products and database management systems.
• This position is considered a mandated reporter.
• Must be responsible, self-motivated, self-initiated, may need to work flexible hours (program dependent)
• Demonstrate positive problem-solving skills in stressful situations.
• Demonstrate the ability to work effectively as part of a team.
• Demonstrate familiarity with, and sensitivity to the challenges faced by low-income individuals, and some knowledge of the community and available resources to address them.
• Maintain confidentiality.
• Complete all required trainings and professional development.

Core Values

• Demonstrate competency in all five areas of NEKCA’s Core Values.
• Empower individuals to recognize and utilize their potential for growth and positive change.
• Build and maintain strong relationships with the local community.
• Involve community members in the organization's initiatives and decision-making processes.
• Uphold ethical standards in all interactions with participants and the community.
• Participate in self-reflection and self-care practices to prevent burnout.
• Adhere to ethical guidelines and professional codes of conduct.
• Maintain participant confidentiality and ensure participant safety.
• Use clear, respectful, and professional language and behavior when communicating with participants, colleagues, and other service providers.
• Demonstrate a genuine understanding of and care for the needs and feelings of participants or service users.
• In person attendance required during scheduled hours as defined by your supervisor.
• Be respectful and sensitive to participant’s unique situations and challenges.
• Represent NEKCA in public and advocate for its mission.

WORKING CONDITIONS

Employees in this position work primarily in an office environment with moderate noise levels and controlled temperature conditions. The work involves sitting for extended periods of time, using a computer and other office equipment, and may require occasional lifting of up to 25 pounds. Position has occasionally bending, stooping, or reaching for items. Standing or moving around the office area. Occasional work performed outdoors and at external community locations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Education and Experience

BA (preferred)

1-2 relevant experience required;

3-4 years preferred

Background Checks

Employees in this role are required to undergo a background check in accordance with NEKCA policy, which may include verifying education, employment history, criminal background and driving records.

Transportation Requirements

This position requires that employees possess a valid driver's license, favorable driving record results and have access to dependable transportation.