Coordinator-Home Care

Cobble Hill LifeCare; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Cobble Hill LifeCare seeks a Home Care Coordinator in New York to manage home care services. Responsibilities include coordinating scheduling, managing client inquiries, and supporting care plans. Ideal candidates will possess strong communication skills and experience with relevant software systems.

Benefits

10% employer contribution retirement plan

Generous medical, dental, vision, and life insurance

Employer contribution toward medical deductible

Generous PTO package including vacation and personal days

Qualifications

• High school diploma required, college degree preferred.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office, including Excel.

Responsibilities

• Coordinate home care services, including scheduling and client intake.
• Maintain systems for staffing, billing requests, and progress communication.
• Handle client inquiries and perform administrative tasks.

Skills

Communication skills

Customer service skills

Tech savvy

Education

High school diploma

College degree preferred

Tools

Microsoft Office

HHAeXchange

Job description

Home Care Coordinator

Full Time

Your Choice At Home is an affiliate of Cobble Hill Life Center and a Certified Home Health Agency (CHHA). We're culturally sensitive, and many of our staff come from within the community that they serve. Operating 24 hours, 7 days a week, we offer reliable, dignified care in your own home and specialize in health services, personal care, and champion services. As a Home Care Coordinator, you will serve as key support for the Operations Manager to manage overall coordination of home care services including scheduling for HHAs and Therapists, assisting with client intake, and other key administrative tasks

What's in it for you?

• 10% of salary employer contribution retirement plan with a 3-year vesting schedule
• Generous medical, dental, vision, and life insurance coverage
• Employer contribution toward medical deductible (effective day 1 of employment)
• Generous PTO package including holiday, sick, vacation and personal days (including your birthday!)

Key Tasks Include:

• Maintain HHAeXchange (home health aide vendor) system, including staffing, billing requests, updating patient demographics coordinating with LHCSA for scheduling, billing and authorization accuracy
• Main Careficient (patient care) software system including assigning vendors to patient schedule, running reports, updating records for accuracy
• Organize the scheduling and initiation of home care therapy services for PTs, OTs and SLPs, serve as the primary point of contact for communicating care plans and client progress, and provide ongoing support
• Handle incoming calls, respond to inquiries, assist with client intake processes, data entry and other administrative tasks as needed

Qualifications:

• High school diploma; college degree preferred
• Excellent communication and customer service skills, both written and verbal
• Tech savvy, with proficiency in Microsoft Office, including Excel
• Prior experience with HHAeXchange a plus
• Absolute integrity and sufficient maturity to handle confidential aspects of work