Coordinator, Global Security Access Control Analyst

AbbVie; Illinois; On-site; USD 65,000 - 95,000; Full time

Job summary

AbbVie seeks an Access Control Coordinator for Global Security Operations. You will oversee the electronic access control program, support contractor access, and train staff in Lake County and beyond.

Ensure compliance with corporate and regulatory policies while collaborating with Security, HR, and Talent Acquisition. The role requires a high school diploma (associate degree preferred), 3+ years in security or related fields, and strong communication and problem-solving skills.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 3+ years in security operations, emergency dispatch, or similar roles.
• Proficient with Microsoft Office; familiarity with security software is a plus.
• Excellent accuracy, communication, and customer-service skills.

Responsibilities

• Oversee access control program and manage badge provisioning and removals.
• Serve as Global Security contact for access control contractor support.
• Train frontline staff on electronic access control procedures.
• Coordinate with Security and HR teams to ensure compliant access.
• Perform quarterly audits of badge assignments and maintain records.
• Troubleshoot badge issues and manage access level changes.

Skills

Microsoft Office

Customer service

Attention to detail

Written and verbal communication

Education

High school diploma or equivalent

Associate’s degree or higher preferred

Tools

Security-related programs

Job description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn,Facebook,Instagram,XandYouTube.

The Access Control Coordinator for Global Security Operations will oversee the electronic access control program for AbbVie, primarily in Lake County, but will also support affiliate and global access control initiatives. They are responsible for electronic access control compliance with all Corporate, Divisional and regulatory policies or requirements. Support of various initiatives and projects at the group and corporate level. Will provide day to day oversite of the Access Control program and act as a Global Security business contact for Access Control contractor support. The Access Control Coordinator will provide support and training on electronic access control to Global Security Operations frontline staff (reception and security officers) and to other functions within the company, as appropriate.

Responsibilities

• Compliance with all applicable Corporate, Divisional and regulatory policies or requirements.
• Administration and management of the EPACS card access request portal – processing system requests for badge access or removal, AbbVie Access Control mailbox and Access Control Hotline – answering phone calls and following up with voicemails, processing email requests /inquiries; appropriate filing of requests for future retrieval.
• Management of Access Control program needs and is the AbbVie Global Security contact for Access Control contractor support.
• Collaboration with AbbVie Security and Access Control personnel based in non-Lake County locations to identify badge access compatibility and/or establish processes for granting access to necessary employees.
• Programming badges for access into restricted card reader-controlled areas – these areas include, but are not limited to: controlled drug areas, document filing areas, security areas, executive areas, etc.
• Support Global Security Operations, Talent Acquisition, Human Resources, Employee Relations, and our contract service providers with various responsibilities including but not limited to maintaining an accurate Security Watch list to ensure that only approved and vetted individuals are permitted on site, exporting date/time reports to support active investigations, exporting card holder reports, maintaining an accurate log of individuals with CDA/DEA/AR status designation
• Verifying required background screening requirements are completed by non-staff augmented contractors prior to receiving badge access.
• Troubleshooting and reconciliation of user badge issues in multiple access control systems. Creating and modification of access levels in the access control system and collaboration with the appropriate access level owners. Complete quarterly audits of cardholder assignments to restricted areas/verifying and updating current approvers for restricted areas.
• Support Global Systems and Global Systems IT with Access Control aligned projects. Manage the physical inventory of badging supplies for Global Security Operations.

• High school diploma or equivalent is required. An Associate’s Degree or higher is preferred.
• At least 3 years of relevant experience in areas such as: security operations, emergency dispatch, contact center, customer service, etc.
• Computer skills required involve proficiency with Microsoft Office suite. A familiarity with security-related programs is preferred.
• High degree of accuracy, attention to detail and completeness.
• Excellent customer service skills, including oral and written, are required.
• Knowledge of AbbVie Security and company processes is preferred.
• Ability to work in a fast-paced and, at times, stressful work environment.
• A self-driven, curious, and cooperative team member with leadership abilities.
• Bilingual skills, oral and written, are preferred.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employer remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html