Coordinator for Operations and Hospitality

Loyola Marymount University; New York (NY); On-site; USD 74,129,000 - 92,582,000; Full time

Job summary

Loyola Marymount University is seeking a Coordinator for Operations and Hospitality for Campus Ministry in Los Angeles. This role blends facilities, IT, budget coordination, and front-desk leadership to create a welcoming environment for students, families, and guests.

The coordinator will supervise front-desk staff, coordinate events and presence at campus-wide activities, and ensure spaces are clean, well-supplied, and inviting while upholding LMU’s hospitality standards.

Qualifications

• Bachelor’s degree or equivalent experience.
• Four years of relevant experience in operations, office management, event coordination, or administration.
• Familiarity with Jesuit, Catholic higher education preferred.

Responsibilities

• Serve as liaison to Facilities Management for maintenance, space needs, and assets.
• Coordinate IT asset maintenance and setup, and manage printing for the department.
• Monitor the department budget and prepare financial reporting in Workday.

Skills

Operations management

Hospitality

Budgeting

Staff supervision

Front desk

Communications

Education

Bachelor’s degree or equivalent

Tools

Workday

Microsoft Office

Job description

Reporting to the Director of Campus Ministry, the Coordinator for Operations and Hospitality keeps Campus Ministry running smoothly and welcoming well. The position holds two clearly defined domains: operations (facilities, information technology, budget and expense coordination, and office management) and hospitality (welcoming spaces, front-desk student staff, and university-facing events and presence). Though grounded in operations, this is a mission-oriented role rather than a purely administrative one. The systems this position maintains and the welcome it extends directly shape how students, families, and guests experience Campus Ministry and how at home they feel in it. In keeping with LMU’s Commitment to Students, the Coordinator helps foster an environment where students are supported, seen, and invited more deeply into the life of the university. The ideal candidate cares about student growth and formation and wants their work to improve students’ experience of LMU. This position works in close collaboration with the Director of Campus Ministry, who serves as primary budget manager, and alongside the Campus Ministers and student staff of the department, as well as partners across the University, including Facilities Management, Information Technology Services, Finance, and event and orientation offices.

Position Specific Responsibilities/Accountabilities

• Serve as the department’s primary liaison to Facilities Management, coordinating maintenance, repairs, furniture, cleaning, and space needs across Campus Ministry offices and chapels, managing Campus Ministry vehicles, carts, and physical assets, and overseeing door and space access for staff and student ministers.
• Serve as the department’s liaison to Information Technology Services, coordinating the replacement and maintenance of computers and technology assets, arranging access and setup for new staff and new installations, and managing large-format and promotional printing for the department.
• Support the Director in monitoring the department budget and preparing financial reporting in Workday, reviewing transactions for proper coding to the correct program work tags, and flagging and helping to correct miscoded expenses.
• Process and support expense reports, reimbursements, invoicing, and deposits, ensuring accurate and timely submission.
• Manage the day-to-day operations of the office, including accounts, subscriptions, and services, ordering and maintaining supplies, and monitoring and routing the general Campus Ministry email account.
• Ensure that Campus Ministry offices and common spaces) are clean, bright, well stocked, and welcoming, maintaining intentional first impressions at the front office so that every student, family member, and guest feels seen and valued.
• Hire, train, schedule, and supervise the front-desk student workers, setting and upholding clear service standards for hospitality, responsiveness, and professionalism, and accompanying and developing them as frontline representatives of Campus Ministry’s welcome.
• Coordinate Campus Ministry’s presence at university-wide events, including orientation, student involvement and organization fairs, Admitted Lions Day, and Welcome Week, and coordinate department-wide activities and gatherings, including support for Cave community programming in the evenings.
• Book and set up spaces, coordinate catering and vendors, and manage logistics for department meetings and events.
• Participate as an active member of the Campus Ministry team, contribute to the welcoming and mission-centered culture of the department, serve on University committees as assigned, and perform other duties as assigned by the Director of Campus Ministry.

Requisite Qualifications

• Bachelor’s degree or equivalent experience.
• Incumbent will be expected to continue upgrading knowledge, skills, and abilities as needed to excel in the role.
• Four years of relevant experience in operations, office management, event coordination, or administration, preferably in a university setting.
• Familiarity with Jesuit, Catholic higher education preferred.
• Highly developed organizational skills and a strong commitment to hospitality, welcome, and professionalism, with sensitivity to privacy and to pastoral needs.
• Genuine interest in student development and in the mission of Campus Ministry, with a desire to contribute to students’ growth, belonging, and university experience.
• Exemplary written and oral communication skills, together with strong active listening and interpersonal skills.
• Commitment to the Catholic mission of the University and the ability to work respectfully with people of diverse religious and spiritual backgrounds.
• Availability to work occasional evenings and weekends for University events and programs that fall outside regular business hours.
• Demonstrated computer competency and knowledge of the Microsoft Office suite.

Staff Regular Salary range $25.87 - $32.31 Salary commensurate with education and experience. Please note that this position may not be eligible for visa sponsorship now or in the future.

Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society.

LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law.

We invite all persons in the full diversity of their being, life experience, and beliefs to apply.

(Visit www.lmu.edu for more information.)

LMU is committed to providing equal access to employment opportunities and ensuring a comprehensive recruitment and selection process for all applicants.

Individuals who require a reasonable accommodation to participate in any stage of the application, interview, or selection process may contact Human Resources at [e-mail] or by phone at [phone].

Applicants who use relay services or other assistive communication technologies are welcome to utilize those services when contacting Human Resources.

Applicants are not required to disclose the nature of a disability or provide medical information when requesting an accommodation during the recruitment process.

LMU will work with applicants in a timely and interactive process to identify and provide reasonable accommodations consistent with applicable federal and state law.

Founded in 1911, Loyola Marymount University is a Carnegie classified R2 institution rooted in the Jesuit and Marymount traditions.

We are committed to fostering a diverse academic community rich in opportunity for intellectual engagement and real-world experience.

We enroll an academically ambitious, multicultural, and socioeconomically diverse student body.

We recruit, retain and support a diverse faculty committed to excellence in teaching, research, scholarship and creativity.

Our three campuses are rooted in the heart of Los Angeles, a global capital for arts and entertainment, innovation and technology, business and entrepreneurship.

LMU is a unique and rewarding place to work.

As you consider your employment opportunities with our institution, we encourage you to take the time to learn about the university community and how it distinguishes us from other places of employment.

We are proud of the programs, benefits and services we provide our community.

We strive to ensure an inclusive environment in all aspects of campus life that fosters a strong sense of trust and mutual respect.

EEO Statement

Loyola Marymount University is an equal employment opportunity employer and prohibits unlawful discrimination on the basis of race, religious creed (including religious dress and grooming practices), color, national origin (including language and language use restrictions), ancestry, disability (mental and physical) including HIV and AIDS, legally protected medical condition (cancer-related or genetic characteristics), denial of Family and Medical Care Leave, marital status, sex (including pregnancy, childbirth, breastfeeding or related medical condition), gender, gender identity, gender expression, age 40 or over, military or veteran status, sexual orientation, genetic information or any other bases protected by federal (including but not limited to Title VI and Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990), state or local law.

The University does not discriminate on these bases, or any other basis protected by law, in the administration of any of its education or admissions policies, scholarship or loan programs, athletics, and other school-administered policies and programs, or in its employment policies and practices.

All University policies, practices, and procedures are administered in a manner consistent with LMU's Jesuit identity and character.

To report questions or concerns about sex-based discrimination, please contact [e-mail] or 310.568.6105.

To learn more about Federal & State Employment Notices.