Coordinator - Events and Promotions

Bally's Corporation; Evansville (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Medical, Dental, & Vision insurance

Flexible spending account

Employee assistance program

Employee discounts

Free parking

Life insurance

On-the-job training

Paid time off

Tuition Reimbursement

Job summary

Bally's Corporation in Evansville, IN, seeks an energetic ambassador to assist with daily casino prize giveaways, emcee promotions, and customer engagement. You will promote Bally's offerings over the PA system and educate players on the Rewards program while handling guest interactions and promotional activities.

The role requires adaptability to a fast-paced casino environment, strong teamwork, and excellent communication.

Qualifications

• High School education is required.
• Demonstrated collaboration and customer service skills.
• Strong time management and communication abilities.
• Ability to work in a fast-paced casino environment.
• Teamwork orientation and reliability are essential.

Responsibilities

• Assist with daily set-up, execution, and emcee functions of daily casino prize giveaway promotions.
• Promote Bally's products, services, events, and promotions via public address system.
• Educate players on the Rewards card benefits and usage.
• Interact with casino customers regarding promotional events and inquiries.
• Assist with paperwork and accountability; execute promotions and events.

Skills

Collaboration

Customer Service

Time Management

Teamwork Orientation

Communication

Education

High School Diploma or equivalent

Job description

Responsibilities

• Responsible for assisting with the daily set-up, execution, and related emcee functions of daily casino prize giveaway promotions.
• Promotes the company's products, services, events, and promotions via public address system.
• Educates players in the understanding, application, and usage of the company's Rewards card to include its benefits.
• Interacts with all casino customers relating to all promotional events.
• Responsible for assisting with all paperwork and accountability. Executes property promotions and special events.
• Responsible for assisting with greeting all guests.
• Responsible for assisting with the emcee functions of weekly slot tournaments as assigned.
• Responsible for maintaining daily procedures regarding the Players Club members which includes, discerning appropriate identification, filing and record keeping.
• Responsible for assisting with maintain and balancing a cash drawer.
• Responsible for assisting with coupons and newspaper promotions regarding gaming specials and promotions on property.
• Responsible for making public announcements or special announcements.
• Responsible for assisting with direct mail inquiries to include updating customer account information and related duties.
• Assists with the resolution of player complaints and problems.
• Assists with promotional item implementation, distribution, and redemption.
• Reports customer problems to other appropriate department for resolution.
• Knowledgeable of the Indiana Gaming regulations as well as the company's internal controls, policies, and procedures.
• Must be able to work in an environment with secondhand smoke, loud noises, and large crowds.
• Must be able to stand, sit, and walk for prolong periods of time (7+ hours).
• Always follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
• Other duties may be assigned at any time.

Work Environment

The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.

Additional Benefits

• 401(k)
• 401(k) matching
• Medical, Dental, & Vision insurance
• Flexible spending account
• Employee assistance program
• Employee discounts
• Free parking
• Life insurance
• On-the-job training
• Paid time off
• Tuition Reimbursement
• Hourly $17.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education

High School (required)

Skills

• Collaboration (required)
• Customer Service (required)
• Time Management (required)
• Teamwork Orientation (required)
• Communication (required)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.