Coordinator, E-Commerce

Socket.dev; Sheridan (CO); On-site; USD 42,000 - 64,000; Full time

Job summary

Village Farms International is seeking an E-Commerce Coordinator to support the execution and continuous improvement of e-commerce and order fulfillment activities. This in-office role, located in Sheridan, CO, collaborates across Inventory, Marketing, Sales, IT, QA, and operations to ensure accurate processing and timely delivery of customer orders.

The role involves budgeting support, staff training, and coordinating with external consultants while evaluating new technologies to boost

Qualifications

• Proven experience in e-commerce or order fulfillment is preferred.
• Ability to execute plans accurately and efficiently in a fast-paced environment.
• Strong written and verbal communication; able to convey policies clearly.

Responsibilities

• Coordinate cross-functional teams to execute e-commerce strategies.
• Ensure accurate inventory processing for order fulfillment and keep fulfillment on schedule.
• Assist management in budgeting and monitor e-commerce profitability.
• Support training of staff involved in e-commerce operations.
• Coordinate with external e-commerce consultants and providers.
• Evaluate emerging technologies to improve efficiency, customer experience and growth.
• Adhere to GMP and good documentation practices and maintain records.

Skills

E-commerce operations

Order fulfillment

Cross-functional collaboration

Attention to detail

Communication skills

Documentation

Education

High school diploma or GED

Job description

Village Farms International (Nasdaq: VFF) is a vertically integrated global leader in cannabis and plant-based consumer packaged goods, driven by sustainable innovation. As one of North America's longest-standing produce operators built on decades of expertise, we're a company where growers, innovators, and creators come together to shape the future of high-performing plant-based brands around the world.

Joining Village Farms means joining a global team built on purpose, integrity, and ambition. Here, we grow people, ideas, and possibilities.

The Opportunity

The E-Commerce Coordinator supports the execution and continuous improvement of the company's e-commerce and order fulfillment activities. This role works cross-functionally with Inventory, Marketing, Sales, Information Technology, Quality Assurance, and operations partners to help ensure inventory is processed accurately, customer orders meet company standards, and orders are delivered on time. The position also supports e-commerce planning, external service-provider coordination, process compliance, and the evaluation of practices and technologies that contribute to profitable growth.

This is an IN-OFFICE position, Located in Sheridan, Colorado.

What You'll Do

• Coordinate with Inventory, Marketing, Sales, Information Technology, and operations teams to execute e-commerce strategies that support company sales channels.
• Support accurate and timely processing of inventory received for order fulfillment and help keep fulfillment activities on schedule.
• Partner with management in developing budgets and monitoring the profit and loss performance of e-commerce operations.
• Support the training and development of employees involved in e-commerce and fulfillment activities.
• Coordinate with and help manage external e-commerce consultants and service providers.
• Monitor e-commerce best practices and emerging technologies and recommend opportunities to improve efficiency, customer experience, and profitable growth.
• Provide ongoing evaluation of e-commerce strategy, processes, and program effectiveness, and communicate relevant policies and procedures to employees.
• Complete Batch Production Records as directed by Quality Assurance, perform in-process quality checks, and promptly notify Quality Assurance of deviations.
• Follow established procedures and standard operating procedures, adhere to current Good Manufacturing Practice requirements, maintain sanitary operations, keep required training current, and complete records in accordance with good documentation practices.
• Perform other duties and responsibilities as assigned. Duties, responsibilities, and activities may change at any time, with or without notice.

What You Bring

• High school diploma or GED required.
• Prior experience in e-commerce, order fulfillment, warehouse operations, inventory coordination, or a related environment is preferred.
• Ability to execute plans accurately and efficiently, both independently and as part of a team.
• Strong verbal and written communication skills, with the ability to receive direction and communicate policies and procedures clearly.
• Strong attention to detail, organization, documentation accuracy, and follow-through.
• Ability to remain calm, adaptable, and effective during high-volume periods in a fast-paced environment.
• Ability to collaborate effectively across departments and with external consultants and service providers.
• Working knowledge of e-commerce operations, order fulfillment, inventory processes, and continuous improvement practices.
• Ability to follow standard operating procedures, quality requirements, current Good Manufacturing Practice requirements, and good documentation practices
• Positive, team-oriented approach and flexibility to work a schedule aligned with business needs.

Life at Village Farms

• At Village Farms International, you're part of something bigger — a global organization where you can grow your career across brands, functions, and countries.
• We believe It Takes A Village®, and we mean it.
• Our values guide every decision we make: Versatility | Innovation | Leadership | Loyalty | Accountability | Grit | Entrepreneurship
• What you do here matters — to our people, our products, and the customers we serve around the world.
• We've got you covered with company-paid comprehensive benefits and education assistance to support your continued growth.
• We embrace meaningful opportunities, collaboration, and continuous improvement as we expand our global footprint.

Ready to Grow With Us?

If you're passionate about quality, compliance, and bringing world-class products to international markets, we'd love to hear from you.