Coordinator,DRC

State College of Florida, Manatee-Sarasota; Florida; On-site; USD 42,000 - 62,000; Full time

Job summary

State College of Florida, Manatee-Sarasota seeks a Coordinator, DRC to provide specialized disability services, accommodation coordination, and assistive technology support to students with disabilities. You will evaluate reports, conduct intake interviews, and develop individualized academic accommodation plans, ensuring compliance with ADA, ADAA, and the Rehabilitation Act.

You will collaborate with faculty and campus resources, coordinate testing and assistive technology services, and lead

Qualifications

• Bachelor's degree in psychology, education, business, computers, or related field with at least 3–5 years’ experience working with individuals with disabilities.
• Master’s degree preferred and experience with assistive technology and universal design.
• One or more years of experience as a lead employee with scheduling and training responsibilities.

Responsibilities

• Maintains advanced knowledge of disability accommodations, accessibility, assistive technology, and regulations.
• Conducts interactive intake meetings to assess documented disabilities and determine accommodations.
• Develops and manages individualized accommodation plans.
• Collaborates with instructors, deans, faculty, and campus resources to maintain course integrity while providing accommodations.
• Promotes universal design and accessible environments across campuses and systems.
• Coordinates assistive technology services and troubleshooting to ensure accessibility.
• Manages administration of private DRC exams and serves as reader/scribe when needed.
• Assists with course substitution petitions and coordinates with Success Coaches and Registrar.
• Provides leadership and training to staff and faculty on accessibility.
• Serves on college-wide accessibility committees and shares best practices.
• Maintains department databases, data for reports, and budgeting inputs.
• Supervises temporary, part-time, and student workers and develops work schedules.
• Performs other duties as assigned.

Education

Bachelor's degree in psychology/education/business/computers

Master’s degree preferred

Job description

The Coordinator, DRC provides specialized disability services, accommodation coordination, and assistive technology support to students with disabilities. This position evaluates educational, medical, and psychological reports, conducts comprehensive intake interviews; and develops individualized academic accommodation plans with students. This position ensures compliance with the Americans with Disabilities Act (ADA), the ADA Amendment Act (ADAAA), and the Rehabilitation Act of 1973. This role requires thorough documentation of all student interactions, advanced problem-solving, ongoing coordination of student services, case management, collaboration and coordination with faculty and campus resources, and the implementation of best practices.

NOTE: Job descriptions and essential functions are subject to change due to advances in technology, utilization of work force, and other factors which may impact the College’s need to modify position requirements.

The following list of essential job duties indicates the general nature and level of work required in this job. This is not designed to be a comprehensive list of all the activities, duties, or responsibilities that may be required in this job. Individuals assigned to this job may be asked to perform other duties as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of the job.

Applicants may be asked to demonstrate all of the following duties:

1. Maintains advanced knowledge of disability accommodations, accessibility, assistive technology, and applicable federal and state regulations.

2. Conducts interactive intake meetings with students to discuss their documented disabilities, explore functional limitations, and identify how disability-related barriers may impact their ability to access and be successful in an educational setting. Applies critical thinking, independent professional judgment, and established institutional guidelines, informed by guidance and best practices from the Association on Higher Education and Disability (AHEAD), to assess individual student needs and determine reasonable, individualized academic accommodations. Develops and implements accommodation plans that are appropriate to the student’s documented functional limitations and educational needs to support equitable access and participation in the academic environment.

3. Develops and manages specialized accommodation plans for students with chronic mental and physical health conditions. Collaborates with instructors, deans, and students to ensure reasonable accommodations maintain essential course requirements and academic integrity.

Works collaboratively throughout the semester to monitor student progress, maintain comprehensive documentation, and recommend accommodation modifications, incomplete grades, or course withdrawal, as appropriate.

4. Works with students on all campuses, in person or virtually, to ensure equal access. Travels between campuses as needed.

5. Promotes student self-advocacy through guidance on accommodation processes, assistive technology, testing procedures, learning management systems, and effective communication with faculty and College personnel. Meets with students throughout the semester to monitor progress and coordinate ongoing accommodation services.

6. Coordinates assistive technology services by evaluating student needs, providing training, troubleshooting accessibility issues, and facilitating access to alternate-format materials and other technology-based accommodations. Recognizes, analyzes, troubleshoots, and resolves complex technical issues affecting the delivery of disability accommodations. Coordinates alternate-format materials for students with visual and print disabilities. Recommends maintenance, repair, or replacement of department assistive technology equipment to ensure continued accessibility. Responds to inquiries from other departments regarding assistive technology needs and application.

7. Coordinates activities related to the administration of private Disability Resource Center (DRC) exams to ensure full utilization of specialized testing accommodations. Serves as an exam reader and scribe as needed. Maintains all testing supplies and adaptive equipment.

8. Assists students with the course substitution process. Provides direct assistance to students for completion of petitions. Promotes ongoing consultation with Success Coaches and the Office of the Registrar to ensure students are selecting appropriate approved courses to meet program/graduation standards.

9. Provides leadership through consultation and training for staff and faculty to ensure access to the classroom and online learning environment. Promotes Universal Design and makes recommendations for access to all physical space/campus environments, Canvas and third-party software, website, and document accessibility.

10. Serves on various College-wide committees promoting accessibility and education. Identifies and shares best practices and trends in higher education disability services through active engagement and contribution to the Florida Association of Higher Education and Disability Cross College Alliance.

11. Maintains department-specific database, inputs data and other related information and utilizes data to prepare reports. Maintains data for reporting including internal reporting, grants, Florida state reporting, and student satisfaction survey reporting. Creates and maintains spreadsheets as needed.

12. Supervises temporary, part-time, and student workers, including providing training, assigning tasks, and developing work schedules.

13. Performs other duties as assigned.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

A Baccalaureate degree is required from a regionally accredited institution in psychology, education, business, computers, or a related field and at least 3-5 years’ experience working with individuals with disabilities; or equivalent combination of education and related experience. Master’s degree from a regionally accredited institution is preferred as is experience working with assistive technology and universal design principles.

Supervisory Experience:

One or more years of experience as a “lead employee” with responsibility for scheduling and assigning work, training new employees, and assisting others with problems.

Language Ability:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Excellent English listening and speaking skills required. Spanish language proficiency is an asset.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions and apply common sense understanding furnished in written, oral, diagram/chart or schedule form.

Computer Skills:

Working knowledge of word processing, spreadsheets, email, Internet, and the College database software. Knowledge of assistive technology to include, but not limited to, text-to speech, speech-to-text, screen reader, enlargement, and other software designed to provide students access to learning and education.

Certificates and Licenses:

None required.

Responsibility for People and Property:

Responsible for service excellence of mission critical services/programs that promote student persistence and retention. Provides guidance and facilitation to assist students in the provision of reasonable accommodations, optimizing their educational experience. Provides training to faculty and staff. Responsible for budget and equipment/material acquisitions.

Responsibility for Communication:

Internal Contacts:

This position has routine contact with students and all levels of SCF faculty and staff.

External Contacts:

Routine contact with prospective students and families, and upper division college representatives as well as Florida Department of Education officials. This position will also have contact with vendors, representatives of special interest groups, and community agencies.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to walk, sit, use manual dexterity, and talk and hear. The employee is occasionally required to stand, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, taste or smell, and lift up to 10 pounds. Vision requirements for the position include close, distance, color, and peripheral vision, depth perception and the ability to adjust focus.

In addition to satisfactory performance on all of the essential job duties and responsibilities for this job, all State College of Florida, Manatee-Sarasota employees must fulfill the following basic performance expectations:

Mission and Goals

Each State College of Florida, Manatee-Sarasota employee is expected to know the College’s mission and goals.

Service Excellence

All State College of Florida, Manatee-Sarasota employees will strive to provide outstanding service excellence to everyone they serve including students, the community, and fellow employees in accordance with Pride in Excellence standards as listed:

RESPECTFUL

Act in a courteous manner

Actively listen to gain full understanding

Demonstrate awareness of “everything speaks”

Show empathy and caring

RESPONSIVE

Approach people in an inviting and pleasing manner

Take ownership of actions and decisions

Plan, anticipate, and be forward thinking

Answer and return phone calls and emails

Use proper communication etiquette

Banish the phrase “not my job”

Provide assistance to all inquiries and follow through

ACCURATE

Do it right the first time

Be knowledgeable of product and how it interfaces with others

Ask probing questions

Use resources effectively and efficiently

COLLABORATIVE

Participate in teams

Develop team skill sets

Learn available resources to be responsive to your constituents

Develop internal and/or external connections

Grooming and Appearance

State College of Florida, Manatee-Sarasota employees are expected to maintain a neat and professional image at all times. When issued, College personnel must wear uniforms, and maintain a neat, clean, and well-groomed appearance.

Safety Awareness

State College of Florida, Manatee-Sarasota employees are expected to work diligently to maintain safe and healthful working conditions, and to adhere to proper operating practices and procedures designed to prevent injuries. Employees are required to wear personal protective equipment as provided.

Attendance Standards

State College of Florida, Manatee-Sarasota employees are expected to attend their work assignments and schedules at all times, in accordance with College Rules and Procedures.

Training

State College of Florida, Manatee-Sarasota employees are expected to attend College-provided training sessions and meetings when deemed necessary.

Continuous Improvement

State College of Florida, Manatee-Sarasota employees are expected to give attention to continuous assessment and improvement of the position’s assigned set of duties and responsibilities.