Coordinator, Cross Bore

Southern Company Gas; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Southern Company Gas is seeking a Construction Operations Cross Bore Program Coordinator to oversee safe, compliant execution of the Cross Bore Program, reduce sewer-gas line risks during trenchless installations, and ensure investigations and resolutions align with company standards.

You will manage sewer inspection contractors throughout the lifecycle, partner with Construction Operations and cross-functional teams to improve safety, quality, and process performance, and drive continuous

Qualifications

• Bachelors degree in a related field required.
• Minimum 3 years in sewer inspections or natural gas utility construction.
• Strong project management and QA/QC capabilities preferred.

Responsibilities

• Lead the Construction Cross Bore Prevention process ensuring work aligns with standards.
• Coordinate among sewer inspectors, Operations, and other departments to mitigate risks.
• Investigate, document, and resolve cross bore issues per company requirements.
• Maintain updates in GIS Cross Bore Application and other systems.
• Oversee day-to-day program execution, contractor coordination, and tracking.
• Manage sewer inspection activities with cost, schedule, and quality controls.
• Analyze data to identify trends and drive corrective actions.
• Support contractor management including PO, invoicing, and deliverable tracking.
• Participate in continuous improvement and risk-management initiatives.
• Collaborate with program manager on cross bore prevention initiatives.

Skills

MS Office 365

Smartsheet

Communication & coordination

Leadership & cross-functional

Education

Bachelor's degree (Construction Management, Business Management, Engineering, or related)

Tools

Smartsheet

GIS platforms

PM software (e.g., MS Project)

Job description

Job Summary

The Construction Operations Cross Bore Program Coordinator is responsible for overseeing the safe, effective, and compliant execution of the Construction Operations Cross Bore Program. This role supports efforts to reduce the risk of sewer lines being impacted by gas lines during trenchless technology installations and ensures that any identified cross bore concerns are promptly investigated, documented, and resolved in accordance with company standards. The coordinator manages sewer inspection contractors throughout the inspection lifecycle and partners closely with Construction Operations and cross‑functional teams to strengthen safety, quality, compliance, and process performance.

Key Responsibilities

• Serve as the primary lead for the Construction Cross Bore Prevention process, applying the Plan, Do, Check, Act methodology to ensure work is completed in accordance with company standards.
• Act as a liaison among sewer inspection contractors, Construction Operations, and other departments to help mitigate cross bore risks through standards, procedures, technology, and process improvements.
• Ensure reported or discovered potential construction‑related cross bores are investigated and addressed in accordance with company requirements.
• Maintain accurate and timely updates in the GIS Cross Bore Application and other applicable business systems.
• Oversee day‑to‑day execution of the Construction Operations Cross Bore Program, including project identification, inspection assignment, contractor coordination, and completion tracking.
• Manage sewer inspection activities using project management best practices, including cost, schedule, quality, and performance tracking.
• Review data from business systems to identify trends, reinforce effective practices, and recommend corrective actions where needed.
• Participate in probable cause analysis related to failed business processes, quality non‑conformance, or cross bore incidents.
• Support contractor management activities, including purchase order management, invoicing, access management, and deliverable tracking.
• Participate in project teams focused on continuous improvement, process efficiency, system enhancements, safety, quality, and compliance.
• Collaborate with the program manager and internal stakeholders to advance cross bore prevention initiatives and strengthen contractor and construction team risk management practices.

Required

Education, Experience, and Certifications

• Bachelor’s degree in Construction Management, Business Management, Engineering, or a related field.
• Valid driver’s license.
• Minimum of three years of experience in sewer inspections, natural gas utility construction, or a related field.

Preferred

• Experience with gas business systems such as ARM, Click, GIS, or similar platforms.
• Project management experience leading teams and/or process improvement initiatives.
• Experience performing quality assurance or quality control reviews of contractor deliverables, including sewer inspection videos.

Required

Skills and Knowledge

• Intermediate proficiency with Microsoft Office 365 applications, including Excel, Word, PowerPoint, SharePoint, and Teams.
• Intermediate proficiency with Smartsheet.
• Ability to establish and maintain strong working relationships across all levels of the organization.
• Strong organizational, coordination, and follow-through skills.
• Ability to lead teams, influence decisions, and support cross‑functional collaboration.

Preferred

• Basic knowledge of regulatory and industry requirements impacting the natural gas business, including applicable federal and state regulations.
• Familiarity with sewer industry standards, such as NASSCO guidelines.

Military Experience

Military experience and training may be evaluated as a potential equivalent for education, experience, skills, and knowledge.

Working Conditions And Physical Requirements

• Occasional travel required, estimated at 5–25%. Travel may include day trips to local contractor offices, air travel, and overnight stays.
• This position may occasionally require prolonged standing or walking.

Disclaimer

This job description reflects the general nature and level of work performed by employees in this position. It is not intended to be a comprehensive inventory of all duties, responsibilities, or qualifications required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role.

About Southern Company Gas

Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other non‑utility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .

Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry‑leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net‑zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .

Southern Company invests in the well‑being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well‑being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification

21244

Job Category

Construction

Job Schedule

Full time

Company

AGL Services Company