Coordinator, Cold End

Knauf North America; Inwood (WV); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Free near-site Health Care Facility

Medical, Dental, Vision – starting on

Virtual Medical Services

401(k) Retirement Plan with 100% match

Paid parental leave

Paid family leave

PTO

Paid Holidays

Tuition Reimbursement

Employee Assistance Program (EAP)

Job summary

Knauf Insulation North America seeks a Cold End Coordinator to own safety, reliability, and throughput across packaging. You’ll lead packaging crews, manage rapid order changes, and ensure on-time changeovers. You’ll partner with Maintenance, Process, Engineering, Quality, and EHS to deliver top-tier product quality and drive continuous improvement.

You’ll build team capability, uphold Knauf standards, and ensure clear communication between shifts so people and machines perform at their best.

Qualifications

• Observe safety and security procedures and report unsafe conditions.
• Accurately count and perform basic math, including fractions.
• Must read, write, and understand English proficiently.
• Judgment & problem solving: involve the right people and resolve issues promptly.
• Use basic computer skills and logbook entries.

Responsibilities

• Review production schedule at shift start and brief teams on changes.
• Direct work on the packaging floor and coordinate changeovers with Line Controller.
• Troubleshoot automated systems and keep cold-end machines running efficiently.
• Setup equipment and coordinate bagger setup and operation.
• Train employees stepping into new roles to Knauf standards.
• Maintain detailed logs and handoffs between shifts and departments.
• Collaborate with Maintenance and Engineering on preventive maintenance and repairs.
• Support safety, housekeeping and environmental responsibilities.

Skills

Safety procedures

Basic math

English literacy

Teamwork & feedback

Education

High school diploma or GED

OSHA Certified Industrial Truck Operator License

Job description

Knauf Insulation North America is the world's fastest-growing insulation manufacturer. We are wholly committed to the conservation of the environment while also sustainably developing and manufacturing a comprehensive line of acoustical fiberglass insulation for residential, commercial, industrial, marine, OEM and metal building applications, using post-consumer recycled materials.

We welcome passionate and creative individuals who thrive in an entrepreneurial, collaborative and ever-changing environment.

Our benefits go beyond just providing coverage.

We’re committed to the whole you – your health, wealth, peace of mind, self and community.

Our benefits include:

• Free near-site Health Care Facility
• Medical, Dental, Vision – starting on day one!
• Virtual Medical Services
• Fertility and adoption benefits
• 401(k) Retirement Plan (earn 100% matching on your first 6% contribution and fully vested day one)
• Paid parental leave
• Paid family leave
• Company provided Salay Continuance (Short- term Disability)
• Company paid life insurance
• Paid Time Off (PTO)
• Paid Holidays
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• A full-time work schedule that allows you to only work half the time!
• Plus, more!

Growth opportunities are available!

About the Role

As our Cold End Coordinator, you’ll be the on-shift hub of the cold-end - owning safety, reliability, and throughput across every piece of equipment and packaging activity. You’ll lead packaging crews, orchestrate rapid order changeovers, and keep schedules on track. You’ll partner closely with Maintenance, Process, Engineering, Quality, and EHS to deliver top-tier product quality and drive continuous improvement. You’ll build team capability, uphold Knauf standards, and ensure crisp communication between shifts, so people and machines perform at their best.

Responsibilities

• Start each shift aligned with the Shift Supervisor—review the production schedule and brief packaging teams on upcoming order changes.
• Lead the packaging floor—direct work, distribute run schedules for accuracy, and coordinate timing with the Line Controller to deliver smooth, on-time changeovers.
• Be the roving troubleshooter—monitor automated/computerized systems, adjust equipment, and keep cold-end machines running at peak efficiency.
• Set up equipment as needed—assist with Roll Up (roll goods) and coordinate automatic bagger setup and operation (batts).
• Build team capability—train employees stepping into new roles to Knauf standards.
• Keep communication crisp—maintain detailed logbook entries and handoffs for fellow Coordinators, Maintenance, Engineering, and Production.
• Partner for reliability—work with Maintenance on preventive maintenance and repairs; sync with Process and the Supervisor on daily standard work and OACs; review recorded data to spot issues early.
• Champion safety and housekeeping—respond to safety warnings, correct hazards, and keep tools and areas organized throughout the shift and at breaks.
• Own the handoff—communicate with the outgoing shift; be punctual; support mandatory overtime and occasional shift coverage; participate in plant safety meetings.
• Support broader site goals—fulfill environmental, quality, and energy responsibilities as assigned.
• Drives the highest levels of employee retention and engagement to ensure a sustainable workforce.
• Fosters a culture of innovation, collaboration, and accountability within the organization.
• Instills an environment of inclusion, where all employees feel that they can contribute and impact the company in a positive manner.

Qualifications

Education:

• High school diploma or general education degree (GED) preferred.
• Must be able to obtain and maintain current OSHA Certified Industrial Truck Operator License.

Experience:

• Minimum of two years of industrial experience in a manufacturing environment.

To perform this job successfully, individuals must demonstrate the following:

• Observe safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly.
• Accurately count and perform basic math functions, including mental calculation of simple equations and/or fractions.
• Must be able to sufficiently read, write, and understand English.
• Judgment & problem‑solving: apply sound judgment, involve the right people, resolve issues promptly, and propose alternatives.
• Use basic computer skills.
• Time & quality: manage time well, meet deadlines, monitor your work, and drive continuous improvement and quality.
• Teamwork & feedback: collaborate, build positive team spirit, give and receive feedback, and stay open to new ideas.
• Accountability & compliance: own results, be accurate and thorough, ask for and offer help, and adhere to the Employee Handbook, KIMS, and departmental policies.
• Integrity & respect: act ethically, respect cultural differences, and support a harassment‑free workplace.
• Adaptability: embrace change and uphold organizational values.
• Physical & health requirements: meet the job’s physical demands (with or without accommodation) and satisfy plant health requirements, including a post‑offer drug screen.

It is the policy of Knauf Insulation to provide equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status or any other protected characteristic prohibited by applicable law.